酒店回复: Dear Guest,Thank you for sharing your experience. It’s disappointing to hear that the cleanliness and maintenance didn’t meet expectations—especially when you've had positive stays at other Quality Inns. Your detailed feedback helps highlight areas that clearly need improvement, particularly housekeeping standards and amenities.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方：Google
住宿还行。还不错，但服务到位。房间里发现了一些虫子。墙上有点脏，还有污渍。床很舒服
2.0分
其他
原文
翻译提供方：Google
浴缸排水系统很脏，到处都是头发
噪音大，灰尘多
这个房间怎么租？
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酒店回复: Dear woong,We're truly sorry to hear about the cleanliness issues and disturbances you encountered during your stay. This is not the standard we aim to uphold, and your concerns regarding the bathroom, noise, and dust have been shared with our housekeeping and maintenance teams for immediate review. We understand your frustration and appreciate you bringing this to our attention. Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
房间里的一些家具非常陈旧。浴室给我的感觉不太干净。
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酒店回复: Dear Jorge,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Dear Guest,Thanks for your feedback! If there’s anything we can do to make your next stay better, just let us know.Sincerely, Hotel Manager
4.0分
其他
The staff was courteous, but had some problems checking us in and out due to being unfamiliar with the hotel chain's software.
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酒店回复: Dear Michael,Thank you for sharing your experience. We are pleased to hear that our staff was courteous and worked to assist you during your stay. We have noted your comments regarding the check in and check out process and will review this with our team to ensure smoother handling as they become more familiar with the system. Your feedback is appreciated, and we remain committed to providing a comfortable and reliable stay for future visits.Sincerely, Hotel Manager
3.0分
其他
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Hotel was reasonably priced. I secured a room that was pet friendly. $25 bucks seemed like a lot for a room with cigarette burns in the bedspread. Tumcumcari is a food dessert and I woukd drive further to find a place next time.
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酒店回复: Dear Guest,We are glad to know you appreciated the reasonable pricing and the convenience of securing a pet friendly room. We regret the inconvenience caused and have noted your concerns regarding the condition of the bedspread and your thoughts about the surrounding area. These points will be reviewed with the appropriate teams to ensure improvements. Your feedback is valuable, and we aim to provide a more comfortable and satisfying stay in the future.Sincerely, Hotel Manager
2.0分
商务出差
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No QUALITY at this Quality Inn. Shower had used soap/shampoo. Maintenance and upkeep of entire facility substandard. Breakfast limited and cold. Grounds with weeds and dead grass. Was charged on two credit cards.
Very poor English. Poor diction.
Definitely NOT WORTH the $$$ spent.
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酒店回复: Dear Robert,We regret the inconvenience caused during your stay. Your feedback regarding cleanliness, maintenance, breakfast quality, and billing has been shared with our management team for immediate review. We are reinforcing staff training and addressing upkeep throughout the property to ensure a more pleasant and organized experience for guests. Your comments are valuable in helping us improve and maintain the quality and service expected from our brand.Sincerely, Hotel Manager
5.0分
其他
I liked the large size of the room, convenient bathroom facilities, refrigerator, microwave, and a king size bed.
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酒店回复: Dear Wally,Thank you for sharing your feedback. We are delighted to know that you enjoyed the spacious room, convenient bathroom facilities, and appreciated the added comfort of the refrigerator, microwave, and king-size bed. Our team is pleased that these amenities made your stay more enjoyable, and we look forward to welcoming you again soon.Sincerely, Hotel Manager
很好
对清洁度不满意。这对我来说很重要。你看得出来房间没有打扫干净，拖地机也没有好好擦，角落里还有污垢。水槽里有一些之前客人留下的毛发，而且没有好好清洁。毯子闻起来有股泥土味，好像已经放了很久了。我以前住过其他优质旅馆，感觉很棒，所以才预订了这家。我们住过的这家，就因为清洁度问题，不会推荐，也不会再住。而且泳池甚至都没开放。
住宿还行。还不错，但服务到位。房间里发现了一些虫子。墙上有点脏，还有污渍。床很舒服
浴缸排水系统很脏，到处都是头发
噪音大，灰尘多
这个房间怎么租？
房间里的一些家具非常陈旧。浴室给我的感觉不太干净。
美好的
The staff was courteous, but had some problems checking us in and out due to being unfamiliar with the hotel chain's software.
Hotel was reasonably priced. I secured a room that was pet friendly. $25 bucks seemed like a lot for a room with cigarette burns in the bedspread. Tumcumcari is a food dessert and I woukd drive further to find a place next time.
No QUALITY at this Quality Inn. Shower had used soap/shampoo. Maintenance and upkeep of entire facility substandard. Breakfast limited and cold. Grounds with weeds and dead grass. Was charged on two credit cards.
Very poor English. Poor diction.
Definitely NOT WORTH the $$$ spent.
I liked the large size of the room, convenient bathroom facilities, refrigerator, microwave, and a king size bed.