酒店回复: Thank you for the fantastic review and for taking the time to recognize our dedication for exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Wingfield Inn & Suites.
3.0分
家庭亲子
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The room was in good condition. Breakfast was adequate. They could do a better job of keeping the side entrance stairwells clean and vacuuming room when maid service is requested. Overall our stay was comfortable.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that your room was in good condition and that you found your stay comfortable. We also appreciate your comments regarding breakfast and the cleanliness of the side entrance stairwells, as well as vacuuming during maid service. Your input helps us identify areas for improvement, and we are actively taking steps to enhance these aspects for our guests.We value your stay with us and hope to welcome you back for an even better experience in the future.
2.0分
其他
Pictures did not match the quality of the hotel. Hotel is lesser quality than what is portrayed in pictures
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酒店回复: Thank you for your feedback. We’re sorry to hear that your experience did not fully match your expectations based on the pictures. We recently renovated the property, and some areas, including paint and finishes, may appear different in photos versus in person. We are continually working to ensure our images reflect the current condition of the hotel as accurately as possible.We appreciate your input and hope to have the opportunity to provide an even better experience on your next visit.
5.0分
其他
The staff was very friendly, rooms was clean and comfortable, and breakfast had good options.
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酒店回复: Thank you for sharing your experience! We’re thrilled to hear you enjoyed our friendly staff, clean rooms, and great breakfast, and that our convenient location off the highway worked well for you. We look forward to welcoming you back on your next visit!
4.0分
家庭亲子
Ton was nice. Stay was bone. Breakfast was hot and yummy. Only issue was the bed was too form for our liking. But would stay again
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酒店回复: Thank you for taking the time to share your feedback! We’re glad to hear that you enjoyed your stay, found our team friendly, and appreciated the hot breakfast. We also appreciate your honest comments regarding the firmness of the bed and will take this into consideration for future improvements.We’re delighted to hear that you would stay with us again and look forward to welcoming you back soon!
2.0分
其他
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The building was old and needed repair. Bathroom faucet was broken and wouldn’t produce hot water. All grout and tile needs redoing. Would be a more appealing with a good makeover. All the staff very friendly and helpful but until repairs or a makeover happens, I wouldn’t recommend it to anyone. If our stay had been for more than two nights, I would have changed hotels for the rest of the trip.
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酒店回复: Thank you for sharing your feedback. We truly appreciate your kind words about our staff — we’re glad to hear they were friendly and helpful during your stay. We also apologize for the issues you encountered with your room. Please know that we are actively working on repairs and improvements throughout the property.Some of the exterior and structural updates are the result of hail damage, and our team is currently addressing those repairs. We are committed to making the necessary upgrades to ensure a more comfortable and enjoyable experience for all our guests. We hope you’ll consider giving us another opportunity to serve you once these improvements are completed.
4.0分
家庭亲子
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While the hotel is having a facelift on the outside the inside was extremely well kept in the main common areas. Breakfast was good but they could use more seating as many parties had to go back to their room because of this.
My only complaint about this hotel was the bathroom. The tub was very old and didn’t drain properly so in my ten minutes shower the water was past my ankles. The bathroom door could use replacing as well. The beds were very comfortable, room was cool upon checking in and parking was abundant and well lit for those traveling alone.
All in all we would absolutely stay here again.
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酒店回复: Thank you for taking the time to share such a detailed review of your stay. We truly appreciate your kind words about our clean and well-kept common areas, comfortable beds, and convenient parking. We’re also glad to know you enjoyed our breakfast, even though we understand the seating situation could be improved — your feedback on that is very helpful.We sincerely apologize for the issues you encountered with the bathroom and the tub drainage. Our maintenance team will look into this promptly to ensure it’s addressed, and we’ll also review the condition of the bathroom doors for needed updates as part of our ongoing improvements.We’re happy to hear that despite these concerns, you would absolutely stay with us again. Thank you for your patience and understanding as we continue our exterior renovations to make the property even better. We look forward to welcoming you back on your next visit!
3.0分
情侣出游
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The sheets would not stay on the mattress. They were too small for the king size bed we slept in plus they had someone working on the outside of our room at 7 o’clock, so we were going to sleep in, but that stopped us from sleeping in why wouldn’t you move your guests to a different side of the motel to accommodate for the amount of noise they were working right next to our window scraping and plastering the outside walls at 7 o’clock
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We’re very sorry to hear about the issue with the bed sheets and the early morning noise from the maintenance work outside your room.Your comfort is very important to us, and we understand how frustrating it must have been to be disturbed when you were hoping to rest. We will address the sheet sizing with our housekeeping team and review our room assignments during maintenance projects to better accommodate our guests in the future.We truly appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a more comfortable and relaxing stay.
还算不错的酒店性价比很高
不错不错还不错。。。
每次住在这里我都觉得很安全。感谢您愿意延长住宿时间。
The room was in good condition. Breakfast was adequate. They could do a better job of keeping the side entrance stairwells clean and vacuuming room when maid service is requested. Overall our stay was comfortable.
Pictures did not match the quality of the hotel. Hotel is lesser quality than what is portrayed in pictures
The staff was very friendly, rooms was clean and comfortable, and breakfast had good options.
Ton was nice. Stay was bone. Breakfast was hot and yummy. Only issue was the bed was too form for our liking. But would stay again
The building was old and needed repair. Bathroom faucet was broken and wouldn’t produce hot water. All grout and tile needs redoing. Would be a more appealing with a good makeover. All the staff very friendly and helpful but until repairs or a makeover happens, I wouldn’t recommend it to anyone. If our stay had been for more than two nights, I would have changed hotels for the rest of the trip.
While the hotel is having a facelift on the outside the inside was extremely well kept in the main common areas. Breakfast was good but they could use more seating as many parties had to go back to their room because of this.
My only complaint about this hotel was the bathroom. The tub was very old and didn’t drain properly so in my ten minutes shower the water was past my ankles. The bathroom door could use replacing as well. The beds were very comfortable, room was cool upon checking in and parking was abundant and well lit for those traveling alone.
All in all we would absolutely stay here again.
The sheets would not stay on the mattress. They were too small for the king size bed we slept in plus they had someone working on the outside of our room at 7 o’clock, so we were going to sleep in, but that stopped us from sleeping in why wouldn’t you move your guests to a different side of the motel to accommodate for the amount of noise they were working right next to our window scraping and plastering the outside walls at 7 o’clock