酒店回复: Thank you for taking the time to complete our review.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
1.0分
朋友出游
原文
翻译提供方：Google
房间很脏，房间和走廊的地毯很恶心
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酒店回复: Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1.0分
家庭亲子
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The pictures were deceiving. When we pulled into the parking lot there were only 4 cars so I knew something was up. The front area was fine but the majority of the lights were turned off. The front desk attendant was nice, no complaints there. The room was just gross. Carpets, furniture, bathroom. Lights flickering in the hallway like the shining. A smell of tobacco smoke and some spice. Instead of swimming we opted to drive quite a bit to go to the mall and walk around.
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酒店回复: Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future
2.0分
其他
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Everything needed deep cleaned, smelled weird walking in. scary if you're a girl staying alone heard a bunch of weird noises, When I was leavening I striped my own bed because I’ve cleaned hotels and I found a bed bug. Very limited breakfast. The tub was nice tho and it was easy getting into the room
2.0分
其他
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Had to wipe the sink and had log hairs in the tub, was not that comfortabl about thing i had to to i endedup leaving around 9:30pm on the 19th was not satisfied for the amount the room costed me.
2.0分
其他
The first room I entered smelled like feet. The floors and the elevator was dirty. The windows need cleaned. The air conditioner was loud.
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酒店回复: Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hearabout the multiple issues that you experienced. I have shared your comments with mymaintenance team for immediate attention. I hope in the future, you will choose to stay with us,as we do make necessary improvements where needed.
1.0分
其他
AWFUL … dirty, old and front desk personnel was not nice nor helpful. I have included pictures that represent the condition of this location.
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酒店回复: Thank you for choosing to stay with us, and taking the time to review our hotel. First off, I wantto apologize for the service you were provided, which is not at all acceptable. I will be speakingwith my front desk staff regarding your comments so thiswill be avoided in the future. I hope you choose to stay with us next time , so you can see we have made improvements as needed.
3.0分
其他
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The hotel is okay it could use some updating, not all the front desk staff are very friendly and their new policy requires $100 deposit which was more than I paid for the room for the night and I still haven't received it back yet
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酒店回复: Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon
5.0分
其他
The staff was very friendly and helpful. Quiet and peaceful inside and outside hotel. Felt very safe.
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酒店回复: I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards
很棒的酒店，离市中心很近。住的是带按摩浴缸的套房，非常喜欢！
非常合适，但他们应该清洁地毯，因为它们很旧并且有很多气味和灰尘。我有过敏症。他们从来没有整理我的房间或更换我的毛巾或给我更多的肥皂。
非常合适，但他们应该清洁地毯，因为它们很旧并且有很多气味和灰尘。我有过敏症。他们从来没有整理我的房间或更换我的毛巾或给我更多的肥皂
房间很脏，房间和走廊的地毯很恶心
The pictures were deceiving. When we pulled into the parking lot there were only 4 cars so I knew something was up. The front area was fine but the majority of the lights were turned off. The front desk attendant was nice, no complaints there. The room was just gross. Carpets, furniture, bathroom. Lights flickering in the hallway like the shining. A smell of tobacco smoke and some spice. Instead of swimming we opted to drive quite a bit to go to the mall and walk around.
Everything needed deep cleaned, smelled weird walking in. scary if you're a girl staying alone heard a bunch of weird noises, When I was leavening I striped my own bed because I’ve cleaned hotels and I found a bed bug. Very limited breakfast. The tub was nice tho and it was easy getting into the room
Had to wipe the sink and had log hairs in the tub, was not that comfortabl about thing i had to to i endedup leaving around 9:30pm on the 19th was not satisfied for the amount the room costed me.
The first room I entered smelled like feet. The floors and the elevator was dirty. The windows need cleaned. The air conditioner was loud.
AWFUL … dirty, old and front desk personnel was not nice nor helpful. I have included pictures that represent the condition of this location.
The hotel is okay it could use some updating, not all the front desk staff are very friendly and their new policy requires $100 deposit which was more than I paid for the room for the night and I still haven't received it back yet
The staff was very friendly and helpful. Quiet and peaceful inside and outside hotel. Felt very safe.