酒店回复: Hello jeremy,We appreciate you taking the time to review your recent stay with us. We regret to hear of the inconvenience you experienced with the temperature in the pool area. Your feedback will be shared with the relevant team for improvement. Despite this, we hope you still enjoyed your overall stay with us and look forward to welcoming you back in the future.
酒店回复: Hello Jaime, We apologize for any inconvenience you experienced during your visit. Our team strives to provide accurate information, and we regret any disappointment caused by the absence of the pool. We appreciate your kind words about our staff member and are glad they could assist you with a refund. Thank you for sharing your feedback with us.
酒店回复: Hello Duane, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
2.0分
其他
原文
翻译提供方:Google
我们住的是两个房间。一个房间还好,另一个房间的床单很脏。太恶心了!我们睡在被子上,盖着其他毯子。
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酒店回复: Hello rex, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused and thank you for bringing this to our attention. Our housekeeping team will be reminded to ensure the highest standards of cleanliness going forward. Your comments are valuable as they help us improve our services for all guests.
酒店回复: Hello Keith,We appreciate your feedback on your recent stay. We're glad to hear that you enjoyed your overall experience with us. Should you have any future concerns or require further assistance, please do not hesitate to get in touch with us directly. Thank you for choosing to stay with us, and we hope to welcome you back soon.
3.0分
情侣出游
原文
翻译提供方:Google
酒店内外都非常简陋且嘈杂
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酒店回复: Hello Cheryl, We're sorry to hear that you found your stay to be basic and noisy. We appreciate your feedback and will use it to improve our services for future guests. Thank you for sharing your experience with us.
4.0分
其他
原文
翻译提供方:Google
前台服务很好。非常乐于助人。这是我在汽车旅馆见过的最脏的椅子
3.0分
情侣出游
原文
翻译提供方:Google
适合短暂过夜的地方。工作人员乐于助人,环境安静,早餐种类很少
5.0分
其他
原文
翻译提供方:Google
粗鲁的
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酒店回复: Hello Laura, We apologize if you experienced any inconveniences during your stay. We value all feedback and will address this with our team to improve our service. Your comments help us enhance the guest experience for all future visitors.
对于便宜的住宿来说还行
房间不错,有时很吵,泳池房间很冷,即使有加热的泳池房间也太冷了,无法游泳,温度设定为 45 度
我最终没有在那里住,并退还了我的钱。酒店列出了一个游泳池,但那里没有。前台的那个人真的很好,我不得不说。他退还了我的钱,因为我的孩子因为不能游泳而感到不高兴。
管理太差了。停车场里到处都是坏掉的汽车,漏油——孩子们整晚到处乱跑——蟑螂,住在酒店里的人。我被要求为我的合法服务动物支付费用。我不会向任何人推荐这个地方。
我们住的是两个房间。一个房间还好,另一个房间的床单很脏。太恶心了!我们睡在被子上,盖着其他毯子。
我喜欢房间的干净,但我不喜欢被安排在一个没有空调、没有电话的房间里。总有这样或那样的东西坏了、不能用或不可用。
空调坏了,停止工作了,除此之外一切都很好
酒店内外都非常简陋且嘈杂
前台服务很好。非常乐于助人。这是我在汽车旅馆见过的最脏的椅子
适合短暂过夜的地方。工作人员乐于助人,环境安静,早餐种类很少
粗鲁的