酒店回复: Sorry this happened to you and we will get this resolved! Thanks for letting us know.
1.0分
家庭亲子
原文
翻译提供方：Google
它已经需要改造，房间和早餐区都有蟑螂
展开
酒店回复: Hello liliana, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
5.0分
其他
原文
翻译提供方：Google
非常好
优质的服务，舒适，宽敞，我会回来的
展开
酒店回复: Thank you for staying here at the Baymont by Wyndham Pearsall. We are excited that you enjoyed you stay and hope to see you again!
4.0分
其他
原文
翻译提供方：Google
浴室清洁
展开
酒店回复: Hello Cinthya,We value your feedback and will address this matter to ensure a pleasant stay for our future guests. Thank you for bringing this to our attention.
3.0分
其他
展开
Dead crickets and bugs in the bathroom. Toliet was not clean. Place needs paint and the holey comforter from the 70s was interesting. I guess you should expect that for $66.
展开
酒店回复: We are sorry this has occurred to you! I will get with my housekeeping team and make sure this is resolved! We do thank you for staying with us.
3.0分
商务出差
Like that the room was pretty spacious! Although the carpet smelled horrible.
展开
酒店回复: Thanks for staying with us here. We are sorry that you had an issue but we well get this resolved and make sure it won't happen to our next guest. Thank you!
3.0分
家庭亲子
Air conditioner didn’t cool as much. Although on high, it took forever to cool.
展开
酒店回复: Thank you for advising about the A/C, we did give you an option to be moved to another guest room. Thank you for staying here with us here!
3.0分
家庭亲子
The sheets had blood or dark stains on the bottom, chair was stain and looked dirty, desk chair was wobbly. Tub had dark mold stains, feces in the toilet.
展开
酒店回复: We are sorry that has occured during your stay with us! I will get with my team and make sure this will never happen to our next guest!
4.0分
家庭亲子
展开
Overall is good, but they need to focus on maintenance. The hand shower on my room was leaking everywhere, had no pressure, and its hold was broken.
I reported it one week ago, and then one week after i stayed on the very same room, and they hadn't fixed it.
展开
酒店回复: Sorry for this Shower issue, however we did replace with a new one! We do hope to see you again soon! Once again Thank You!
5.0分
家庭亲子
展开
Overall is good. Friendly staff, clean venue, they do care about the maintenance of the building, they even provide a form where you can report any issue requiring to be addressed by the maintenance crew, however i must say that it is so obvious that the hand shower is leaking everywhere and its support is broken, that it's hard to believe that no one had reported it befort or that their maintenaince crew hasn't noticed it before.
展开
酒店回复: Thanks for staying here!! We have resolved the issue with the leak, and i will get my team and make sure we have everything in running order.
我永远不会回来！烟味、肮脏、不安全和臭虫
它已经需要改造，房间和早餐区都有蟑螂
非常好
优质的服务，舒适，宽敞，我会回来的
浴室清洁
Dead crickets and bugs in the bathroom. Toliet was not clean. Place needs paint and the holey comforter from the 70s was interesting. I guess you should expect that for $66.
Like that the room was pretty spacious! Although the carpet smelled horrible.
Air conditioner didn’t cool as much. Although on high, it took forever to cool.
The sheets had blood or dark stains on the bottom, chair was stain and looked dirty, desk chair was wobbly. Tub had dark mold stains, feces in the toilet.
Overall is good, but they need to focus on maintenance. The hand shower on my room was leaking everywhere, had no pressure, and its hold was broken.
I reported it one week ago, and then one week after i stayed on the very same room, and they hadn't fixed it.
Overall is good. Friendly staff, clean venue, they do care about the maintenance of the building, they even provide a form where you can report any issue requiring to be addressed by the maintenance crew, however i must say that it is so obvious that the hand shower is leaking everywhere and its support is broken, that it's hard to believe that no one had reported it befort or that their maintenaince crew hasn't noticed it before.