This is an aging and dated venue. We stayed in a “villa” room. The fold out couch bed mattress had the stuffing literally coming out of it. The carpet in the entry way was grossly stained. The living room furniture was also very old and dirty. I will say the beds in the bedroom were clean and comfortable and having a fireplace was nice. No breakfast on site.
5.0分
其他
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The property is definitely dated, but v clean. Needed a place to stay for a local race which required 3 nights accommodation. Price was right, and then I was also informed at check in that bc the pool wasn’t open, I would be receiving an additional discount. Nice!
Staff were wonderful, and provided me a lot of detail about what amenities were on site, AND the restaurant was open until 10pm which was great!
Bed was comfy, loved having a balcony overlooking the little pond in front of the property. Parking and room access was easy, and room was well-equipped with a fridge and toiletries. Also the softest towels I’ve ever experienced at a hotel!
Would love to come back in the summer with my kiddo to explore the area and facilities further.
4.0分
家庭亲子
Our ceiling vent in bathroom was leaking water, husband fixed it. Carpet needs to be replaced in main area, old and dated
2.0分
其他
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Not as I expected
. Beds were comfortable and clean but carpet was worn and dirty table and coffee table were dirty. Staff never replenish towels or coffee machine supplies for our second day. Exterior of our villa needed maintenance. Landscaping was overgrown. Meals were average at best
4.0分
其他
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I wasn’t expecting much after reading negative reviews about the Pinestone, but I was pleasantly surprised upon arrival. While indeed dated and in need of remodeling, our suite was large and very comfortable. The two couches desperately needed replacement, but the rest of the furniture was fine, and the grounds were lovely. This resort needs some tlc to return to its former glory, and will be fantastic if that ever happens.
3.0分
其他
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The place was a little run down. The pool and gym were closed for maintenance. The restaurant was closed because of staffing problems.
On the plus side the beds were comfortable.
2.0分
其他
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Disappointing
Carpet was disgusting and room smelled bad. Contents of room were old and worn out. Restaurant could not serve our dinner when ordered we had to come back in one hour when it was finally prepared. Guests smoked on their balconies and the smoke came into our room. Pool and ecercise room closed for repair.
3.0分
家庭亲子
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I first started going here 30 years ago. It is now run down and needs lots of work. I would not be surprised to see this closing in a few years. Not much maintenance is being done. The room also smelt and we won’t be going back again.
5.0分
其他
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The staff were excellent!
This was my 3rd time staying here this year. The room was fairly clean and quiet. The bed was very comfortable and I am very thankful to the staff for putting us in a room with a king size bed. The ladies at the front desk were very charming, friendly and polite.
The only downside was that the pool was closed for maintenance. Thanks so much for a relaxing stay.
房间状况不佳，露台门、电源插座、游泳池、水疗中心等都损坏
This is an aging and dated venue. We stayed in a “villa” room. The fold out couch bed mattress had the stuffing literally coming out of it. The carpet in the entry way was grossly stained. The living room furniture was also very old and dirty. I will say the beds in the bedroom were clean and comfortable and having a fireplace was nice. No breakfast on site.
The property is definitely dated, but v clean. Needed a place to stay for a local race which required 3 nights accommodation. Price was right, and then I was also informed at check in that bc the pool wasn’t open, I would be receiving an additional discount. Nice!
Staff were wonderful, and provided me a lot of detail about what amenities were on site, AND the restaurant was open until 10pm which was great!
Bed was comfy, loved having a balcony overlooking the little pond in front of the property. Parking and room access was easy, and room was well-equipped with a fridge and toiletries. Also the softest towels I’ve ever experienced at a hotel!
Would love to come back in the summer with my kiddo to explore the area and facilities further.
Our ceiling vent in bathroom was leaking water, husband fixed it. Carpet needs to be replaced in main area, old and dated
Not as I expected
. Beds were comfortable and clean but carpet was worn and dirty table and coffee table were dirty. Staff never replenish towels or coffee machine supplies for our second day. Exterior of our villa needed maintenance. Landscaping was overgrown. Meals were average at best
I wasn’t expecting much after reading negative reviews about the Pinestone, but I was pleasantly surprised upon arrival. While indeed dated and in need of remodeling, our suite was large and very comfortable. The two couches desperately needed replacement, but the rest of the furniture was fine, and the grounds were lovely. This resort needs some tlc to return to its former glory, and will be fantastic if that ever happens.
The place was a little run down. The pool and gym were closed for maintenance. The restaurant was closed because of staffing problems.
On the plus side the beds were comfortable.
Disappointing
Carpet was disgusting and room smelled bad. Contents of room were old and worn out. Restaurant could not serve our dinner when ordered we had to come back in one hour when it was finally prepared. Guests smoked on their balconies and the smoke came into our room. Pool and ecercise room closed for repair.
I first started going here 30 years ago. It is now run down and needs lots of work. I would not be surprised to see this closing in a few years. Not much maintenance is being done. The room also smelt and we won’t be going back again.
The staff were excellent!
This was my 3rd time staying here this year. The room was fairly clean and quiet. The bed was very comfortable and I am very thankful to the staff for putting us in a room with a king size bed. The ladies at the front desk were very charming, friendly and polite.
The only downside was that the pool was closed for maintenance. Thanks so much for a relaxing stay.