No food where is the free breakfast not even any apple or orange juice it it says free breakfast so i would like a refund
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酒店回复: Dear Guest,Thank you for your feedback. We’re very sorry to hear that our breakfast did not meet your expectations. Providing a satisfying and accurate experience is important to us, and we apologize for the inconvenience you faced. we can address your concerns and assist you further.Sincerely, Hotel Manager
2.0分
朋友出游
The lamp shade, curtains, and sheets all had stains on them, the light in the bathroom did not work, just over all more then likely won’t go back.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear there were aspects of your stay that met expectations. However, we are truly sorry to learn about the stained linens, bathroom light issue, and overall room condition you encountered. This is not the experience we aim to provide, and your comments will be addressed with our housekeeping and maintenance teams immediately. We appreciate you bringing this to our attention.Sincerely,Hotel Manager
2.0分
其他
Safety issues
Clean room, no safety latch, extra large tub
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酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear you found the room clean and appreciated the extra-large tub. Your note about the missing safety latch is important and will be addressed with our team to ensure a more secure and comfortable experience for future guests.Sincerely, Hotel Manager
5.0分
其他
Clean, Comfortable, and On The Main Street
Perfect spot to stay the night with the family while we toured the town.
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酒店回复: Dear Guest,Thank you for the lovely feedback! We're so glad to hear our hotel was the perfect spot for your family while exploring the town. We hope to welcome you all back for another comfortable and convenient stay!Sincerely,Hotel Manager
5.0分
其他
The stay was nice. The hotel was not what I expected, but it provided the comfort for a weary traveler.
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酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear that, despite not meeting your expectations, our hotel provided the comfort you needed as a weary traveler. We always aim to improve and appreciate your comments. We hope to welcome you back for an even better experience next time!Sincerely, Hotel Manager
3.0分
家庭亲子
For the above reasons. No linens in the shower area. Only one bath cloth in the lavatory area
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酒店回复: Dear Guest,Thank you for your comments. We sincerely apologize for the inconvenience regarding the missing linens and limited bathcloths. This is certainly not the standard we aim to provide. We appreciate your feedback and will address this with our housekeeping team to ensure a more comfortable experience for future stays.Sincerely, Hotel Manager
2.0分
其他
Not good
Ants on bed! No breakfast, only coffee! Bathroom floor not clean.
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酒店回复: Dear Guest,Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced with the ants, the lack of breakfast options, and the cleanliness of the bathroom. Your feedback is crucial for us to improve, and we will address these concerns immediately. We hope to have the chance to provide you with a much better experience in the future.Sincerely, Hotel Manager
1.0分
其他
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The room/hotel was infested with Ants crawling all over the floors and walls and bugs in the bed to where we couldn't even sleep and had to keep blankets thrown over them. We chose to stop at the location for overnight after a long drive and chose it for it saying it had breakfast at the location so it would help when we got up early to continue but they had no breakfast and it was all shut up and no one there at lobby desk. It was loud and dirty and terrible experience
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酒店回复: Dear Guest,We are deeply sorry to hear about your experience during your stay. This is certainly not the standard we aim to uphold, and we appreciate you bringing these issues to our attention. Your concerns regarding cleanliness and the lack of breakfast service will be addressed immediately with our team. Thank you for your feedback, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager
3.0分
商务出差
Advertised breakfast, but none was provided, not even coffee.
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酒店回复: Dear Guest,Thank you for your feedback, and we apologize for the inconvenience caused by the lack of breakfast and coffee during your stay. This is not the experience we strive to provide, and we will address the issue immediately. We hope you’ll consider staying with us again for an improved experience.Sincerely, Hotel Manager
“戴斯酒店”这个名字没有信誉吗
办理入住的那位女士完全不知所措,无精打采,简直太糟糕了,提供的早餐很糟糕,咖啡可能已经在咖啡机里放了好几天了,每人只有一份糕点,仅此而已
No food
No food where is the free breakfast not even any apple or orange juice it it says free breakfast so i would like a refund
The lamp shade, curtains, and sheets all had stains on them, the light in the bathroom did not work, just over all more then likely won’t go back.
Safety issues
Clean room, no safety latch, extra large tub
Clean, Comfortable, and On The Main Street
Perfect spot to stay the night with the family while we toured the town.
The stay was nice. The hotel was not what I expected, but it provided the comfort for a weary traveler.
For the above reasons. No linens in the shower area. Only one bath cloth in the lavatory area
Not good
Ants on bed! No breakfast, only coffee! Bathroom floor not clean.
The room/hotel was infested with Ants crawling all over the floors and walls and bugs in the bed to where we couldn't even sleep and had to keep blankets thrown over them. We chose to stop at the location for overnight after a long drive and chose it for it saying it had breakfast at the location so it would help when we got up early to continue but they had no breakfast and it was all shut up and no one there at lobby desk. It was loud and dirty and terrible experience
Advertised breakfast, but none was provided, not even coffee.