Very poor all around hit too was ice cold there waffle machine doesn't work needed towels they didn't bring them
1.0分
其他
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We have stayed at this hotel in Castlegar several times travelling back and forth to the lower mainland.
This time it was a horrible stay. The elevator was broken and due to a disability I am unable to climb the flight of stairs needed to reach the upper floors where our room was situated.
They put us in one of their theme rooms on the main level. The room was called the Coca Cola room.
The ceilings were extremely high. It had two bunk bed and a queen bed. The only heater was in the room with the queen bed.
We closed the door to try and keep the heat in and when we had to use the washroom we had to brave the cold of the other room.
The room we slept in didn’t retain heat very well and the very noisy heater came on every 10 minutes to try and maintain some warmth. We sat in our clothes under the covers to just watch TV it was so cold.
We brought an extra blanket from our car to put on the bed for extra warmth.
The floors were venal flooring over cement and froze our feet if you didn’t wear shoes. Not comfortable when travelling all day.
Washrooms in the lobby were out of order as well.
This place is getting more and more run down and they are not repairing things timely.
Wonbe staying here again!
4.0分
朋友出游
The Heater / A/C was Noisey. And the hot water took awhile heat up. I was there 3 nights and Elevator was out of order and I was on 3rd floor
1.0分
其他
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Everything here is run down and dirty. Rust all over the pool area, carpets stained and dirty in all areas, moldy fruit on on the breakfast offerings, broken facilities elevator and pool area, Mold under the door frames in the pool area. There does not seem to be a level of care going into this property. They should just tear it down.
3.0分
其他
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Room was okay BUT we were a non smoking room and we don’t expect or want someone elses smoke. At least 3 sessions of smoke thru our evening and bed time.Very annoying.
3.0分
其他
Hotel was fine, no issues in quality of the stay. I was charged by both the hotel and ******* for the stay which dropped my rating.
2.0分
家庭亲子
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Quite rundown. Rooms show lots of wear and minimal upkeep. One nice mattress one terribly old mattress. Bathroom was clean but paint peeling, rust etc. The water slide was broken and pool was very cold. Breakfast was minimal, even for complimentary.
Okay for a small town stay but I probably would choose another chain next time for a similar price.
不错的酒店。
前台人员比较热情，但是一进屋内就是一股发霉的味道，设备陈旧，如果是旅行，这些是很影响心情的，优点只是周围买东西比较方便，有餐饮
入住方便快捷，设施干净整洁。除了华夫饼和吐司之外没有热食，但还可以接受。下次还会入住。
Very poor all around hit too was ice cold there waffle machine doesn't work needed towels they didn't bring them
We have stayed at this hotel in Castlegar several times travelling back and forth to the lower mainland.
This time it was a horrible stay. The elevator was broken and due to a disability I am unable to climb the flight of stairs needed to reach the upper floors where our room was situated.
They put us in one of their theme rooms on the main level. The room was called the Coca Cola room.
The ceilings were extremely high. It had two bunk bed and a queen bed. The only heater was in the room with the queen bed.
We closed the door to try and keep the heat in and when we had to use the washroom we had to brave the cold of the other room.
The room we slept in didn’t retain heat very well and the very noisy heater came on every 10 minutes to try and maintain some warmth. We sat in our clothes under the covers to just watch TV it was so cold.
We brought an extra blanket from our car to put on the bed for extra warmth.
The floors were venal flooring over cement and froze our feet if you didn’t wear shoes. Not comfortable when travelling all day.
Washrooms in the lobby were out of order as well.
This place is getting more and more run down and they are not repairing things timely.
Wonbe staying here again!
The Heater / A/C was Noisey. And the hot water took awhile heat up. I was there 3 nights and Elevator was out of order and I was on 3rd floor
Everything here is run down and dirty. Rust all over the pool area, carpets stained and dirty in all areas, moldy fruit on on the breakfast offerings, broken facilities elevator and pool area, Mold under the door frames in the pool area. There does not seem to be a level of care going into this property. They should just tear it down.
Room was okay BUT we were a non smoking room and we don’t expect or want someone elses smoke. At least 3 sessions of smoke thru our evening and bed time.Very annoying.
Hotel was fine, no issues in quality of the stay. I was charged by both the hotel and ******* for the stay which dropped my rating.
Quite rundown. Rooms show lots of wear and minimal upkeep. One nice mattress one terribly old mattress. Bathroom was clean but paint peeling, rust etc. The water slide was broken and pool was very cold. Breakfast was minimal, even for complimentary.
Okay for a small town stay but I probably would choose another chain next time for a similar price.