Our stay was fantastic! The agent that checked us in was friendly and efficient, and the room was super clean and the bed was extremely comfortable, we were able to enjoy a quiet night sleep. We will definitely be returning!"
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酒店回复: Thank you so much for sharing your wonderful experience. We’re thrilled to hear that your check‑in was smooth, your room was spotless, and you enjoyed a comfortable and quiet night’s rest. It means a lot to know that our team helped make your stay fantastic. We truly appreciate your kind words and look forward to welcoming you back again.
5.0分
情侣出游
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The room was fine, and the staff was very polite and friendly. The breakfast was very good, and the nearby New York Pizza and Restaurant exceeded my expectations. I recommend anyone staying here to order from there.
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear that you enjoyed your room, found our staff polite and friendly, and had a great breakfast during your stay. It’s wonderful to know that the nearby New York Pizza and Restaurant exceeded your expectations as well. We truly appreciate your recommendation and hope to welcome you back again soon.
2.0分
其他
Shower with only cold water - a problem after a run before going somewhere.
Cold eggs in the breakfasts area
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mount Pocono.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Front Office ManagerComfort Inn & Suites Mount Pocono
2.0分
其他
The room wasn’t very clean and the shower was not sturdy and cracked. We found mold on our breakfast muffin. Wouldn’t stay again.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mount Pocono.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Front Office ManagerComfort Inn & Suites Mount Pocono
4.0分
情侣出游
wish the rooms had microwaves and wish the bathrooms had vents , other than that everything was great.
5.0分
商务出差
Staff was very friendly establishment was very clean. Rooms were very clean. Good healthy breakfast options plenty of parking.
4.0分
其他
The only negative ussues was that I got severe allergies in the room. The popcorn ceiling has spiders web.
4.0分
情侣出游
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My time staying there the bathroom exhaust was not working and the eggs could be better for breakfast. Otherwise than that place is fantastic I would definitely stay there again.
3.0分
家庭亲子
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This place is bare bones. Nothing fancy. Lobby was minimal and furniture was dirty.
Bedroom was clean enough but the bathroom was not cleaned.
We were looking for a quiet hotel, as we had youngsters with us. So A+ in that department. We do enjoy the quiet after busy days.
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酒店回复: Thank you for sharing your experience with us. We're glad to hear the quiet atmosphere met your expectations, we know how important a peaceful environment can be.That said, we're sorry to learn that the cleanliness of the bathroom and condition of the lobby furniture fell short. Your feedback is important to us, and we’ll be sure to pass it along to the appropriate team to ensure improvements are made. We aim to provide a comfortable and welcoming stay for all our guests, and your comments help us get closer to that goal.We hope to have the opportunity to welcome you again and offer a more polished experience next time.
稍微清洁一下房间。
Our stay was fantastic! The agent that checked us in was friendly and efficient, and the room was super clean and the bed was extremely comfortable, we were able to enjoy a quiet night sleep. We will definitely be returning!"
The room was fine, and the staff was very polite and friendly. The breakfast was very good, and the nearby New York Pizza and Restaurant exceeded my expectations. I recommend anyone staying here to order from there.
Shower with only cold water - a problem after a run before going somewhere.
Cold eggs in the breakfasts area
The room wasn’t very clean and the shower was not sturdy and cracked. We found mold on our breakfast muffin. Wouldn’t stay again.
wish the rooms had microwaves and wish the bathrooms had vents , other than that everything was great.
Staff was very friendly establishment was very clean. Rooms were very clean. Good healthy breakfast options plenty of parking.
The only negative ussues was that I got severe allergies in the room. The popcorn ceiling has spiders web.
My time staying there the bathroom exhaust was not working and the eggs could be better for breakfast. Otherwise than that place is fantastic I would definitely stay there again.
This place is bare bones. Nothing fancy. Lobby was minimal and furniture was dirty.
Bedroom was clean enough but the bathroom was not cleaned.
We were looking for a quiet hotel, as we had youngsters with us. So A+ in that department. We do enjoy the quiet after busy days.