The staff was very hospitable and kind. Thank you for making are stay easy and convenient. The rooms were spacious and clean.
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酒店回复: Dear Guest , Thank you for 10/10 review , we are glad that you enjoyed your stay at Days Inn & Suites,Thibodaux.
5.0分
其他
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Another nice trip
I always enjoy staying here.
My fav is the breakfast served.
Simple but oh so appreciated.
Coffee always available.
Staff quickly addressed any request or need I had.
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酒店回复: Dear Stacy , Thank you for staying with us and we are glad to make your stay comfortable . We will inform your compliments to our staff and we would like to host you again in your future travels to Thibodaux.
3.0分
商务出差
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I stayed for 4 days while working in town. Once entering my room something smelled like mildew. The entire bedding was damp. 2nd day I arrived back to my ac leaking so I turned it a very low setting when I left the next day. To which I arrived back to the same problem of day one, damp sheets which made the room smell
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We’re very sorry for the issues you encountered with the room, including the damp bedding and AC problems. This is definitely not the experience we want for our guests.We’ve shared your feedback with our housekeeping and maintenance teams so these issues can be fixed immediately. We truly appreciate you letting us know and hope you’ll give us another chance to provide a comfortable stay in the future.Warm regards,Days Inn & Suites by Wyndham Thibodaux.
2.0分
家庭亲子
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We were put in a handicap room and no one is disabled. Lamp switches didn't work, vent in bathroom made an awful noise, mold and mildew on shower head and in shower. Room was not cleaned nor were we given new towels. It's presented as a nice place, but reality is things are done on the cheap.
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酒店回复: Dear Guest ,Thank you for staying with us and for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, and we truly appreciate the opportunity to address your concerns.We’d like to clarify that the room you stayed in a handicap-accessible king room was the specific room type selected at the time of booking through *******. These room types are clearly labeled on the booking platform to help ensure guests are aware of the accommodations provided. If this was not your intended selection, we kindly recommend reaching out to ******* directly to review your reservation details with them.Additionally, regarding the lamp switches: in our accessible rooms, the switches are located on the wall next to the closet to comply with accessibility design standards. We apologize if this was not immediately clear and for any inconvenience it may have caused.We’re also truly sorry for the housekeeping and maintenance issues you experienced, including the bathroom vent noise, cleanliness concerns, and lack of towel service. This is not the level of service we aim to provide, and your feedback has been shared with the appropriate teams for immediate follow-up.We hope you’ll consider giving us another opportunity in the future to provide a much-improved experience.
2.0分
家庭亲子
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There was no hot water. The bathtub was dirty. Housekeeping did not leave fresh towels as requested. One of the lamps had a short. Woken up the first night multiple times with othr guests being loud and slamming doors.
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酒店回复: Dear Guest,We sincerely apologize for the issues you experienced during your stay with us. The lack of hot water, housekeeping oversight with towels, and the condition of the bathtub and lamp are certainly not the standards we strive to maintain. Our front desk team is always available to assist, and we regret that your concerns were not resolved during your stay.We are also sorry for the noise disturbances caused by other guests. Please know that our staff is trained to address such situations promptly when notified.Your feedback has been shared with our maintenance and housekeeping teams to ensure immediate corrections are made. We value your input and hope you will give us another opportunity to provide you with a much more pleasant stay in the future.Sincerely,Days Inn & Suites ManagementThibodaux, LA
5.0分
其他
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Enjoyable stay. Great staff. Clean room. Comfy beds, refrigerator and microwave with breakfast included. Close to everything. Excited to come back. Fantastic stay. Highly recommended location
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酒店回复: Dear Noelle,Thank you so much for your wonderful review! We're thrilled to hear that you had an enjoyable stay and appreciated our clean rooms, comfortable beds, in-room amenities, and convenient location. It's always great to know our staff helped make your visit a fantastic one.We're excited to welcome you back anytime you're in the area. Thank you again for your kind words and recommendation it truly means a lot to us!Warm regards,Days Inn & Suites,Thibodaux
3.0分
其他
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OK Stay
Bed was comfortable, hotel was in close proximity to our event, but the room had a must smell, there was a damaged AC outlet at the head of the bed and the shower curtain was worn and tattered, barely hanging on. Overall stay was pleasant, but the facility could use some updating.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Days Inn & Suites, Thibodaux.We’re glad to hear that you found the bed comfortable and appreciated our convenient location. However, we sincerely apologize for the issues you experienced with the room condition and we’ve shared them with our maintenance and housekeeping teams to ensure these matters are addressed promptly. We’re committed to improving our facilities and guest experience, and your input helps us do just that. We hope to have the opportunity to welcome you again in the future and provide you with a more seamless stay.
2.0分
商务出差
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I checked out one day early due to false advertising. They advertise continental breakfast and only had coffee and waffles, this does not constitute a breakfast. The hotel had a musty odor and the room had a terrible odor that would not go away. The sprinkler system in the ceiling had tape covering an enlarged hole. However, they did have very pleasant front desk staff.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations. We understand your concerns regarding the breakfast offering, room condition, and overall comfort, and we’re truly sorry to hear these aspects impacted your stay.Please know that we are currently reviewing your comments with our housekeeping and maintenance teams, and we are working to ensure all room features meet safety standards and guest expectations. Additionally, we are evaluating how our breakfast is communicated and served to better align with guest needs.On a positive note, we’re glad to hear our front desk staff made a good impression we’ll be sure to share your kind words with them.We value your feedback and hope you might consider giving us another opportunity in the future to provide a much better experience.Warm regards,Management TeamDays Inn & Suites by Wyndham Thibodaux
3.0分
其他
Air conditioning was struggling to keep temp comfortable for sleeping.
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酒店回复: Dear Guest, Thank you for staying with us , we are sorry that we could not provide you the perfect stay , the air conditioner has been replaced .Thank you !
早餐不好
The staff was very hospitable and kind. Thank you for making are stay easy and convenient. The rooms were spacious and clean.
Another nice trip
I always enjoy staying here.
My fav is the breakfast served.
Simple but oh so appreciated.
Coffee always available.
Staff quickly addressed any request or need I had.
I stayed for 4 days while working in town. Once entering my room something smelled like mildew. The entire bedding was damp. 2nd day I arrived back to my ac leaking so I turned it a very low setting when I left the next day. To which I arrived back to the same problem of day one, damp sheets which made the room smell
We were put in a handicap room and no one is disabled. Lamp switches didn't work, vent in bathroom made an awful noise, mold and mildew on shower head and in shower. Room was not cleaned nor were we given new towels. It's presented as a nice place, but reality is things are done on the cheap.
There was no hot water. The bathtub was dirty. Housekeeping did not leave fresh towels as requested. One of the lamps had a short. Woken up the first night multiple times with othr guests being loud and slamming doors.
Enjoyable stay. Great staff. Clean room. Comfy beds, refrigerator and microwave with breakfast included. Close to everything. Excited to come back. Fantastic stay. Highly recommended location
OK Stay
Bed was comfortable, hotel was in close proximity to our event, but the room had a must smell, there was a damaged AC outlet at the head of the bed and the shower curtain was worn and tattered, barely hanging on. Overall stay was pleasant, but the facility could use some updating.
I checked out one day early due to false advertising. They advertise continental breakfast and only had coffee and waffles, this does not constitute a breakfast. The hotel had a musty odor and the room had a terrible odor that would not go away. The sprinkler system in the ceiling had tape covering an enlarged hole. However, they did have very pleasant front desk staff.
Air conditioning was struggling to keep temp comfortable for sleeping.