— They were kind enough to suggest nearby places to visit and even asked about our preferred floor.
✅ Breakfast — We especially loved the omelette!
Point for improvement:
—The room wasn’t as soundproof as other Sleep Inn locations we’ve stayed in. It wasn’t a major issue, but we could hear the TV and some sounds from neighboring rooms.
Overall:
— We enjoyed our stay and appreciated the warm hospitality.
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酒店回复: Dear Guests,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our accessible location, friendly front desk team, and especially our breakfast — the omelette is a guest favorite, and we're glad it stood out to you.We also appreciate your kind words about our staff’s hospitality and their efforts to make your stay more comfortable and personalized.Regarding your note about soundproofing, thank you for bringing it to our attention. While we're pleased it didn’t majorly impact your stay, your feedback is important and will be shared with our team as we continue to improve our guest experience.It was truly a pleasure having you with us, and we hope to welcome you back for another great stay in the future!Warm regards,Dustin GrubbFront DeskSleep Inn Boone University Area
5.0分
家庭亲子
Staff members were exceptional! Very helpful and so nice. One of the best stays we've had all summer.
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酒店回复: Dear guest, Thank you so much for your excellent review! Our staff greatly appreciate your kind words. We are delighted that you enjoyed your stay and we hope to see you again soon!Sincerely,Jazlyn PointerSleep Inn Boone University Area
3.0分
其他
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Good enough in a pinch
It has two positives, relatively close to campus and cheaper for the location. Otherwise, it's a somehow rundown not that old hotel. The beds are worn out. Parts of the facility are literally being patched together with painter's tape. The shower was weird, but that might have been due to our room being beside the elevator and weird shape. However, the rooms are clean. The Staff I interacted with are very friendly and helpful. It won't be a top choice in the future, but it will work in a pinch.
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酒店回复: Thank you for taking the time to leave a review and feedback. We truly appreciate listening to the experience of every guest. We are glad that you found the location convenient due to its proximity to Appalachian State University. We apologize that some of our property and facilities were not satisfactory for you. We are currently doing repairs and renovations to ensure that our property will meet and surpass guests' expectations in the future. We are thrilled that you found the staff friendly and helpful. We all try to ensure that guests feel welcomed and that they are our number one priority. We hope to welcome you back and provide you with a better experience of our property in the future. Thank you for choosing to stay with us!
5.0分
其他
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Clean hotel with friendly staff in convenient location for visits to App State. WiFi worked very well. Breakfast was delicious with good variety. The 24 hour coffee in the lobby with flavored creamers was a plus!
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酒店回复: Dear Guest, thank you for staying with us and thank you for the wonderful review! We're delighted to hear that our location was convenient for you. We're also very happy to hear that our breakfast was delicious, we'll be sure to share that with our staff. We thank you again for your review, and we hope to host you again in the future! Sincerely, Vivian Blossom, Sleep Inn University Area.
5.0分
情侣出游
Excellent breakfast and comfortable beds. Convenient to downtown Boone! Staff was very helpful and friendly!
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酒店回复: Thank you so much for taking the time to leave us a review! We appreciate your kind words and are thrilled to hear that you enjoyed the breakfast and beds! Hopefully, we will see you again during your next trip to downtown Boone! Sincerely, Graci at Sleep Inn Boone University Area.
5.0分
其他
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After an exhausting and emotional day dropping my daughter off at college for the first time, it was wonderful to have a hot shower and fall into a comfy bed. This is the second time I’ve stayed at this particular Sleep Inn, and I will definitely stay here again when I visit my daughter.
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酒店回复: Thank you so much for sharing your thoughtful review. We’re honored that you chose to stay with us during such a meaningful time, and we’re glad to know you felt comfortable and cared for after a long day. It means a lot to hear that this was your second visit and that you plan to return when visiting your daughter. We look forward to welcoming you back again in the future!
4.0分
其他
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Great stay on a budget
Very friendly and helpful staff. Property was clean. Only issue was parking was not ideal. Very small spaces and not enough parking for everyone.
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酒店回复: Dear Samantha,Thank you so much for your review! Our staff truly appreciate your kind words, We are glad that you enjoyed your stay and our clean rooms! We apologize for the parking situation as parking in the mountains can be a continuous challenge. We truly appreciate you choosing to stay with us and for your feedback. We hope to welcome you back again soon!
5.0分
其他
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Only negative was that I had to drive around the parking lot for 20 mins last night and never found a parking spot. Staff graciously let me park beneath the check in overhang but obviously not enough parking spots at the hotel for peak occupancy.
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酒店回复: Dear Reid, Thank you so much for your 10/10 review! We truly appreciate you choosing to stay with us and for the feedback. We apologize for the parking situation as parking in the mountains can be a continuous challenge. We hope to welcome you back again soon!
员工非常友善，早餐很好，房间干净又大。
我们到的时候房间没有毛巾。客房服务人员上来补了毛巾。房间里有一块地方，闻起来像是被狗弄过一样。洗澡时，浴缸里会发出噼啪声。最后一天晚上，我终于提早离开了。实在受不了再忍受那种味道了。房间里还有人（孩子）跑来跑去的噪音。希望其他人没有遇到这种情况。
H.Griffin
✅ Good and accessible location
✅ Friendly and accommodating front desk staff
— They were kind enough to suggest nearby places to visit and even asked about our preferred floor.
✅ Breakfast — We especially loved the omelette!
Point for improvement:
—The room wasn’t as soundproof as other Sleep Inn locations we’ve stayed in. It wasn’t a major issue, but we could hear the TV and some sounds from neighboring rooms.
Overall:
— We enjoyed our stay and appreciated the warm hospitality.
Staff members were exceptional! Very helpful and so nice. One of the best stays we've had all summer.
Good enough in a pinch
It has two positives, relatively close to campus and cheaper for the location. Otherwise, it's a somehow rundown not that old hotel. The beds are worn out. Parts of the facility are literally being patched together with painter's tape. The shower was weird, but that might have been due to our room being beside the elevator and weird shape. However, the rooms are clean. The Staff I interacted with are very friendly and helpful. It won't be a top choice in the future, but it will work in a pinch.
Clean hotel with friendly staff in convenient location for visits to App State. WiFi worked very well. Breakfast was delicious with good variety. The 24 hour coffee in the lobby with flavored creamers was a plus!
Excellent breakfast and comfortable beds. Convenient to downtown Boone! Staff was very helpful and friendly!
After an exhausting and emotional day dropping my daughter off at college for the first time, it was wonderful to have a hot shower and fall into a comfy bed. This is the second time I’ve stayed at this particular Sleep Inn, and I will definitely stay here again when I visit my daughter.
Great stay on a budget
Very friendly and helpful staff. Property was clean. Only issue was parking was not ideal. Very small spaces and not enough parking for everyone.
Only negative was that I had to drive around the parking lot for 20 mins last night and never found a parking spot. Staff graciously let me park beneath the check in overhang but obviously not enough parking spots at the hotel for peak occupancy.