Staff was acceptable. Room was acceptable. Bed was typical hotel hard as a rock. Sheets and Duvet were good, shower pressure was OK, temperature of water was good. Overall, nothing stood out as bad. Nothing stood out as exceptional either. Very Middle of the Road experience.
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酒店回复: Dear Richard,Thank you for sharing your balanced feedback. We’re glad to hear several aspects of your stay met expectations, though we understand the bed firmness may not have been ideal for your comfort. We appreciate your honest perspective, as it helps us continue working toward a more exceptional experience for all guests.Sincerely,Management Team
5.0分
商务出差
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The room was clean. Staff was friendly and helpful. The bagels were good. Parking was easy and safe. Our room was just above the AC/Heating units outside. Very noisy. There was an event in, I'm assuming a conference room that happened to be just below us. Loud, bumping music late into the night. Noisy neighbors, loud talking, tromping up and down the halls outside which can happen anywhere but added to an unpleasant night.
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酒店回复: Dear Larynn,Thank you for sharing your feedback. We’re glad to hear that your room was clean, the staff was friendly and helpful, and that you enjoyed the breakfast and convenient parking. We apologize for the noise from the AC/heating units, the event below your room, and the activity in the hallways, as we understand how this impacted your night. Your comments are appreciated and will be shared with our team as we continue to look for ways to improve the guest experience.Sincerely,Management Team
5.0分
其他
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The parking was great for pulling a boat. Great electric hook ups.
The breakfast is not diabetic or keto friendly. Staff was very welcoming and it seems to be a very safe place.
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酒店回复: Dear Melanie,Thank you for sharing your experience with us. We’re glad to hear that you found our parking convenient for your boat and appreciated the electric hookups. It’s also wonderful to know that our staff made you feel welcome and that you felt safe during your stay.We appreciate your feedback regarding breakfast options and will share your comments with our team as we continue to look for ways to provide a wider variety of choices for guests with specific dietary needs.Best Regards,Management Team
5.0分
其他
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Emergency stay turned out ok
Did not awake in time for the breakfast so cannot attest to quality. We were fully handicap. We were fully capable staying in a handicapped room so everything was on the down low so to speak.
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酒店回复: Please accept our apology for you not getting to attend the breakfast. I am unsure of what "everything was on the down low" means. We hope to offer you the service you deserve in the future.
5.0分
其他
Everything seemed to be kept up well. Good service, breakfast, coffee, boat parking, ac, elevators, vending, ice worked fine, etc. Enjoyed the stay.
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酒店回复: Dear Dillon,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and that everything—from the breakfast and coffee to the parking and amenities—met your expectations. It’s great to know our efforts to maintain the property and provide good service helped make your visit pleasant.Best Regards,Management Team
5.0分
情侣出游
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The room was large and clean. It had a couch, fridge and microwave.
The breakfast the first day was not so good. The eggs were pre made "fried" and overcooked. We skipped breakfast at the hotel our second day. The third day, the eggs were scrambled and were better.
We will stay here again when we go back to Scottsboro.
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酒店回复: Dear Barbara Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed your spacious and clean room, as well as the convenient amenities like the fridge and microwave. We also appreciate your comments regarding breakfast — your input helps us improve consistency and quality.It’s great to know that despite the first morning’s experience, you found things much better by your third day and plan to stay with us again when visiting Scottsboro. We look forward to welcoming you back for an even better stay next time.Best Regards,Management Team
4.0分
商务出差
The elevator needs to be looked at and the road leading up needs paving, otherwise decent place. The room was great.
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酒店回复: Dear Derek,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your room and had an overall pleasant stay. We appreciate your comments regarding the elevator and the road leading up to the property — we’ll be sure to review these concerns with our maintenance and property teams for improvement.Best Regards,Management Team
2.0分
其他
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Standard continental breakfast
Staff was friendly
Pool was nice
You can hear every word people are saying in the adjacent room
You can feel every footsteps from adjacent room and people walking down the hallway
When adjacent room door shuts it rattles the walls
we didn’t sleep well and cut our stay short and lost our money
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酒店回复: Please accept our apology for these issues. Thank you for bringing these issues to our attention. Pease let us know what clerk you checked out with. We do not see a record of you leaving the property before the departure date.
4.0分
其他
Everything was really nice. My only issue was I had a handicap room and the shower leaked into the bathroom floor
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酒店回复: Dear Chuck,Thank you for taking the time to share your experience. We’re pleased to know you found everything to be really nice and appreciated your stay overall. However, we apologize for the issue with the shower leak in your accessible room. Your comfort and safety are very important to us, and we will have our maintenance team inspect and address this immediately.Best Regards,Management Team
5.0分
其他
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Stayed 2 nights on a girls trip with granddaughters and the hotel was great. Comfortable beds, clean, and the front desk was friendly and helpful, thanks Comfort In and Suites😎
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酒店回复: Dear Stephanie,Thank you for taking the time to share your wonderful review! We’re so glad you and your granddaughters had a great girls’ trip with us. It’s fantastic to hear you enjoyed our clean and comfortable rooms and that our front desk team made your stay even better.Best Regards,Management Team
Staff was acceptable. Room was acceptable. Bed was typical hotel hard as a rock. Sheets and Duvet were good, shower pressure was OK, temperature of water was good. Overall, nothing stood out as bad. Nothing stood out as exceptional either. Very Middle of the Road experience.
The room was clean. Staff was friendly and helpful. The bagels were good. Parking was easy and safe. Our room was just above the AC/Heating units outside. Very noisy. There was an event in, I'm assuming a conference room that happened to be just below us. Loud, bumping music late into the night. Noisy neighbors, loud talking, tromping up and down the halls outside which can happen anywhere but added to an unpleasant night.
The parking was great for pulling a boat. Great electric hook ups.
The breakfast is not diabetic or keto friendly. Staff was very welcoming and it seems to be a very safe place.
Emergency stay turned out ok
Did not awake in time for the breakfast so cannot attest to quality. We were fully handicap. We were fully capable staying in a handicapped room so everything was on the down low so to speak.
Everything seemed to be kept up well. Good service, breakfast, coffee, boat parking, ac, elevators, vending, ice worked fine, etc. Enjoyed the stay.
The room was large and clean. It had a couch, fridge and microwave.
The breakfast the first day was not so good. The eggs were pre made "fried" and overcooked. We skipped breakfast at the hotel our second day. The third day, the eggs were scrambled and were better.
We will stay here again when we go back to Scottsboro.
The elevator needs to be looked at and the road leading up needs paving, otherwise decent place. The room was great.
Standard continental breakfast
Staff was friendly
Pool was nice
You can hear every word people are saying in the adjacent room
You can feel every footsteps from adjacent room and people walking down the hallway
When adjacent room door shuts it rattles the walls
we didn’t sleep well and cut our stay short and lost our money
Everything was really nice. My only issue was I had a handicap room and the shower leaked into the bathroom floor
Stayed 2 nights on a girls trip with granddaughters and the hotel was great. Comfortable beds, clean, and the front desk was friendly and helpful, thanks Comfort In and Suites😎