酒店回复: Dear LindaWe would like to start by apologies for cleanliness issues which you faced during your stay. we are currently renovating our property. The room which was booked by you was not renovated yet. we will promise you to provide you a better stay in future. we are so thankful for taking your precious time to share your thoughts and experience with us this means a lot . we will use your comments to guide our team accordingly. we will hope to serve you in future again. Thank you.
酒店回复: Dear RoseThank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We recently done renovation and changed everything in the room . We hope that you will give us the opportunity to serve you again in the future. Thank you for staying at Travelodge Brace Bridge .Again we are sincerely apologizes
酒店回复: Thank you for taking the time to share your experience with us at Travelodge BraceBridge. We strive to provide gracious, engaging and caring service. We are so sorry to hear you were disappointed in the fact that we are not serving buffet breakfast. We are following all protocols set by the Muskoka Public Health and are trying to make sure to provide as much quality and safe food as we can in this Covid-19 Time. Our apologies for any inconvenience caused. We appreciate your feedback in regard to these matters, as we continually work to improve our guest experience during these difficult times.
酒店回复: Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again.
酒店回复: Dear RobertThank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
酒店回复: Dear Ananya Thank you for choosing Travelodge and for taking the time to provide feedback about your experience of staying with us. We would like to start by apologizing to you for not meeting your expectations. we are some part under constructions because we renovating our room We strive to make each stay as pleasant and comfortable as possible, we hope you choose to stay with us again, so we can show you our true level of service.
酒店回复: Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
布雷斯布里奇的绝佳位置
我们入住时,洗手间飘来一股怪味,检查后发现马桶底部有污渍。我们通知了前台,他们过来检查。前台向我们道了歉,并立即帮我们换了房间。我们非常感谢他们快捷的服务。新房间很干净,洗手间略显老旧,地板上有小裂缝,门上的锁也坏了。电视频道不多,但我们只需要一个睡觉的地方,因为我们整天都在外面,所以电视机正好满足了我们的需求。房间很宽敞。迷你冰箱有助于保持饮料的冰爽,微波炉和咖啡机我们都没用。布雷斯布里奇的地理位置非常完美。我们还会再来这里住。
我之所以住在这里,是因为其他大多数地方都被订满了(最后一刻的旅行),而且其他选择都非常贵。说实话,我觉得即使这里也贵得离谱。房间里有股霉味/陈年烟味(可能是好几年前的),地毯很不卫生,浴帘也发霉有异味,床上用品也脏兮兮的,没有真正的被子(只有一张床单,一条薄薄的,可能是两边加盖的“毯子”,还有一条薄薄的,可能是羽绒被套)。
房间干净整洁,装修精美。工作人员热情友好,彬彬有礼。唯一不足的是,图片上宣传的是自助早餐,但实际上根本没有。他们提供的是冷袋早餐,里面装着一个苹果、一根燕麦棒、酸奶、水和一盒果汁。
我没有住在那里,而是去了隔壁的希尔顿酒店。
太恶心了,到处都是蚂蚁,包括床上。我去洗脸,水槽里飘出的气味让我恶心。我要求退款,因为我不能住在那里。你们需要把它从你们的网站上撤下来,直到它被清理干净。你们为我们办理入住的女士们很友好,但房间我给的评分不到1分。我在那里待了15分钟。
入住期间,工作人员服务热情周到,房间宽敞舒适,配有一张大床和一张双人床。房间气味清新,非常干净。唯一不足的是浴室较小,热水充足,水压也很好,另外,浴室外还有一个洗手池。我们住的是一个带树林的户外露台,感觉非常舒适,非常安全。
看到酒店正在对房间进行大量翻新,希尔顿酒店还没有买下这家Travelodge酒店。想预订其他酒店时,酒店就说了这些。
特别感谢Angel,她热情好客,非常友善。
广告上说有欧陆式早餐,但只有咖啡机。管道老旧,床垫又软又凹凸不平。利斯特酒店(Listers)其实是一家老旧的单层汽车旅馆。
物超所值。
员工友好热情。房间新装修。淋浴间没有老年人扶手。广告中说的早餐很简陋,但还算可以。总而言之,物有所值。
因为工作原因,我们来到这里。
住宿环境不错。
干净、高效的服务。
唯一不足的是床太软,枕头不够硬,其他都很好。
前台的特色咖啡选择很棒。
谢谢
******* 上的描述有误,图片也造假。房子还在施工中。早餐是袋装的:(
按摩浴缸坏了,浴缸太小了
洗脸盆太小了,每次用水龙头水都会溅出来
毯子破了
对于小房间来说,价格太贵了,阳光露台永远晒不到阳光,对着洗车场,按摩浴缸又小又挤。工作人员友好,房间干净