酒店回复: Thank you, Elke, for your wonderful review! We're so glad our garage helped during the snowstorm and that you enjoyed the nearby restaurants. It's great to hear you'll be back, and we look forward to hosting you again! Stay safe and warm until then!
酒店回复: Thank you for your wonderful feedback! We’re delighted you enjoyed the convenient location, the building, and Bushra’s excellent service. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方:Google
评价
住宿体验很棒,员工很棒。如果该物业可以将付款转为租赁或单元付款,那就更好了。
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酒店回复: Thanks for the awesome review, Jalan! We're so glad you had a great stay and enjoyed the staff. We’ll definitely keep your suggestion in mind about payment options. We look forward to the chance of hosting you again soon!
3.0分
商务出差
原文
翻译提供方:Google
房产本身很棒。
但公司不太好。
我不得不多次修改我的评论,但不知道为什么……买家要小心,因为我不能提供详细信息。
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酒店回复: Thank you for your feedback, Felicia. We’re glad to hear you liked the property itself, but we’re sorry to hear about your experience with the company. We value your feedback and are committed to improving our guests' experiences.
酒店回复: We apologize for the inconvenience, Jason. This falls short of our standards. We'll address these concerns immediately and ensure better communication and service moving forward. Thank you for bringing this to our attention.
酒店回复: Thank you for your detailed feedback Andrew! We're glad to hear that you found our building modern, clean, and well-equipped. Your comments regarding the pillows and neighborhood walkability are duly noted, and we apologize for how they may have affected your stay. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back for a better experience in the future.
5.0分
其他
原文
翻译提供方:Google
布局现代,非常出色。距离杜勒斯机场很近。期待下次入住!
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酒店回复: Thank you for the great review, Christian! We're pleased you enjoyed the modern layout and convenient location near Dulles Airport. We can’t wait to welcome you back for your next stay!
5.0分
朋友出游
原文
翻译提供方:Google
一切都很干净,客户服务很棒,酒店周围有很多事情可做。绝对会考虑再次入住这里。
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酒店回复: Dear Omar, thank you for your amazing review! We're pleased to hear you enjoyed the cleanliness and our fantastic customer service. It’s great that you found plenty to do in the area. We’d love to welcome you back on your next visit! Safe travels!
酒店回复: Dear Joshua, thank you for your feedback. We apologize for the issues you encountered with the condition of the unit. Your comments regarding the towels, furniture, floors, and walls are concerning, and we'll address these matters with our housekeeping and maintenance teams to ensure improvements are made. We're glad to hear that the dishes, utensils, and bedding met your expectations. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.
正是我们需要的
这次住宿真是太棒了。在暴风雪期间,车库帮助我们避免了被挖出。甚至我们附近的餐馆都开门营业。我会再次住在这里
漂亮、宽敞的公寓,但有一些缺陷 - 床可能坏了,只有一条毛巾,必须打包垃圾。附近有停车场,但为了确保安全,沟通起来很烦人,因为必须发送信用卡图像。入住很顺利,建筑和区域都很棒。
地理位置、建筑和物业经理 Bushra 都很棒。步行可达许多当地企业,而且位置优越,靠近雷斯顿市中心。
评价
住宿体验很棒,员工很棒。如果该物业可以将付款转为租赁或单元付款,那就更好了。
房产本身很棒。
但公司不太好。
我不得不多次修改我的评论,但不知道为什么……买家要小心,因为我不能提供详细信息。
联系业主时,业主很难相处,而且没有回应。基本物品没有提供,联系时,业主采取防御态度,并表示会派房屋检查员过来。多次要求更新后,从未收到物品、检查员或回复。周末停车免费,但每晚收费 30 美元。
这是一个不错的住处。大楼很现代、干净,套房设施齐全。有几个小问题。6 个低质量的软枕头不能代替 1 个好的硬枕头!
附近很安全,但就像许多美国郊区/远郊区的情况一样,这里不太适合步行。有些地方人行道就快结束了,晚上灯光不太好,比如说如果你要步行去超市。
大楼的健身房看起来很棒,但设备(例如椭圆机)质量很差,有故障。
布局现代,非常出色。距离杜勒斯机场很近。期待下次入住!
一切都很干净,客户服务很棒,酒店周围有很多事情可做。绝对会考虑再次入住这里。
房间本身的毛巾很便宜,所有家具都磨损了,地板损坏/磨损了,墙壁有污渍或磨损了,但碗碟、餐具和床上用品相当干净漂亮-