酒店回复: I am pleased to hear that the room move was a better option for you and am sorry that it did not have all of its amenities required upon your arrival.Yes we know it can be frustrating at times when other guests are misusing some of the amenities of the hotel as you stated. We try to make sure everyone is fully taken care of enjoy their visit with us.I do hope you stop to see us again when in the area so that we may show off the rest of our upcoming refresh and our hospitality.safe travels to ahead
酒店回复: thank you for your kind words and we appreciate your recent visit with us.we are glad you enjoyed your stay and hope to see you again in the future.
1.0分
其他
原文
翻译提供方:Google
不推荐!
我们的第一个房间没有打扫干净,真的很恶心。
我们得到了另一个稍微好一点的房间。
我们自己做了浴缸等。干净的。
房间又冷又湿。
很多地方都有霉变的情况
而且有臭味而且窗户打不开
不会再来了。
5.0分
家庭亲子
原文
翻译提供方:Google
房子看起来不错,但房间隔音效果不够好,无法降低噪音。早餐很棒!
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酒店回复: We thank you for your recent stay and your kind words.We do hope to serve you again soon in the future.Have safe travels
5.0分
家庭亲子
原文
翻译提供方:Google
房间状况良好。不友善的員工。食物非常好
3.0分
其他
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Only one bath towel in room
No Kleenex’s
Tub was slick as I took a shower—worried about falling
Breakfast was great
Appreciated having a freezer in the refrigerator
Staff was good & check-in was quick
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酒店回复: we thank you for your recent visit and appreciate your review. I do apologize that the towels were not adequately stocked in your room when you went to shower. The full hot breakfast is a great treat to start your day off and save a few dollars along the way.We do hope your travels are safe and we may see you again in the future.
2.0分
情侣出游
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The washcloths and bedding were stained very very badly. Sink & tub drains severely clogged. Pile of dirt & debris from a vacuum dumped in corner of stairwell. We felt the place used to be fine in prior years but has gone downhill horribly for some reason. On our previous stay there was tons of long hair & gunk floating in the pool. Won't be going back. I will say they were very compassionate and let us check in early due to a death in the family in town that we thought we had a little more time to see them before the later check in but they died & we had nowhere else to go.
1.0分
家庭亲子
Seemed very clean and staff was very nice but my fiancé woke up with bug bites on his stomach and back.
3.0分
家庭亲子
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Staff was friendly and very easy to work with…our first room the toilet would not flush and the bathtub drain still had trash and hair in the drain and definitely smelled of smoke. Switched room and the new room smelled nice ac worked really well but the bathtub was still dirty with left over bathroom stuff from the last person and the ceiling above the bathtub was starting to mold.
3.0分
其他
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Great Service, uncomfortable room
The staff was amazing! The lobby area was clean, and they were able to accommodate room request that was made at the time of booking.
The room was constantly humid dispite turning the a/c down, and had a mildew smell. We woke up with scratchy throats from sleeping there. The breakfast wasn't very good.
有些员工很有礼貌,但并不友善。整栋楼年久失修,脏乱不堪,尤其是地毯。我们住的第一个房间,马桶盖剥落得令人作呕,天花板上也发霉了。我们要求换房间,换了一间新装修的房间,但新房间竟然没有毛巾。我们深夜抵达,疲惫不堪,这些问题真的让人恼火。
第二天早上,一位带着四个小孩的客人把健身房当成了游乐场,既不方便,又很危险。跑步机只有两种速度可选:慢速和快速。
床很舒服,关键在于能睡个好觉,我们确实睡着了。房间非常潮湿。总而言之,不推荐入住,真希望我当初听了评论,预订了其他酒店。
除暴风雨留下的自然残骸外,房屋干净整洁。工作人员非常优秀,乐于助人。我以后还会住在这里。泳池是室外的,我入住时还没有开放。
不推荐!
我们的第一个房间没有打扫干净,真的很恶心。
我们得到了另一个稍微好一点的房间。
我们自己做了浴缸等。干净的。
房间又冷又湿。
很多地方都有霉变的情况
而且有臭味而且窗户打不开
不会再来了。
房子看起来不错,但房间隔音效果不够好,无法降低噪音。早餐很棒!
房间状况良好。不友善的員工。食物非常好
Only one bath towel in room
No Kleenex’s
Tub was slick as I took a shower—worried about falling
Breakfast was great
Appreciated having a freezer in the refrigerator
Staff was good & check-in was quick
The washcloths and bedding were stained very very badly. Sink & tub drains severely clogged. Pile of dirt & debris from a vacuum dumped in corner of stairwell. We felt the place used to be fine in prior years but has gone downhill horribly for some reason. On our previous stay there was tons of long hair & gunk floating in the pool. Won't be going back. I will say they were very compassionate and let us check in early due to a death in the family in town that we thought we had a little more time to see them before the later check in but they died & we had nowhere else to go.
Seemed very clean and staff was very nice but my fiancé woke up with bug bites on his stomach and back.
Staff was friendly and very easy to work with…our first room the toilet would not flush and the bathtub drain still had trash and hair in the drain and definitely smelled of smoke. Switched room and the new room smelled nice ac worked really well but the bathtub was still dirty with left over bathroom stuff from the last person and the ceiling above the bathtub was starting to mold.
Great Service, uncomfortable room
The staff was amazing! The lobby area was clean, and they were able to accommodate room request that was made at the time of booking.
The room was constantly humid dispite turning the a/c down, and had a mildew smell. We woke up with scratchy throats from sleeping there. The breakfast wasn't very good.