酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that your stay was without any major issues. However, we always strive to exceed expectations and provide an exceptional experience, so we would love to know how we might make your next visit more memorable.Please feel free to reach out to us directly with any suggestions or specific needs. We hope to have the opportunity to welcome you back and deliver a stay that goes beyond average.
5.0分
商务出差
原文
翻译提供方：Google
每次住在这里我都觉得很安全。感谢您愿意延长住宿时间。
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酒店回复: Thank you for the fantastic review and for taking the time to recognize our dedication for exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Wingfield Inn & Suites.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your kind words and for giving us an 8 out of 10 rating. We’re happy to hear that you appreciated our service! Your feedback motivates us to keep delivering the best possible experience. We hope to welcome you back soon for an even better stay.
3.0分
朋友出游
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The rooms smelled musty and the cigarette smell was strong in our first room so management accommodated us and changed our room. The beds were comfortable but it was obvious that the management had no pride in their facility…it had year-old tape around the outside keypad where painting had started but was half done and never finished. This is not an 8.4 property as was reported by *******.
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酒店回复: Thank you for sharing your feedback about your recent stay. We’re sorry to hear about the musty and smoke odor you initially encountered, but we’re glad our team was able to promptly move you to another room for a more comfortable experience.We want to assure you that our management and staff take great pride in our property. Some areas may currently appear unfinished as we are in the process of repairing and improving parts of the building that were damaged during a recent hailstorm. These updates are being completed to maintain the quality and comfort our guests expect.We truly appreciate your understanding and feedback, and we hope you’ll consider staying with us again once the repairs are complete.
4.0分
商务出差
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All in all things were good, however, be carpet looked new in the room, but could use a shampooing once in a while and the bathroom floor could use a mopping, but other than not cleanliness was acceptable. Breakfast was very good! Service was very good.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our breakfast and received great service during your stay. We also appreciate your comments about the carpet and bathroom floor — cleanliness is very important to us, and we will make sure to address this with our housekeeping team to ensure everything meets the highest standards.We truly value your input and are happy to know that, overall, you had a good experience. We hope to welcome you back again soon!
5.0分
其他
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Manager at the front desk was exceptional , courteous , and kind . Front lobby was clean . Rooms were in good condition . Only complaint would be the shower head had very poor water pressure but it wasn’t a big deal . The fire alarm had a false alarm while I was in the shower but the problem was quickly taken care of by the manager . Overall it was a very pleasant stay given the fair price ! We would stay again !
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酒店回复: Thank you so much for taking the time to share your thoughtful feedback about your recent stay with us. We are truly delighted to hear that our front desk manager provided you with exceptional service and left such a positive impression through their kindness, courtesy, and professionalism. We take great pride in ensuring that every guest feels welcomed and cared for, so it is wonderful to know that effort was noticed and appreciated.We are also pleased that you found the lobby clean and inviting, and that the overall condition of your room met your expectations. Cleanliness and comfort are priorities for us, and your comments affirm that we are moving in the right direction.We greatly value your feedback regarding the shower head and water pressure. While it may have been a small inconvenience during your stay, we understand how important those details are to the guest experience. Please know that we will share this with our maintenance team so we can look into possible improvements.We sincerely apologize for the false fire alarm that occurred while you were showering. Safety is always our top priority, and while we never want our guests to feel disrupted, we are relieved that I was able to address the issue quickly and ensure everything was back to normal without further interruption.It brings us joy to hear that despite those minor inconveniences, your overall impression was of a pleasant, comfortable stay at a fair value. We are so grateful that you would choose to stay with us again, and we look forward to welcoming you back on your next visit. Your feedback helps us continue to improve and motivates our team to provide the best hospitality possible.
5.0分
其他
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It was great. A clean comfortable room didn't have to worry about it. Not being nasty, it was just an overall great stay. I wasn't worried I would catch a disease from touching the bed
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酒店回复: Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you found your room to be clean, comfortable, and welcoming. Providing a safe and worry-free environment for all of our guests is one of our top priorities, and it is wonderful to know that you felt completely at ease during your stay. Our housekeeping team works very hard to maintain high standards, and your kind words are a great encouragement to them. We’re thrilled that your overall experience was such a positive one, and we would be honored to welcome you back for another enjoyable stay in the future.
5.0分
朋友出游
I booked this facility for my 86 year old mom and her bestnfriend. They had a very good experience and saidbtheybwanted tobstaynthere again
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酒店回复: Thank you so much for sharing this with us. We are delighted to hear that your mother and her friend had such a positive experience during their stay. It is always our goal to provide a comfortable and welcoming environment for all of our guests, and we’re so pleased to know they felt well taken care of. Please let them know that it would be our absolute pleasure to welcome them back on their next visit. We look forward to hosting them again and making their next stay just as enjoyable.
还算不错的酒店性价比很高
不错不错还不错。。。
没有明显问题。一般。
每次住在这里我都觉得很安全。感谢您愿意延长住宿时间。
好的
The rooms smelled musty and the cigarette smell was strong in our first room so management accommodated us and changed our room. The beds were comfortable but it was obvious that the management had no pride in their facility…it had year-old tape around the outside keypad where painting had started but was half done and never finished. This is not an 8.4 property as was reported by *******.
All in all things were good, however, be carpet looked new in the room, but could use a shampooing once in a while and the bathroom floor could use a mopping, but other than not cleanliness was acceptable. Breakfast was very good! Service was very good.
Manager at the front desk was exceptional , courteous , and kind . Front lobby was clean . Rooms were in good condition . Only complaint would be the shower head had very poor water pressure but it wasn’t a big deal . The fire alarm had a false alarm while I was in the shower but the problem was quickly taken care of by the manager . Overall it was a very pleasant stay given the fair price ! We would stay again !
It was great. A clean comfortable room didn't have to worry about it. Not being nasty, it was just an overall great stay. I wasn't worried I would catch a disease from touching the bed
I booked this facility for my 86 year old mom and her bestnfriend. They had a very good experience and saidbtheybwanted tobstaynthere again