酒店回复: Thank you so much for your thoughtful review! We’re delighted to hear that you found the apartment clean, spacious, and comfortable, and that you felt safe during your stay. It’s great to know that the parking availability and our team’s service met your expectations.We also appreciate your feedback regarding the clothes hanging space being in the shower room. We understand how that could be less than ideal, and we will certainly take that into consideration as we explore ways to improve the layout for our future guests.We’re so glad to hear that you’re planning a return visit, and we look forward to welcoming you back!
酒店回复: Dear Mehrbanou,Thank you for sharing your feedback, and I sincerely apologize for the disappointing experience you had during your stay. I understand how frustrating it is when expectations aren’t met, especially regarding your accommodation and the amenities.I’m sorry to hear that the restaurant was closed and that the room didn’t match what you booked. However, the website states that our restaurant is closed so guests are aware of this before arrival. Also, there is a restaurant located within 5 mins walk of the property which is recommended to all guests .We strive to provide accurate descriptions, and I regret that we fell short in your case. We appreciate your feedback, as it helps us improve.
酒店回复: Dear Gurveer,Thank you so much for your kind words! We're absolutely delighted to hear that you had a fantastic experience with our customer service and enjoyed the breathtaking ocean views. It means the world to us that you consider our property a "hidden gem" – that's truly the highest compliment!We can't wait to welcome you back to continue providing you with the beautiful and memorable experience you deserve.
酒店回复: Dear Wendy ,Thank you for choosing Ocean Spray Apartments, we are sorry to hear that we did not meet your expectations.Please note, we have all the amenities we offer listed under amenities and that list does not include the ones you have mentioned. However, irons and hair dryers can be requested at the front desk. There are places in close proximity to dine.Our cafe offers breakfast daily from 7:30am to 10:30am and there are two dining options with in 5 minutes' walk of the property for lunch and dinner. There is Buffy's Bar(Xpress bites ) and the Blue Bar & Restaurant.Guest satisfaction is very important to us, and we are available at the front desk to assist with all guests' queries.
性价比高 不错
这家酒店唯一值得称道的就是景色，除此之外简直一无是处。插座坏了，离商店什么的都很远。里里外外都非常老旧，房间也很脏。电器设备都特别旧而且不干净。我们在一天之内看到了两只蟑螂，还有床虱。本来计划住8天，结果第二天就直接退房了。床单又脏又有污渍，马桶也很糟糕。不要相信那些照片，我觉得它们都是AI生成的。价格还算可以，但真的不如多花点钱住个设施更好的酒店。给两颗星完全是因为景色和海浪声救了它，不然我只会给一颗星。另外，酒店还拒绝退还我们没住的几晚的费用。
就在大海旁边，位置绝佳。其他基础设施就很一般了
房间很干净。设施还可以，但他们甚至不能提供一次性茶包或咖啡包。没有餐饮设施。甚至没有饮水机或饮料机。等候区有空间，但没有舒适的椅子或沙发供提前入住的客人舒适地坐着放松。等候区的卫生间很脏。
这个地方需要做很多改进。
它确实有一个美丽的海滨，这就是我预订那里住宿的原因。网站上有餐厅的照片，但它仍然无法运行。网站应该立即更新，这样就不会有其他客户写我写的东西了。
地理位置非常好，应该好好利用来吸引顾客。
公寓很简朴，但很舒适。干净宽敞。
房东非常热情好客。
停车位随时可用。
我觉得这个地方和周边地区很安全。
我不喜欢挂衣服的地方在淋浴间里。
总的来说，我一定会再来的。
天哪，太糟糕了。餐厅离你很近。你离得远，周围没有餐厅。房间不是你在网上预订的。他们花了两间房才给我收取海滨费用。真见鬼。我别无选择。花园，但我付了海滨物业的钱，它的味道很难闻。还有母鸡。就像我在农场一样。没有海滩可以游泳。老实说，我想要。我的钱回来。这是我的假期。玩得开心。不要生病。他们应该把它关掉。我真的很生气如果你想去。农场。不吃欢迎
客户服务很棒，酒店本身非常漂亮，可以欣赏到绝对令人叹为观止的海景。“隐藏的宝石”这个词非常适合这家酒店！！！
工作人员非常乐于助人，回答了我提出的所有问题，让我在 Ocean Apartments 的住宿感到非常轻松。
酒店绝对不值这个价钱。没有便利设施，没有毛巾、熨斗、吹风机，没有电话可以联系前台（如果需要）。大楼很乱，有蟑螂。附近没有食物或用餐的地方。
我花了几个小时打扫房间，但房间没有达到标准，床单也没有气味