酒店回复: Dear Eliana, thank you so much for your positive feedback and recommendation! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back on your next visit!Best Regards,Aries Connects World Customer Team
3.0分
其他
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Staff was very nice but our room, although clean, was very run down. Stained and ripped shower curtain, cracks in the ceilings and pretty worn out bathroom tub. First time I've ever stayed in a motel with masking tape used as the door #'s on all the rooms. Kid you not, blue tape with the room numbers was written in sharpie on every door.
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酒店回复: Dear Sue, thank you for your feedback. We’re glad to hear our staff made a positive impression, but we sincerely apologize for the condition of your room. Your comments regarding the shower curtain, bathroom wear, and door numbering have been shared with our maintenance and management teams to ensure these issues are addressed and improved for future guests. We hope to have you back with us for an improved experience. Best Regards,Aries Connects World Customer Team
1.0分
其他
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All Bad
First off Brandy the receptionist was really nice & welcoming. Now the hotel as far as the appearance it is not appeasing to the eye. There was a big roach in my room. The shower was disgusting, it was just really bad all the way around. I would checked out upon arrival had I not already paid & it was non-refundable. I would not recommend this place. Like it was so bad I would rather sleep in my car. I would never ever stay at this place again.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. Guest comfort, cleanliness, and a welcoming environment are top priorities for us, and your observations highlight areas that require attention. Feedback like yours is essential in guiding improvements to ensure that all accommodations meet high standards of hygiene, safety, and overall quality. Your perspective will be carefully considered to help enhance future guest experiences and maintain the level of care expected at our properties.Sincerely, Hotel Manager
2.0分
其他
Bathroom was filthy! Rotting food in the fridge left from who knows. Vending machine broken. Pillows smelled like gasoline? Never again
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酒店回复: Dear Kimberly, thank you for your feedback. We sincerely apologize for the unacceptable condition of your room, including the cleanliness of the bathroom, the fridge, the pillows, and the broken vending machine. Our housekeeping and maintenance teams have been alerted to thoroughly inspect and address these issues, including pest control and proper sanitation protocols, to ensure such problems are not repeated. Your comments are invaluable in helping us improve the guest experience.Best Regards,Aries Connects World Customer Team
4.0分
商务出差
Comfortable beds and limited continental breakfast. The pool was closed and the building is rundown. The staff were friendly and accommodating.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found the beds comfortable and appreciated the friendly and accommodating service from our team. Your observations regarding amenities and building conditions are valuable as we continually assess ways to enhance the guest experience. Maintaining a welcoming and comfortable environment is important to us, and your input helps guide ongoing improvements to ensure future stays are enjoyable for all visitors.Sincerely, Hotel Manager
4.0分
情侣出游
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We liked the safety & quietness of the inside & outside of the hotel. We didn't like that there was a stain on the top sheet, so we took it off. Also, the fridge in our room was iced over. It needed to be defrosted & cleaned.
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酒店回复: Dear Aneshia, thank you for sharing your experience with us. We’re glad you appreciated the safety and quietness of our property. However, we sincerely apologize for the stained sheet and the iced-over fridge, and your feedback has been shared with our housekeeping and maintenance teams to ensure rooms are fully cleaned, defrosted, and properly prepared for future guests. Thank you for bringing these matters to our attention. We're committed to providing excellent service, and we're working diligently to improve ourselves.Best Regards,Aries Connects World Customer Team
1.0分
其他
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This place is a total dump. For starters my room number was duct taped, with hand written numbers, at least is was blue duct tape. The TV was a 22 inch TV with a 16 inch display, just had to laugh about that. The breakfast was a mess, nothing worth eating, nothing!!! Go anywhere else. 1 star is 1 too many.
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酒店回复: Dear Joe, thank you for your candid feedback. We sincerely regret that your experience did not meet expectations and appreciate you pointing out concerns regarding room presentation, amenities, and breakfast. Your comments are being reviewed closely as we work on improving both our facilities and services to provide a more comfortable and satisfactory stay for future guests.Best Regards,Aries Connects World Customer Team
1.0分
商务出差
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We didn't realize that the sheets were soil with blood stains until the next morning.. I brought it to the attention of the clerk without a prober response.. The other room we purchased had water leakage from the AC unit.. We slept with low air throughout the night..
1.0分
商务出差
The property was filthy. Above all check your linen, our linen was soiled in blood. Very disgusting, they need to be shut down.
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酒店回复: Dear XAVIER, thank you for your valuable feedback. We are very sorry to hear about your experience and truly understand how upsetting and unacceptable this must have been. Cleanliness and hygiene are non-negotiable standards for us, and what you described falls far below what we expect of our housekeeping team. Please know your feedback is being taken seriously and has been shared with management so immediate corrective action can be taken. Thank you for bringing this to our attention, as it helps us address the issue directly and ensure it does not happen again.Best Regards,Aries Connects World Customer Team
4.0分
其他
The front dest guy knew his job and very easily checked in he is probably the best staff they have here
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酒店回复: Dear Guest,Thank you for sharing your feedback and kind rating. We are delighted that our front desk team made a positive impression and provided a smooth check-in experience. Recognizing exceptional service is always appreciated, and your comments affirm the dedication of our staff. We look forward to welcoming you back for another enjoyable stay, ensuring the same level of professionalism and care throughout your visit.Sincerely, Hotel Manager
一切都非常好，我推荐它。
Staff was very nice but our room, although clean, was very run down. Stained and ripped shower curtain, cracks in the ceilings and pretty worn out bathroom tub. First time I've ever stayed in a motel with masking tape used as the door #'s on all the rooms. Kid you not, blue tape with the room numbers was written in sharpie on every door.
All Bad
First off Brandy the receptionist was really nice & welcoming. Now the hotel as far as the appearance it is not appeasing to the eye. There was a big roach in my room. The shower was disgusting, it was just really bad all the way around. I would checked out upon arrival had I not already paid & it was non-refundable. I would not recommend this place. Like it was so bad I would rather sleep in my car. I would never ever stay at this place again.
Bathroom was filthy! Rotting food in the fridge left from who knows. Vending machine broken. Pillows smelled like gasoline? Never again
Comfortable beds and limited continental breakfast. The pool was closed and the building is rundown. The staff were friendly and accommodating.
We liked the safety & quietness of the inside & outside of the hotel. We didn't like that there was a stain on the top sheet, so we took it off. Also, the fridge in our room was iced over. It needed to be defrosted & cleaned.
This place is a total dump. For starters my room number was duct taped, with hand written numbers, at least is was blue duct tape. The TV was a 22 inch TV with a 16 inch display, just had to laugh about that. The breakfast was a mess, nothing worth eating, nothing!!! Go anywhere else. 1 star is 1 too many.
We didn't realize that the sheets were soil with blood stains until the next morning.. I brought it to the attention of the clerk without a prober response.. The other room we purchased had water leakage from the AC unit.. We slept with low air throughout the night..
The property was filthy. Above all check your linen, our linen was soiled in blood. Very disgusting, they need to be shut down.
The front dest guy knew his job and very easily checked in he is probably the best staff they have here