酒店回复: Sorry this happened to you and we will get this resolved! Thanks for letting us know.
1.0分
家庭亲子
原文
翻译提供方：Google
它已经需要改造，房间和早餐区都有蟑螂
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酒店回复: Hello liliana, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
5.0分
其他
原文
翻译提供方：Google
非常好
优质的服务，舒适，宽敞，我会回来的
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酒店回复: Thank you for staying here at the Baymont by Wyndham Pearsall. We are excited that you enjoyed you stay and hope to see you again!
4.0分
其他
原文
翻译提供方：Google
浴室清洁
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酒店回复: Hello Cinthya,We value your feedback and will address this matter to ensure a pleasant stay for our future guests. Thank you for bringing this to our attention.
5.0分
其他
the air conditioning was pretty good and the whole room itself was a good place very spacious and it was relaxing day to sleep.
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酒店回复: Thank you staying here with us and glad you enjoyed it! We do hope to see you again in the near future!
2.0分
情侣出游
The lady at the desk was absolutely horrible,rude, disrespectful,lies about our room and kept our deposit!!! Absolutely horrible time !
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酒店回复: We are sorry this has occurred to you! I had a talk with all front desk staff, and made sure this will not happen again to any other guest! once again sorry!
3.0分
其他
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Dead crickets and bugs in the bathroom. Toliet was not clean. Place needs paint and the holey comforter from the 70s was interesting. I guess you should expect that for $66.
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酒店回复: We are sorry this has occurred to you! I will get with my housekeeping team and make sure this is resolved! We do thank you for staying with us.
4.0分
其他
There seem to be biting bugs in the rooms. Cockroaches also
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酒店回复: We are sorry this happened to you but we did solve this issue on our end and make sure this wont happen to the next guest!
3.0分
商务出差
Like that the room was pretty spacious! Although the carpet smelled horrible.
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酒店回复: Thanks for staying with us here. We are sorry that you had an issue but we well get this resolved and make sure it won't happen to our next guest. Thank you!
3.0分
家庭亲子
Air conditioner didn’t cool as much. Although on high, it took forever to cool.
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酒店回复: Thank you for advising about the A/C, we did give you an option to be moved to another guest room. Thank you for staying here with us here!
我永远不会回来！烟味、肮脏、不安全和臭虫
它已经需要改造，房间和早餐区都有蟑螂
非常好
优质的服务，舒适，宽敞，我会回来的
浴室清洁
the air conditioning was pretty good and the whole room itself was a good place very spacious and it was relaxing day to sleep.
The lady at the desk was absolutely horrible,rude, disrespectful,lies about our room and kept our deposit!!! Absolutely horrible time !
Dead crickets and bugs in the bathroom. Toliet was not clean. Place needs paint and the holey comforter from the 70s was interesting. I guess you should expect that for $66.
There seem to be biting bugs in the rooms. Cockroaches also
Like that the room was pretty spacious! Although the carpet smelled horrible.
Air conditioner didn’t cool as much. Although on high, it took forever to cool.