This was a budget-friendly, pet-welcoming stay that didn’t feel like a nasty dump motel. It was clean, smelled neutral, and was in mostly great repair.
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酒店回复: Dear Nicholas, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn West Memphis, AR. We are delighted to hear that you found our hotel to be a budget-friendly and pet-welcoming option that exceeded your expectations. Your positive feedback regarding the cleanliness, neutral scent, and overall condition of the property is greatly appreciated. We strive to provide a comfortable and pleasant experience for all our guests, and we are thrilled that we met your needs.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely, AnnRed Roof Management RediResponse Specialist
3.0分
其他
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Bed was comfortable and clean.
Had to step in and around toilet before you could close the door. Door couldn't close all the way.
Supposed to have breakfast. It was a bag to go. Warm spicy sausage biscuit, sweet breakfast bar and powdered sugar donuts. Not what I expected.
Check in and out was fast and accurate. Friendly staff.
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酒店回复: Dear Denise,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn West Memphis, AR. We're pleased to hear you found the bed comfortable and the room clean, and that check-in/check-out was efficient with friendly staff. We regret that the bathroom layout and door issue impacted your stay, and apologize that the breakfast offering did not meet your expectations. I will address these issues with the rest of our team to ensure a better experience for our guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist
4.0分
其他
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The staff was great and the room was very clean. The bed was comfortable. Even though the property is old and run down, I was pleasantly surprised with how good the room was.
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酒店回复: Dear Tamara,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn West Memphis, AR. It's wonderful to hear you found our staff to be great and the room very clean and comfortable. We acknowledge your feedback regarding the property's condition.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to having you visit with us again in the future.Sincerely,ReyRed Roof ManagementRediResponse Specialist
老实说，我知道这不会是最好的住宿体验，但我只是需要停下来睡一觉。它所处的区域也不是最好的。
还行，也不算好。
还行，也不算好。退房的时候感觉像军事行动一样。我们超过5分钟了，基本上所有服务员都在催我们出去，还接到了前台的电话，催我们出去。5分钟……我的天哪。
地理位置便利，方便前往高速公路。预订、入住和退房都很便捷。无烟双人特大床房干净整洁，价格实惠。强烈推荐。
我的房间很干净。工作人员非常友善。床很舒服。我感到很惊喜。物有所值
酒店维护得很差！
我不喜欢这家酒店，不是因为它简单，而是因为它维护得很差。
房间的清洁也不是最好的。接待处的服务和咖啡都很好！
总体不错
他们非常友善，我们设法休息了
房间很干净
质量低。 老的。
This was a budget-friendly, pet-welcoming stay that didn’t feel like a nasty dump motel. It was clean, smelled neutral, and was in mostly great repair.
Bed was comfortable and clean.
Had to step in and around toilet before you could close the door. Door couldn't close all the way.
Supposed to have breakfast. It was a bag to go. Warm spicy sausage biscuit, sweet breakfast bar and powdered sugar donuts. Not what I expected.
Check in and out was fast and accurate. Friendly staff.
The staff was great and the room was very clean. The bed was comfortable. Even though the property is old and run down, I was pleasantly surprised with how good the room was.