酒店回复: Dear Anthea,Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet your expectations. While we unfortunately cannot control the challenges faced in our surrounding community, we do take guest comfort and safety seriously, and our team is always here to assist should you feel concerned during your stay.We regret that you did not find our staff as welcoming as we aim to be, and we will be addressing this with our team to ensure every guest feels valued. We also understand your comments regarding our facilities and will continue working on improvements where possible.We appreciate your feedback and wish you the best in your future travels.Best Regards,The Management Team
5.0分
家庭亲子
原文
翻译提供方:Google
酒店很舒适。早餐不错。员工友好。我会立即再次预订。
5.0分
情侣出游
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Special thanks to all personnel: receptionists, cleaning and security.
All of them are on top of their charged duties.
All, without exception - every person we came across at Best Western Langley is a pro.
4.0分
商务出差
Great place. Very clean and well kept. I only wish there were eating facilities nearby and within walking distance.
定了带小厨房的两床一间,酒店早餐不错,简洁可口,大厅配有热水和微波炉,很方便。位置好,距离各购物中心很近,开车约七八分钟。前台工作人员热情微笑的接待,令人愉悦。
位置安静,是一家令人愉快的酒店。
满意舒适干净
房间够大,离我女儿家很方便。
房间很干净
我们入住的第一晚,工作人员完全没有提供帮助。由于设计和维护不佳,房间门总是砰砰地关着,声音很大。楼上的客人在房间里走动时,地板嘎吱作响,听起来就像要从他们的地板上掉下来砸到我们的房间里一样。
非常不愉快的住宿体验……尤其是每晚要付400多美元!非常令人失望😞
这家酒店周围无家可归的人数量多得吓人。我来自温哥华,感觉太多了。工作人员很不友好。不算粗鲁,只是不友好。设施非常老旧,但那是低陆平原地区。不会再来了。
酒店很舒适。早餐不错。员工友好。我会立即再次预订。
Special thanks to all personnel: receptionists, cleaning and security.
All of them are on top of their charged duties.
All, without exception - every person we came across at Best Western Langley is a pro.
Great place. Very clean and well kept. I only wish there were eating facilities nearby and within walking distance.