酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
4.0分
其他
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Staff was welcoming and helpful. Room was clean but a bit dated. Pool and hot tub were open and looked very nice. Location is walkable to many places. Bed was comfortable.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
5.0分
家庭亲子
Everything especially the hostess!! She was exceptional!! Quick, responsive, attentive and very accommodating. Very grateful.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
2.0分
家庭亲子
There was no hot water. Left faucet and tub running for over 15 minutes before water was lukewarm
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
3.0分
其他
Smoke free room but still smelled like smoke and the smoke alarm had a plastic bag on it???
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
3.0分
情侣出游
Bathroom was not throughly cleaned. Made me question cleanliness of rest of room.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
2.0分
其他
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The bed was terrible and clearly old or over used; there was water damage in the ceiling, the carpeting was almost sticky under my socks, there was a hole on the shower wall.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
4.0分
其他
Room was clean, bathroom needed a brighter light and the A/C kept kicking off. Hallway on first floor had a very musky smell.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Raton, NM.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
房间很干净，但是浴缸上的污渍太难看了。天花板也脱落了。
这是一家满足基本要求的酒店，也许需要重新装修，但您可以好好休息。
好的
Staff was welcoming and helpful. Room was clean but a bit dated. Pool and hot tub were open and looked very nice. Location is walkable to many places. Bed was comfortable.
Everything especially the hostess!! She was exceptional!! Quick, responsive, attentive and very accommodating. Very grateful.
There was no hot water. Left faucet and tub running for over 15 minutes before water was lukewarm
Smoke free room but still smelled like smoke and the smoke alarm had a plastic bag on it???
Bathroom was not throughly cleaned. Made me question cleanliness of rest of room.
The bed was terrible and clearly old or over used; there was water damage in the ceiling, the carpeting was almost sticky under my socks, there was a hole on the shower wall.
Room was clean, bathroom needed a brighter light and the A/C kept kicking off. Hallway on first floor had a very musky smell.