No elevator. Dirty and worn down hallways. Bugs and insects in the room and in bathroom. Certainly not a 3 star.
1.0分
其他
The pool was half full of black water .
The hotel smelled moldy and unkept .
展开
酒店回复: Hello Ms RebeccaWe are extremely sorry to hear your experience was not as expected. Admit pool is out of service. But the AC and moldy smell is due to AC left TURN ON in all the rooms because the temperature fluctuates a lot here so we keep all the rooms AC turned on since it takes LONG TIME to cool down the rooms. We will look further into your feedback how to improve the moldy odor. Thank You
5.0分
情侣出游
It was nice but stuffy they could leave the ac on when not I. The room r even lower it when they know someone would be staying there
展开
酒店回复: We are happy to see your experience was wonderful with your recent stay and every guests feedback is important to us. We have our housekeeper leave AC units at 74 on low in every room. Due to moisture and high humidity in our region we cant leave on too cold otherwise it may negatively impact us with musky smell.
1.0分
其他
I was only there for less then a hour when i had to get out cuz they had sum in that room that was biting me sooo
展开
酒店回复: Thank you for your feedback back! We discovered DAMAGE in the room and have retained the pictures of it. Plus we had you in the same room for 2 nights prior this stay. Just curious if bugs didn’t bite you on those two nights and only this time it did, makes me wonder otherwise. With all due respect please reach out to the property GM and find amicable resolution if you’d like. Regards Days Inn Rayne Team
3.0分
家庭亲子
Walk in and the room was hot, it took a long time to cool down the room. The refrigerator door is completely broken off. Room was clean
展开
酒店回复: Thank you for taking time out to provide your feedback and we are glad to see one of your experience was positive with the room being clean. Your feedback in reference to the AC had helped us to proactively take the action by replacing the unit. We are extremely sorry regarding the refrigerator Door hinges broken, replacement unit is order. Guests' feedback like yours helps tackle the issues in positive manner & to create positive experience for each and every guests' we serve.
1.0分
商务出差
展开
When I reserved the room for several things: (1) I reserved two queens - was registered for one king in that room; (2) noted in comments: "Handicap accessible, if possible" - the motel was empty they put my handicap husband on the second floor - we had to climb stairs. He got so bad after the climb he could not get out of bed, peed the bed and now they are charging me extra! We had to call the ambulance to help get him down and in the car to come home! I will never use ******* or Days Inn again!
展开
酒店回复: Thank you for the feedback and you were checking in early as we were sold out and it takes time to clean rooms. HANDICAP room was not reserved but merely mentioned in the request section so there is difference. We are extremely sorry for the negative experience you encountered but we also have limited options when guest check out at 11 AM during peak times. I hope you understand instead of just labeling the hotel with all the faults. If you’d like please call the hotel and speak with our GM to clarify if there is misunderstanding on our part.
1.0分
家庭亲子
展开
First room wasnt ready after we were assigned a room (checked in at 4pm), still had tape from painting, had hole in shower ceiling with serious amount of mold. Second room was on second floor adter talking about having bottom floor due to person with health issues. Hallway stunk cigarettes, staircase landing had rigged up fan/filtration unit of some sort with sub-par wiring. Second room had tape also from painting, filthy shower ceiling, fridge was solid ice on the back wall, counter had burn mark from iron, cracks in sheetrock....too much to list. All discovered about 8pm
展开
酒店回复: Hello Mr. Michael please stop by the front desk and speak to the GM and see if we can resolve this before you check out. Thanks
整体而言，这是一个舒适宁静的住处，没有任何问题。
它正在改造，页面上没有这么说，它还包括早餐，但没有早餐，原因与它们正在改造相同，当我们到达时，他们从未告诉我们这一点，直到有一天我们询问早餐时。 第一次感觉自己被骗了，太可怕了。
非常好的接待和关注
No elevator. Dirty and worn down hallways. Bugs and insects in the room and in bathroom. Certainly not a 3 star.
The pool was half full of black water .
The hotel smelled moldy and unkept .
It was nice but stuffy they could leave the ac on when not I. The room r even lower it when they know someone would be staying there
I was only there for less then a hour when i had to get out cuz they had sum in that room that was biting me sooo
Walk in and the room was hot, it took a long time to cool down the room. The refrigerator door is completely broken off. Room was clean
When I reserved the room for several things: (1) I reserved two queens - was registered for one king in that room; (2) noted in comments: "Handicap accessible, if possible" - the motel was empty they put my handicap husband on the second floor - we had to climb stairs. He got so bad after the climb he could not get out of bed, peed the bed and now they are charging me extra! We had to call the ambulance to help get him down and in the car to come home! I will never use ******* or Days Inn again!
First room wasnt ready after we were assigned a room (checked in at 4pm), still had tape from painting, had hole in shower ceiling with serious amount of mold. Second room was on second floor adter talking about having bottom floor due to person with health issues. Hallway stunk cigarettes, staircase landing had rigged up fan/filtration unit of some sort with sub-par wiring. Second room had tape also from painting, filthy shower ceiling, fridge was solid ice on the back wall, counter had burn mark from iron, cracks in sheetrock....too much to list. All discovered about 8pm