Evening and morning staff were both friendly. We were very thankful for a large, convenient parking lot as we were pulling a trailer. Our room had an unpleasant odor, however, and the door flip latch was busted off as though it had been broken into at one point. Hallway and common areas were all clean.
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酒店回复: Hi Cheryl, We appreciate the guest recognizing our friendly team and convenient parking facilities, especially for those traveling with larger vehicles or trailers. Our staff works hard to maintain a welcoming environment, and it’s encouraging to know those efforts were noticed. While we regret that the room odor and latch condition affected the overall impression, these situations are not typical of our usual standards. The clean hallways and common areas mentioned reflect our commitment to keeping the property well-maintained for all guests.
5.0分
其他
I find the Osseo Super 8 meets my needs when I travel to Wisconsin to visit my mother at the nearby assisted living facility. It is clean and convenient.
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酒店回复: Hi Linda, Thank you for sharing your feedback about your stay at the Super 8 Osseo. It is great to hear that the hotel continues to meet your needs, especially during your visits to see your mother at the nearby assisted living facility. Many guests appreciate the clean accommodations and the convenience of the location, which makes travel easier and more comfortable. Your observations highlight the reliability and practicality that this property strives to offer its visitors.
4.0分
其他
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The facility was clean and quiet. Very pleasant worker at the front desk. They kept the breakfast bar stocked and full. The pool does need to be updated and resurfaced due to cement or grout was missing through out the pool bottom. The pool was very cold and not heated. The beds were very firm to sleep on but pillows were excellent. Overall our stay was very good
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酒店回复: Hello Shari,Thank you for sharing your feedback on your recent stay. We’re pleased to hear that you enjoyed our clean facilities, friendly staff, and well-stocked breakfast bar. Your comments about the pool and bed comfort are appreciated and will be noted for future improvements. We hope to have the opportunity to welcome you back for an even better experience next time.
5.0分
家庭亲子
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Quick check in, friendly staff and nice breakfast. There were options, that were not available: a cereal that was low in sugar and no sugar free syrup but liked the pancake machine.
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酒店回复: Hi Nancy!What absolutely delightful feedback! We're so thrilled to hear you had a quick check-in, found our staff friendly, and loved our pancake machine and breakfast. We truly appreciate your valuable suggestion regarding sugar-free options and are already looking into how we can enhance our offerings for your next visit!
4.0分
其他
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The room was large, bed firm, bathroom very clean. Toilet needed upgrading. The seat was worn and cracked, and whole toilet was very short. I liked the light switches right by the bed. Warmer blankets would be nice. The AC worked very well. The room had a big TV. We didn’t eat breakfast so no comment on that. Person who checked us in was pleasant.
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酒店回复: Dear Mary,Thank you so much for sharing your wonderful feedback! We are truly delighted to know you appreciated the spacious room, clean bathroom, comfortable bed, and convenient bedside switches, along with the warm welcome from our team. Your valuable insights regarding the toilet and blankets are greatly appreciated as we continuously strive to enhance our guest experience.
4.0分
其他
Hot tub no longer there, sauna is a storage area. Pool is fine. Breakfast is good and staff is exceptionally accommodating.
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酒店回复: Dear Guest,We appreciate you sharing your thoughts about your stay! It’s wonderful that you enjoyed the breakfast and found the staff exceptionally accommodating, they truly love making guests feel comfortable and cared for. We understand your disappointment about the hot tub and sauna changes, and we’ll definitely keep your feedback in mind. We’re glad you still had a pleasant time relaxing by the pool and enjoying the welcoming atmosphere.
4.0分
家庭亲子
Toilets are too low for people that have difficulty getting up. The grab bar was only by the shower. Too far to reach from the toilet.
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酒店回复: Hi Denise!It’s always helpful to hear from guests who notice the details that really matter. We appreciate you pointing out the bathroom layout, it’s important to us that all guests feel safe and supported during their stay. Your comments about the toilet height and grab bar placement are being taken seriously, and we’ll be reviewing these features with accessibility and comfort in mind. Thank you for sharing this thoughtful feedback, it helps us make improvements that benefit everyone.
5.0分
其他
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Typical interstate truck stop area which I knew but have stayed in this motel several times before. Staff are friendly and motel is clean. Please install magnifying mirrors for women to apply makeup! That’s all that is missing!!
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酒店回复: Hi Beatrice!It’s always wonderful to hear from a returning guest like you! We're so pleased you continue to enjoy the clean rooms and our friendly staff—that really means a lot to us. And thank you for the helpful suggestion about the magnifying mirrors! We truly appreciate the insight and will keep this in mind as we look for ways to make each stay more comfortable and convenient, especially for our makeup-loving guests. Looking forward to welcoming you back again soon!
5.0分
其他
Stayed one night to attend a wedding. Very convenient spot off the interstate.
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酒店回复: Hi Kelly!It sounds like your visit was short but sweet! We're so glad our location right off the interstate made attending the wedding a breeze for you. Convenience and comfort are what we aim for, and it’s great to know we hit the mark during your stay. We hope you'll think of us again the next time you're in the area!
5.0分
其他
Good value
Clean and good value for a one night stay passing thru town.
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酒店回复: Hi Lisa!What a delight it is to read your wonderful 10/10 review! We are so pleased our clean rooms and excellent value provided the perfect comfortable stop for your one-night stay passing through. It truly warms our hearts to know we delivered a welcoming experience for you. We hope to have the pleasure of welcoming you back whenever your travels bring you our way again!
Great parking, smelly room
Evening and morning staff were both friendly. We were very thankful for a large, convenient parking lot as we were pulling a trailer. Our room had an unpleasant odor, however, and the door flip latch was busted off as though it had been broken into at one point. Hallway and common areas were all clean.
I find the Osseo Super 8 meets my needs when I travel to Wisconsin to visit my mother at the nearby assisted living facility. It is clean and convenient.
The facility was clean and quiet. Very pleasant worker at the front desk. They kept the breakfast bar stocked and full. The pool does need to be updated and resurfaced due to cement or grout was missing through out the pool bottom. The pool was very cold and not heated. The beds were very firm to sleep on but pillows were excellent. Overall our stay was very good
Quick check in, friendly staff and nice breakfast. There were options, that were not available: a cereal that was low in sugar and no sugar free syrup but liked the pancake machine.
The room was large, bed firm, bathroom very clean. Toilet needed upgrading. The seat was worn and cracked, and whole toilet was very short. I liked the light switches right by the bed. Warmer blankets would be nice. The AC worked very well. The room had a big TV. We didn’t eat breakfast so no comment on that. Person who checked us in was pleasant.
Hot tub no longer there, sauna is a storage area. Pool is fine. Breakfast is good and staff is exceptionally accommodating.
Toilets are too low for people that have difficulty getting up. The grab bar was only by the shower. Too far to reach from the toilet.
Typical interstate truck stop area which I knew but have stayed in this motel several times before. Staff are friendly and motel is clean. Please install magnifying mirrors for women to apply makeup! That’s all that is missing!!
Stayed one night to attend a wedding. Very convenient spot off the interstate.
Good value
Clean and good value for a one night stay passing thru town.