酒店回复: Dear Guest,Thank you for your feedback! We’re glad you were pleased with our service and hope to see you again soon.Sincerely, Hotel Manager
4.0分
其他
Clean room. Vent didnt work in bathroom, but it was adequate for my 1 night stay. Staff was friendly.
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酒店回复: Dear Cody,Thank you for sharing your experience with us. We are glad to know the clean room and friendly staff helped make your stay comfortable. It is great that the accommodation suited your needs for the night. We have noted your comment about the bathroom vent, and this will be reviewed with the appropriate team to ensure a smoother experience moving forward. Your feedback supports our ongoing efforts to improve. We look forward to offering an even more pleasant visit next time.Sincerely, Hotel Manager
1.0分
其他
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Rooms were smelly and dirty. Night staff was rude and tried to blame us for a clogged sink by saying we dropped something in it. They opened the sink and found nothing but residue from pipes. Would not recommend.
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酒店回复: Dear Aaron,We regret the inconvenience caused during your stay. Your feedback regarding room cleanliness, odor, and the interaction with our night staff has been shared with our housekeeping and front desk teams for review. We are reinforcing training to ensure courteous communication and proper room inspections.Sincerely, Hotel Manager
5.0分
商务出差
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I always have good stays here, but on my last visit my room had what looked like a hopelessly broken shower bracket. I mentioned it to the front desk clerk and left for dinner. When I returned an hour later, they already had it back in working condition!
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酒店回复: Dear Guest,Thank you for sharing your thoughtful feedback. We are delighted to know that you consistently enjoy your stays with us and appreciate our team’s quick response in repairing the shower bracket. Providing prompt service and ensuring guest comfort are top priorities for us. It is wonderful to hear that our staff’s attentiveness made a positive impression. We truly value your continued trust and look forward to welcoming you back for another great stay soon.Sincerely, Hotel Manager
4.0分
其他
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Good basic option and the staff were particularly nice and helpful and it was fine for a one night stay and the pool looked nice and it’s extremely well located.
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酒店回复: Dear Tammy,Thank you for sharing your experience. We are pleased to know that you found our hotel convenient and appreciated the friendly and helpful staff. It is great to hear that the pool and location added to your positive impression. We are glad your stay was comfortable and hope to welcome you again soon for another pleasant visit.Sincerely, Hotel Manager
3.0分
其他
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No elevator and had to carry all our luggage up to the 2nd floor. A bit musty/stale smelling and hotel in a bit of a sketchy area with limited parking. But rate was low so I guess you get what you pay for…
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酒店回复: Dear Brittany,Thank you for sharing your feedback. We are glad you found value in our affordable rates. We have noted your comments about the musty odor, limited parking, and the absence of an elevator, and we regret the inconvenience caused. Your observations will be reviewed with our management team to identify improvements for future guest comfort. We appreciate your understanding and hope to have the opportunity to provide an even more comfortable stay next time.Sincerely, Hotel Manager
2.0分
其他
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Not enough sound insulation between the first and second floors- a late 3am arrival the floor above us woke 2 of 3 people in our room. Heating unit would squeal the first minute everytime it turned on- about every 20 minutes all night long.
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酒店回复: Dear Diane,We regret the inconvenience caused by the noise and heating unit disturbance. Your feedback has been noted, and our maintenance team will inspect the unit and review insulation improvements to enhance comfort. We truly value your comments, as they help us identify areas for improvement and ensure a more peaceful and restful stay for future guests.Sincerely, Hotel Manager
3.0分
其他
I wasn’t expecting much. The hallways smelled like chemicals. The rooms were musty and had a weird smell. AC barely functioned. It wasn’t very clean.
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酒店回复: Dear Darla,Thank you for sharing your feedback. We appreciate you taking the time to share these details, as they help us identify where improvement is needed. Your comments regarding the air conditioning, hallway freshness, and room cleanliness have been shared with our maintenance and housekeeping teams for immediate review. We are taking steps to enhance air quality and ensure rooms are thoroughly inspected before guest arrival to provide a more comfortable experience in the future.Sincerely, Hotel Manager
3.0分
家庭亲子
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This stay wasn't much better than adequate. Room was acceptable in cleanliness. Breakfast was sufficient. Coffee could be better though. Parking was easy. Located in a quiet neighborhood.
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酒店回复: Dear Kimberly,We appreciate your feedback and are glad to know you found the room clean, breakfast sufficient, and parking convenient in a quiet neighborhood. We regret that the coffee did not meet your expectations and will share your comment with our breakfast team for review. Your observations help us identify areas for improvement while maintaining the comfort and value our guests appreciate. We look forward to providing an even better experience on your next visit.Sincerely, Hotel Manager
1.0分
商务出差
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First time in a hotel I considered putting a chair behind my door. There were suspicious characters. Receptionist was cold and unfriendly. The room was unkempt and unclean. I Will never ever stay there again.
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酒店回复: Dear Leda,We regret the experience you described and take guest safety and comfort very seriously. Your concerns regarding cleanliness and staff interaction have been noted and shared with our management team for immediate review and corrective action. We appreciate you bringing this to our attention, as we remain committed to improving our service and maintaining a secure and welcoming environment for all guests.Sincerely, Hotel Manager
良好的服务
Clean room. Vent didnt work in bathroom, but it was adequate for my 1 night stay. Staff was friendly.
Rooms were smelly and dirty. Night staff was rude and tried to blame us for a clogged sink by saying we dropped something in it. They opened the sink and found nothing but residue from pipes. Would not recommend.
I always have good stays here, but on my last visit my room had what looked like a hopelessly broken shower bracket. I mentioned it to the front desk clerk and left for dinner. When I returned an hour later, they already had it back in working condition!
Good basic option and the staff were particularly nice and helpful and it was fine for a one night stay and the pool looked nice and it’s extremely well located.
No elevator and had to carry all our luggage up to the 2nd floor. A bit musty/stale smelling and hotel in a bit of a sketchy area with limited parking. But rate was low so I guess you get what you pay for…
Not enough sound insulation between the first and second floors- a late 3am arrival the floor above us woke 2 of 3 people in our room. Heating unit would squeal the first minute everytime it turned on- about every 20 minutes all night long.
I wasn’t expecting much. The hallways smelled like chemicals. The rooms were musty and had a weird smell. AC barely functioned. It wasn’t very clean.
This stay wasn't much better than adequate. Room was acceptable in cleanliness. Breakfast was sufficient. Coffee could be better though. Parking was easy. Located in a quiet neighborhood.
First time in a hotel I considered putting a chair behind my door. There were suspicious characters. Receptionist was cold and unfriendly. The room was unkempt and unclean. I Will never ever stay there again.