酒店回复: Kia Ora Salena,Thank you for sharing your detailed feedback! We're delighted to hear you enjoyed the spacious, clean, and well-appointed space, as well as the powerful shower and laundry amenities. Sorry to hear that the city noise affected your husband's sleep—your comments are valuable, and we'll consider ways to improve sound insulation. We'd love to host you again in the future!Nga mihi,AlexCustomer Service Team
酒店回复: Kia Ora Brad,Thank you for providing feedback on your recent stay at Courtenay Village. We're pleased to hear that you enjoyed your stay overall, and that you made the most of our convenient location! We appreciated your feedback regarding the shower in your room, this has been passed to our maintenance team to look into. Thank you again for your review and we hope to have the opportunity to welcome you back to stay again in the future.Ngā mihi, Lucy, Customer Service Team
5.0分
家庭亲子
原文
翻译提供方：Google
一间非常干净舒适的公寓，适合 3 对夫妇入住，床很舒服，休息室很漂亮，位于惠灵顿 Coutenay Pl 中心，餐饮选择丰富，靠近 Te Papa。早上沿着附近的海滨散步看日出，感觉很棒。我们非常享受在这里的住宿。
We had the kebabs and they were absolutely delicious. But what really stood out was the incredible honesty and kindness of the staff. We accidentally left something valuable behind, and they went out of their way to contact us and make sure we could pick it up the next day. That kind of integrity is rare and deeply appreciated. Also, don’t miss their burgers — hands down the best we’ve had in a long time! Great food, genuine people, and a place we’ll definitely be returning to.
Countenay village 位于一座楼宇的一楼和二楼。进入楼宇check in 要打电话跟职员取密码才能取匙卡进入楼宇和房间。楼宇的升降机细小而且老旧。进入房间有点一股不太好的气味。房间的清洁算可以。楼宇的街道有很多餐厅。
地理位置很棒。空间也很棒，足够大，干净整洁，设施齐全。晚上因为城市等原因，房间很吵，灯光也不好。我睡得很好，但我丈夫睡得不好。淋浴水压惊人，而且可以使用洗衣机和烘干机，真是太棒了。
这是我家人经历过的最糟糕的住宿预订。我们晚上7点到达。由于没有前台，我们拨打了Courtenay Villages的客服热线办理入住。电话那头的人告诉我前台提前下班了，这不应该。我带着两个孩子在门口等了一个小时，甚至可能更久，都没有得到回复。电话那头的人一直告诉我再等10分钟，再等15分钟。但过了约定的等待时间，我仍然没有收到任何回复。这简直太荒谬了，因为最后电话那头的人只需要告诉我信箱的密码，让我去取装有房卡的信封就行了。我觉得这家酒店的团队非常不专业。房间还可以，但服务极其糟糕，而且办事效率极低。
去中央商务区很方便，但绝对不如图片所示。房间还算干净整洁，只有淋浴间不太好。总体来说，价格和位置都不错
一间非常干净舒适的公寓，适合 3 对夫妇入住，床很舒服，休息室很漂亮，位于惠灵顿 Coutenay Pl 中心，餐饮选择丰富，靠近 Te Papa。早上沿着附近的海滨散步看日出，感觉很棒。我们非常享受在这里的住宿。
房子里灰尘很多。通风口很脏，远光灯上布满了灰尘和蜘蛛网，看起来至少一年没打扫过了。丈夫和儿子在这里住得很不舒服，打喷嚏、眼睛发红发痒，还服用了大量的 zertec。我们给这家酒店 2.5 星的体验。不推荐。
这家酒店太棒了，我们真希望住得更久一些。服务很棒，床很干净，很舒服。
入住手续简直是一场灾难。员工配备和管理不善。没有办理入住手续的柜台，我到达时房间还没有准备好，我们被困在街上，街上挤满了人，等了一个半小时。打了门口的电话，被告知人手不足。公寓状况很差。浴室的门把手掉了。打电话通知管理层，他们说会派人来修理，但没人来。马桶刷断了。家具很旧，厨房油毡很粘，需要更换。错层式楼梯不适合行动不便的人。不值得每晚 200 元。房间需要大量修缮。绝对不是我旅行的亮点。
适合家庭出行
没有前台，与 Airbnb 一样，入住和退房均遵循既定程序。如果您位于同一楼层但距离电梯较远，您将不得不沿着一条狭长的走廊行走，并在楼层内上下一两级楼梯来搬运行李。设施齐全。步行距离内有很多设施和热点，但如果晚上开着窗户，你会听到噪音。适合家庭出行。
We had the kebabs and they were absolutely delicious. But what really stood out was the incredible honesty and kindness of the staff. We accidentally left something valuable behind, and they went out of their way to contact us and make sure we could pick it up the next day. That kind of integrity is rare and deeply appreciated. Also, don’t miss their burgers — hands down the best we’ve had in a long time! Great food, genuine people, and a place we’ll definitely be returning to.