酒店回复: Dear KJH999, Thank you so much for taking the time to share your wonderful experience at Villa Dubrovnik! We're thrilled to hear that you found our service exceptional and that you enjoyed the food at our bar, terrace, and restaurant. We appreciate your feedback about the swimming conditions and are glad you were able to enjoy the sea on some days. Our indoor pool with opening doors is designed to provide a relaxing environment even when the weather doesn't cooperate. We're excited about our upcoming refurbishment, which will further enhance our facilities. Our shuttle service to the old town aims to make exploring the city convenient for our guests. We look forward to welcoming you back in the future, and we hope you can experience the enhancements after the refurbishment. Thank you for choosing Villa Dubrovnik! Sincerely Yours, Mirna Lončar Stražičić General Manager
酒店回复: Dear Mr. alanc949, Thank you so much for taking the time to share your wonderful experience at our Villa. We truly appreciate your valuable feedback, and we're delighted to hear that you had an enjoyable stay. It's fantastic to learn that you had several aspects of your stay that you loved. We take pride in our prime location, strategically situated to provide easy access to the vibrant city while maintaining a peaceful ambiance for our guests. We're also thrilled that our staff left a positive impression on you, as we strive to ensure that every guest feels welcomed and well taken care of throughout their stay. Your understanding of our upcoming refurbishment is greatly appreciated. We constantly strive to enhance our facilities to provide an even better experience for our guests in the future. Your feedback is valuable in this regard. Once again, thank you for choosing our hotel as your base to explore Dubrovnik, and for sharing your positive feedback with us. We hope to have the pleasure of welcoming you back in the future, where you can enjoy our updated and refreshed facilities. Please do not hesitate to reach out to us if you plan to return, as we would be thrilled to assist you with your future reservations. Sincerely Yours, Mirna Lončar Stražičić General Manager
酒店回复: Dear Alexa B, Thank you for your glowing review of Villa Dubrovnik! We're thrilled to hear that you had an amazing experience with us and that our restaurant provided the best food of your trip. It's wonderful that you enjoyed the stunning views from both your room and the restaurant. Our convenient location near the old town certainly adds to the overall experience. We appreciate your perfect rating, and we hope to have the pleasure of welcoming you back for another memorable stay. Your satisfaction is our greatest reward! Sincerely Yours, Mirna Lončar Stražičić General Manager
酒店回复: Dear tpaptraveler, We are delighted to hear that you are highly likely to return to Villa Dubrovnik! Your recommendation and kind words about our people, service and food are greatly appreciated. It's our commitment to consistently provide a top-notch experience for our guests. We look forward to having the pleasure of hosting you again in the future, ensuring your next visit is just as exceptional as the last. Thank you for choosing Villa Dubrovnik, and we can't wait to welcome you back! Sincerely Yours, Mirna Lončar Stražičić General Manager
我们刚刚结束在杜布罗夫尼克别墅酒店的第二次入住。第一次入住是两年半前。它依然美丽迷人,可能是杜布罗夫尼克最好的酒店,但考虑到每晚1000英镑的价格,我预计酒店会有一些变化。1、可惜船已经停运了。2、一些设施已经有些年头了(比如缺少垫套),让人有点不爽。但最大的问题是3、床真的不舒服。它是两张拼在一起的床,中间部分很硬,两边倾斜。刚才退房的时候,我们提到床的问题,只是想以后参考一下,但服务人员根本没理会我们的担忧,只是茫然地看着我们。一点点关心和体贴会对我们大有裨益。人生中一些最美好的经历应该留作美好的回忆,而不是重蹈覆辙。遗憾的是,我们这次在杜布罗夫尼克别墅酒店却遭遇了同样的困境。
我听说过有关这家酒店的美妙的事情,但我很失望。这绝对不是一次“奢侈”的经历。我预订了他们的一间海景豪华房。当我第一次到达我的房间时,浴室里到处都是蚂蚁爬行。客房服务人员出现并喷洒了喷雾剂(留下了喷雾剂的照片,以防他们回来),这确实解决了问题,但肯定被推迟了。浴室和淋浴很糟糕。要淋浴,你必须爬进浴缸,而且只有一个小的手持喷嘴。这里没什么奢华的!停车是一个问题,没有服务员提供帮助。最后,酒店离城镇不太近,你必须沿着一条狭窄的小路走,汽车和摩托车飞驰而过。班车直到下午 3 点后才开始运行,之后每小时仅运行一次。对于所收取的费用,我在假日酒店享受到了更好的服务和浴室!
