Clean and freshly redone, comfy beds, very friendly and helpful staff, decent breakfast. My one big complaint, however, is the lighting in the rooms is epicly bad. Florescent lights that are low brightness. Feels like nighttime in the middle of the day it was hard to even do my make-up. Since it's all new, it's surprising they didn't address this.
5.0分
其他
Staff went above and beyond. Friendly and very helpful even though there was a lot of good improvements in the facility
4.0分
情侣出游
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Property was under an extensive renovation. Nice that the bathroom had an outlet with a night light. That outlet was nearly unusable as it was so close to the mirror. Room was a bit skimpy on outlets for electronic device charging. Nice counter space for bag accessibility. Dining area was small and buffet was cramped. Had to duck under a television screen and lean over the hot waffle iron to get a plate. Service ware was rubbery to be nearly useless. Housekeeping and buffet gal was very nice - desk clerks not so much.
4.0分
家庭亲子
The staff was very friendly and the breakfast was good. The building is under reconstruction, so some areas were messy
2.0分
商务出差
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Nothing listed that the property is under construction till you get there, workers and construction materials blocking front door. Sheet rock and plaster all over floor, working on room directly above mine till 8:00 at night, did not even give me the correct room I asked for, a/c worked poorly, curtain rod to shower pulling out of wall
1.0分
商务出差
Room not clean and no tv. I guess the tv was broke I don’t understand why I was placed in this room but never again. I’m definitely asking for a refund.
5.0分
其他
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Great stay
We came from Spokane to do fishing on Liberty Lake, but that night it was raining so we stayed in the room. We watching TV and relaxed on a very comfortable bed. Even the grounds of the hotel is under construction, the room was very comfortable. Even if it wasn't raining outside, I do believe neither one of us would have went fishing...
危险、寒冷、肮脏
酒店正在大规模施工,大堂、餐厅、泳池、按摩浴缸、一楼和外部都拆了!房间装修简陋,家具陈旧,一点也不温馨。我跟办公室的人谈过我的担忧,她人很好,但他们也无能为力。她说他们一直想让*******在网站上注明这一点,但他们还没有这么做。她提到首席执行官前一周来过,他对酒店的运营没有任何意见。如果要进行大规模翻修,是不是应该一次从一个区域开始?更不用说无数的建筑工人进出酒店,一整天都没有停车位。真是非常非常糟糕的决定!
房间很脏 - 工作人员很好,尽力满足我们的要求。他们帮不上什么忙,因为我是通过 ******* 预订的,而且显然付了双倍的费用。(我再也不会通过 ******* 预订了!)他们给我们安排的第二个房间干净一些,尽管马桶上和被子上仍然有尿液 - 但我们太累了,只好把被子拉下来,试着睡觉。孩子们整晚都在走廊上跑来跑去。我们确实让工作人员知道了 - 但当然,因为我们是通过 ******* 预订的 - 他们无能为力。我们早上泡了热水浴缸(前一天晚上试过,但里面挤了 20 多个孩子(标牌上说最多 8 个成人),所以我们挤不下)。不过早上的热水浴缸很舒服很温暖 - 就像热水浴一样。欧陆式早餐很棒。只是不是一家 230 美元的酒店。如果是 70 美元,我会期待这一切,但这个价格不行!
非常喜欢这次住宿,工作人员非常友好热情。杰克的服务一流!一定会再来的!
Clean and freshly redone, comfy beds, very friendly and helpful staff, decent breakfast. My one big complaint, however, is the lighting in the rooms is epicly bad. Florescent lights that are low brightness. Feels like nighttime in the middle of the day it was hard to even do my make-up. Since it's all new, it's surprising they didn't address this.
Staff went above and beyond. Friendly and very helpful even though there was a lot of good improvements in the facility
Property was under an extensive renovation. Nice that the bathroom had an outlet with a night light. That outlet was nearly unusable as it was so close to the mirror. Room was a bit skimpy on outlets for electronic device charging. Nice counter space for bag accessibility. Dining area was small and buffet was cramped. Had to duck under a television screen and lean over the hot waffle iron to get a plate. Service ware was rubbery to be nearly useless. Housekeeping and buffet gal was very nice - desk clerks not so much.
The staff was very friendly and the breakfast was good. The building is under reconstruction, so some areas were messy
Nothing listed that the property is under construction till you get there, workers and construction materials blocking front door. Sheet rock and plaster all over floor, working on room directly above mine till 8:00 at night, did not even give me the correct room I asked for, a/c worked poorly, curtain rod to shower pulling out of wall
Room not clean and no tv. I guess the tv was broke I don’t understand why I was placed in this room but never again. I’m definitely asking for a refund.
Great stay
We came from Spokane to do fishing on Liberty Lake, but that night it was raining so we stayed in the room. We watching TV and relaxed on a very comfortable bed. Even the grounds of the hotel is under construction, the room was very comfortable. Even if it wasn't raining outside, I do believe neither one of us would have went fishing...