The smell of mold was so strong is burned my nose, there were roaches in the room, the window was leaking when it rained, when I went for breakfast, there was a roach on the fork. there was 1 other couple in the whole hotel. This place should be closed. the washer leaked when I did laundry. There was mold all over the walls and ceilings. It was the nastiest place that I had ever stayed in.
1.0分
家庭亲子
I had to move rooms four times. One for mold in the room and two because of bug infestation on the floor and beds. The staff was nice however
1.0分
其他
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R poor condition. In my opinion it should be closed down until the problem is fixed.
From the moment you step in the lobby you notice the main door is not working. I had to push the door open to get in. The staff is completely underdressed wearing sweatpants and crocs.
The absolute worst part are the rooms. The smell of mold is strong and it’s visible in several areas. I asked for another room and it was the same. I took pictures and spoke to the person in the front desk and they admitted they are aware of the problem but provided no feedback about it.
******* should remove this facility from its list of options or it will eventually hurt its reputation.
1.0分
家庭亲子
Building is old and rusty and musty, Entrance sliding doors were not working. COLD Poor breakfast choices , only cranberry juice and coffee available .
1.0分
家庭亲子
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I booked a stay at this location based on the reviews on *******. I made the mistake of not checking the google reviews first, because I would NEVER have booked here if I had.
The first issue was when I called (6+ hours) before check in to ask if I there was a possibility of checking in an hour and an half early. The person that answered the phone was rude. It’s no issue that the early check in couldn’t be accommodated, but being rude absolutely is.
The second issue was the condition of the building itself, and the parking lot. From the outside, the sign on the front of the building was hanging off. The carport over the drop off area/ front door was rusted. The parking lot had litter and random car parts and pieces of metal that could have damaged someone’s vehicle.
Lastly, the automated doors weren’t working. There was a piece of paper taped to the front doors stating to “manually” open the sliding doors. At this point, I no longer felt comfortable bringing my family inside and immediately contacted ******* and am now waiting 72 hours for them to determine if I should receive a refund or not.
Look at the google reviews before booking through ******* or any other third party, and save yourself the trouble of finding out the hard way like I did.
1.0分
其他
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Absolutely worst
I couldn’t even stay at the hotel because it was infested with ants all over the place, ants in bed ants in restroom and shower. I got switched to another room and that room was also infested with ants. I talked with the staff up front about it and they said I would get a refund but once I left and checked my bank it the next day I got a message saying that they wouldn’t refund me even tho it was their fault that I couldn’t stay
1.0分
其他
Everything is broken. There are no employees except people who seem to be forced to operate the front desk
1.0分
其他
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Very disappointed with the establishment. The entrance doors were broken - I had to manually pull the doors open, no a/ c in the lobby, and the pool... My family was not able to enjoy the pool as the water look blue but on the surface it was very filthy and the footprints with dirt or whatever we're seeing so I did not get to see my family. Enjoy the pool. The coffee was cold. I honestly was very disappointed
房间一团糟，到处都是污渍。浴室门根本关不上，整个浴室都发霉了，淋浴间和镜子上都有霉点，房间里也发霉了。房间闻起来有烟味，尽管据说这是个无烟房。我们到的时候，酒店正门甚至都坏了，得手动开关。早餐也很糟糕。这个地方以前又好又维护得当，但现在已经不值得入住了。
热水浴缸的墙壁上长满了肉眼可见的脏东西，底部的过滤网盖浮了起来，底部留下了一个洞，房间里弥漫着霉味，我们所有的东西都带着难闻的气味回家，浴缸里有******的毛发，家具摸起来黏糊糊的，冰箱坏了，微波炉用的时候会冒火花。待在房间里感觉很不舒服。
The smell of mold was so strong is burned my nose, there were roaches in the room, the window was leaking when it rained, when I went for breakfast, there was a roach on the fork. there was 1 other couple in the whole hotel. This place should be closed. the washer leaked when I did laundry. There was mold all over the walls and ceilings. It was the nastiest place that I had ever stayed in.
I had to move rooms four times. One for mold in the room and two because of bug infestation on the floor and beds. The staff was nice however
R poor condition. In my opinion it should be closed down until the problem is fixed.
From the moment you step in the lobby you notice the main door is not working. I had to push the door open to get in. The staff is completely underdressed wearing sweatpants and crocs.
The absolute worst part are the rooms. The smell of mold is strong and it’s visible in several areas. I asked for another room and it was the same. I took pictures and spoke to the person in the front desk and they admitted they are aware of the problem but provided no feedback about it.
******* should remove this facility from its list of options or it will eventually hurt its reputation.
Building is old and rusty and musty, Entrance sliding doors were not working. COLD Poor breakfast choices , only cranberry juice and coffee available .
I booked a stay at this location based on the reviews on *******. I made the mistake of not checking the google reviews first, because I would NEVER have booked here if I had.
The first issue was when I called (6+ hours) before check in to ask if I there was a possibility of checking in an hour and an half early. The person that answered the phone was rude. It’s no issue that the early check in couldn’t be accommodated, but being rude absolutely is.
The second issue was the condition of the building itself, and the parking lot. From the outside, the sign on the front of the building was hanging off. The carport over the drop off area/ front door was rusted. The parking lot had litter and random car parts and pieces of metal that could have damaged someone’s vehicle.
Lastly, the automated doors weren’t working. There was a piece of paper taped to the front doors stating to “manually” open the sliding doors. At this point, I no longer felt comfortable bringing my family inside and immediately contacted ******* and am now waiting 72 hours for them to determine if I should receive a refund or not.
Look at the google reviews before booking through ******* or any other third party, and save yourself the trouble of finding out the hard way like I did.
Absolutely worst
I couldn’t even stay at the hotel because it was infested with ants all over the place, ants in bed ants in restroom and shower. I got switched to another room and that room was also infested with ants. I talked with the staff up front about it and they said I would get a refund but once I left and checked my bank it the next day I got a message saying that they wouldn’t refund me even tho it was their fault that I couldn’t stay
Everything is broken. There are no employees except people who seem to be forced to operate the front desk
Very disappointed with the establishment. The entrance doors were broken - I had to manually pull the doors open, no a/ c in the lobby, and the pool... My family was not able to enjoy the pool as the water look blue but on the surface it was very filthy and the footprints with dirt or whatever we're seeing so I did not get to see my family. Enjoy the pool. The coffee was cold. I honestly was very disappointed