我们非常喜欢这家酒店。我们在这里住了 3 个晚上,所以我们确实有机会了解这家酒店。它靠近老城区(步行),每小时提供往返城门的班车。它坐落在清澈的海水上,有漂亮的休息室甲板和很棒的餐厅。这家酒店规模很大,您可以在这里了解员工和他们。每个人都非常细心,酒店各个区域的景色都令人难以置信。这是我们两周旅行的第一站。我们一定会回来并向所有朋友推荐它。
华丽的酒店,完美的大小!很棒的员工和服务。令人惊叹的景色,早餐。一切都很棒!我们探索了这座城市和周边城镇。餐厅非常棒。米兰调酒师非常出色!
VD 的服务非常出色,是我所接受过的最好的服务之一。酒吧、露台和餐厅的食物都很棒。屋顶酒吧非常棒,可以欣赏到老城区的迷人景色。当我们在那里时,我们可以在海里游泳几天,但后来变得太汹涌了。游泳池是室内的,门可以打开。我们的房间非常干净整洁,秩序井然——我知道即将开始重大翻修。有班车不到 5 分钟即可到达老城区,将您送到 Plates Gate 附近。总的来说,我会毫不犹豫地再来(如果翻新后我能负担得起的话)!
我们来这里住了三晚,作为探索杜布罗夫尼克的基地,然后继续前进,并预订了他们所谓的“标准套房”。我们喜欢:- - 酒店的位置。靠近活动场所,但又足够安静。 - 工作人员。他们都竭尽全力地提供帮助和友好。- 食物。我们第一天晚上就餐,发现食物的质量非常好。- 我们的套房。对我们来说,这正是我们想要的我们想要的。它只捕捉到下午的阳光,然后是傍晚的阳光。但是在 4 楼,你可以看到老城区和日落的美景。总的来说,这是一次非常愉快的经历。所以我们会回去 - 是的。现在我知道他们即将关闭进行大规模翻新,并且能够理解原因。某些区域和事物确实需要翻新和更新。
最好的酒店。能够一边在餐厅吃饭,一边欣赏老城区的景色,真是太棒了。食物很精致而且非常美味。房间宽敞干净,可以看到海景。我在室内泳池度过了轻松的时光,这里可以看到大海,还有面朝大海的沙滩床。距离老城区步行约15分钟,但下午3:00每小时有一趟前往Banye Beach的接客服务。工作人员都非常友善,认为这本身就是一家一流的酒店。孩子们也表示,这次欧洲之行住的最好玩的酒店。我很想再次访问。
这家酒店太棒了。这里的餐厅有我整个旅程中吃过的最好的食物。我们在这里吃早餐、午餐和晚餐。从房间和餐厅来看,这些东西也非常华丽。步行一小段路即可轻松到达老城区。 10/10
地理位置优越,距离杜布罗夫尼克市中心 15 分钟路程。非常有礼貌的人和美味的食物!房间非常宽敞,可以欣赏到老城区和大海的美丽景色。迫不及待地想尽快回来!
离开黑山一家美丽的酒店后,我来到了杜布罗夫尼克别墅酒店。我住的是酒店里最好的套房,但气味却非常难闻!!不用说,这个房间花了我大约 9000 美元,我打电话到前台告诉他们。他们拿着室内喷雾剂进来了,显然知道这是一个问题。我说请给我换一间小一点的房间,我不需要最好的房间,只要没有难闻的气味就行。他们当时告诉我,房间已经全部售罄了。在炎热的天气里坐在露台上一个半小时后,我试图找另一家酒店。我联系了我的旅行社,他们试图给我安排另一个房间(记住,他们没有空房)我很生气,他们根本不在乎。我离开了酒店,以为他们只会收我一晚的费用。他们却收了我整个州的费用。我再也不会住这家酒店了!!请注意,这不是一家五星级酒店。它更像是 2* 级,我知道什么是五星级酒店,但这家不是。