酒店回复: Thank you for your honest feedback. We’re truly sorry to hear about the condition of your room. Cleanliness and comfort are top priorities for us, and it’s disappointing to know we fell short during your stay. Your comments about the odor and floor conditions have been shared with our housekeeping and maintenance teams to ensure this is addressed immediately. We understand your frustration and hope you’ll consider giving us another chance to provide a better experience in the future.
3.0分
情侣出游
原文
翻译提供方：Google
房间布置混乱，马桶太低，地毯很旧，不支持洗衣
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酒店回复: Bonjour Jacques, Merci d'avoir partagé vos inquiétudes. Nous apprécions vos commentaires et en tiendrons compte dans le cadre de nos efforts pour améliorer nos hébergements.
4.0分
其他
原文
翻译提供方：Google
一切都好
我们很好
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酒店回复: Hola Archie,¡Me alegra saber que tuvo una buena estadía! Apreciamos sus comentarios y esperamos darle la bienvenida nuevamente.
5.0分
商务出差
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Yes. The room was spotless, and the staff was very friendly and helpful. Some of the other guests were NOT acting respectfully by sitting in their cars playing loud music and running the engine past MIDNIGHT. Perhaps there are people like this everywhere now and having them close by is inevitable. Still, my stay was good and I recommend this hotel. :)
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酒店回复: Thank you for your review! We’re glad to hear you enjoyed the spotless room and friendly staff. We appreciate your understanding regarding the noise from other guests and are happy that overall you had a good stay. We’d be delighted to welcome you back on your next visit!
4.0分
其他
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I liked my room. The only slightly troublesome fact was that the door latch in Room 302 would not fully close from the inside. The latch did not rotate the full 90 degrees to fully latched. It only rotated about 45 degrees. It did appear to latch the door though Thanks.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you liked your room and enjoyed your stay overall. We appreciate you bringing the door latch issue in Room 302 to our attention, and we will have our maintenance team address it to ensure a fully secure and comfortable experience for future guests.We hope to welcome you back soon for another enjoyable stay.
2.0分
其他
Bathroom was not clean, there was an odor of sulfur that just wouldn’t go away. People we loud outside and above us. It was just not worth the money.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the issues with cleanliness, the odor, and noise during your stay. Your comments have been shared with our management team for review.Please feel free to contact the hotel directly so we can better understand your experience. We hope to welcome you back for a much more comfortable stay.
1.0分
其他
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The room was not clean. Plastic bag on the floor when we entered the room. Gnats were inside the room all over. The bed was prepared with extra wrinkled pillow cases and sheets. The door did not close properly with a gap at the top. The carpet smelled and was extra dirty. Room 201 is a disaster.
I have never complained about the conditions before at a Hotel but they were atrocious here.
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酒店回复: Thank you for bringing these concerns to our attention. We sincerely apologize for the condition of your room and the overall experience you described — this is far below our usual standards. Cleanliness and guest comfort are top priorities for us, and your detailed feedback has been shared with our housekeeping and maintenance teams to ensure these issues, especially regarding Room 201, are immediately addressed. We truly regret the disappointment you experienced and hope you’ll consider giving us another opportunity to restore your confidence in our hotel.
也就美丽国高速公路边上的旅馆 卫生一般
我们抵达酒店时，前台闻起来很香，工作人员也很友好。然而，当我们走到我们入住的那栋楼时，发现游泳池关闭了，看起来似乎再也不会开放了。我当初特意选择这家酒店就是因为我女儿喜欢游泳。
我们的“无烟”房间被罩上有一个烧焦的洞，而且味道非常难闻。枕头上沾有头发，抽屉里甚至还留有上一位房客吃剩的松饼。冰箱很脏，浴室里没有卫生纸也没有卷纸架。这和我在预订时看到的照片完全不一样。我非常失望，当时就想离开，去找另一家酒店或者干脆睡在车里。最后我还是住了下来，但我不得不把自己的毯子铺在床和枕头上。我不推荐住在这里。找别的地方住吧。
我进浴室的时候发现了一只活虫子，浴室里到处都是毛发，而且味道也很难闻。
地板很脏、很湿，房间和浴室有尿味，我不会再去了。
房间布置混乱，马桶太低，地毯很旧，不支持洗衣
一切都好
我们很好
Yes. The room was spotless, and the staff was very friendly and helpful. Some of the other guests were NOT acting respectfully by sitting in their cars playing loud music and running the engine past MIDNIGHT. Perhaps there are people like this everywhere now and having them close by is inevitable. Still, my stay was good and I recommend this hotel. :)
I liked my room. The only slightly troublesome fact was that the door latch in Room 302 would not fully close from the inside. The latch did not rotate the full 90 degrees to fully latched. It only rotated about 45 degrees. It did appear to latch the door though Thanks.
Bathroom was not clean, there was an odor of sulfur that just wouldn’t go away. People we loud outside and above us. It was just not worth the money.
The room was not clean. Plastic bag on the floor when we entered the room. Gnats were inside the room all over. The bed was prepared with extra wrinkled pillow cases and sheets. The door did not close properly with a gap at the top. The carpet smelled and was extra dirty. Room 201 is a disaster.
I have never complained about the conditions before at a Hotel but they were atrocious here.