酒店回复: Thank you for taking the time to complete our review.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
1.0分
朋友出游
原文
翻译提供方：Google
房间很脏，房间和走廊的地毯很恶心
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酒店回复: Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1.0分
其他
AWFUL … dirty, old and front desk personnel was not nice nor helpful. I have included pictures that represent the condition of this location.
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酒店回复: Thank you for choosing to stay with us, and taking the time to review our hotel. First off, I wantto apologize for the service you were provided, which is not at all acceptable. I will be speakingwith my front desk staff regarding your comments so thiswill be avoided in the future. I hope you choose to stay with us next time , so you can see we have made improvements as needed.
3.0分
其他
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The hotel is okay it could use some updating, not all the front desk staff are very friendly and their new policy requires $100 deposit which was more than I paid for the room for the night and I still haven't received it back yet
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酒店回复: Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon
5.0分
其他
The staff was very friendly and helpful. Quiet and peaceful inside and outside hotel. Felt very safe.
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酒店回复: I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards
2.0分
其他
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Jetted tub
Weird smell in room had to get candles and spray. Couches and floors covered and stains. Bathroom was dirty. Jetted tub had to be turned on with a toothbrush, after it ran black mold rested at the top of the water and bubbles. Bed was uncomfortable.
2.0分
其他
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The Hotel was fine but the air conditioning unit hadn't been cleaned, probably ever. White mold started growing on the mirror. My sinuses were clogged after the first night so I had to turn it off while I slept. I put a bottle of milk in the refrigerator and when I pulled it out, it smelled of chemicals. They wipe the inside of the mini fridge with chemical wipes and let it sit. There's no thought process going into the cleaning of these units.
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酒店回复: Thank you for the opportunity to respond to your concerns. We are very sorry to hear that yourstay at the hotel was not up to par. We will share your review with our room attendant staff toensure improvements are made. We very much appreciate your business and thank you forstaying with us
1.0分
其他
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We were given a key to a room that was already occupied and walked while they were undesent and naked.
Complained or surprised we didn't get jumped or attacked after walking in to their room.
The only solutions was to give us anpther room
Handicap and no shower other than a hose or shower head to hold.
Tv also had to be fixed during our stay l
Management didn't reimburse and apologize.
Don't go to this place.
No staff for room cleaning was the excuses.
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酒店回复: Thank you for choosing to stay with us, and taking the time to review our hotel. First off, I want to apologize for the service you were provided, which is not at all acceptable. I will be speaking with my front desk staff attendants regarding your comments so this will be avoided in the future. I hope you choose to stay with us next time
3.0分
家庭亲子
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The price was decent but I would’ve paid more for a cleaner room, unfortunately found 3 live bugs, one in the jacuzzi tub and 2 in fridge/near fridge. The jacuzzi tub was nice but dirty. Rooms need updated, moldy in bathroom ceiling, older curtains and carpet I believe, seemed older and didn’t feel that clean.
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酒店回复: Thank you for choosing to stay with us at Sleep Inn & Suites Oregon - Toledo. We are happy to hear that you enjoyed your stay with us. I think next time different room type would better suit your needs. We hope to see you back real soon
很棒的酒店，离市中心很近。住的是带按摩浴缸的套房，非常喜欢！
非常合适，但他们应该清洁地毯，因为它们很旧并且有很多气味和灰尘。我有过敏症。他们从来没有整理我的房间或更换我的毛巾或给我更多的肥皂。
非常合适，但他们应该清洁地毯，因为它们很旧并且有很多气味和灰尘。我有过敏症。他们从来没有整理我的房间或更换我的毛巾或给我更多的肥皂
房间很脏，房间和走廊的地毯很恶心
AWFUL … dirty, old and front desk personnel was not nice nor helpful. I have included pictures that represent the condition of this location.
The hotel is okay it could use some updating, not all the front desk staff are very friendly and their new policy requires $100 deposit which was more than I paid for the room for the night and I still haven't received it back yet
The staff was very friendly and helpful. Quiet and peaceful inside and outside hotel. Felt very safe.
Jetted tub
Weird smell in room had to get candles and spray. Couches and floors covered and stains. Bathroom was dirty. Jetted tub had to be turned on with a toothbrush, after it ran black mold rested at the top of the water and bubbles. Bed was uncomfortable.
The Hotel was fine but the air conditioning unit hadn't been cleaned, probably ever. White mold started growing on the mirror. My sinuses were clogged after the first night so I had to turn it off while I slept. I put a bottle of milk in the refrigerator and when I pulled it out, it smelled of chemicals. They wipe the inside of the mini fridge with chemical wipes and let it sit. There's no thought process going into the cleaning of these units.
We were given a key to a room that was already occupied and walked while they were undesent and naked.
Complained or surprised we didn't get jumped or attacked after walking in to their room.
The only solutions was to give us anpther room
Handicap and no shower other than a hose or shower head to hold.
Tv also had to be fixed during our stay l
Management didn't reimburse and apologize.
Don't go to this place.
No staff for room cleaning was the excuses.
The price was decent but I would’ve paid more for a cleaner room, unfortunately found 3 live bugs, one in the jacuzzi tub and 2 in fridge/near fridge. The jacuzzi tub was nice but dirty. Rooms need updated, moldy in bathroom ceiling, older curtains and carpet I believe, seemed older and didn’t feel that clean.