The location of the hotel looked a little suspect upon arrival, but inside it's clean, quiet and up to date. It came with a free breakfast (waffles, sausage, eggs, cereal, yogurt, juice, etc.). The location is conveniently located to explore the Black Hills area (easy access to Sturgis (5 minutes to downtown), the interstate highway, to Deadwood (15-20 minutes), and about 35 minutes from Rapid City which leads to Rushmore, Crazy Horse and the Badlands National Park.
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酒店回复: Dear Lisa,Thank you so much for taking the time to share your experience at Days Inn by Wyndham Sturgis. We’re thrilled to hear that you found our hotel clean, quiet, and up to date. We're also glad you enjoyed our complimentary breakfast—there's nothing like a hearty meal to start your day of exploring the beautiful Black Hills! Our location is indeed perfect for visiting iconic sites, and we appreciate you highlighting that convenience.We hope to welcome you back on your next trip to the area!Safe travels, Days Inn by Wyndham Sturgis
1.0分
家庭亲子
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There is no elevator at this hotel and the only room they could put us in was on the 2nd floor. I was there with my elderly father and he had a lot of issues getting up and down the stairs. Having to carry our bags up and down stairs really ******. When we were getting ready to check out in the morning, around 8am, I got my Dad and our bags out to car, I went back to do one last walk thru the room & use bathroom again before getting on the road, and it had already been cleaned. The hotel staff were foreigners who barely spoke English, they had been cleaning other rooms as I was carrying out our bags. When I asked why room had been cleaned when I had not checked out and we were not done with room, they kept repeating “it okay, no problem” Overall it was a very bad experience, would never stay there again.
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酒店回复: Dear Fred,Thank you for your feedback. I'm truly sorry to hear about the challenges you faced during your stay. I understand how difficult it can be without an elevator, especially for elderly guests, and appreciate you bringing this to our attention.I also apologize for the early room cleaning and the communication issues with our staff. We aim to respect our guests' needs, and I will address this with the team to prevent similar occurrences in the future.Your experience is important to us, and I hope you will consider staying with us again. If you do, please reach out to me directly so I can ensure you have a more enjoyable visit.Thank you, and safe travels!Best, Days Inn by Wyndham Sturgis, SD
5.0分
其他
We had an excellent stay all the way around. We found the breakfast in the morning to be enjoyable. We look forward to staying here again
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酒店回复: Dear John,Thank you for your review! We are happy to hear that you had a great stay at Days Inn by Wyndham Sturgis. It’s wonderful that you enjoyed our breakfast, which includes fresh pastries, scrambled eggs, and cereals.Your feedback motivates our team to keep providing excellent service. We look forward to having you back for another stay in Sturgis!Safe travels,Manager, Days Inn by Wyndham Sturgis
4.0分
其他
Navy reunion
Clean rooms with some remodel needed,ceiling needs patch work. Quite rooms ,AC worked great. Breakfast was good.
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酒店回复: Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had a great stay with us at Days Inn by Wyndham Sturgis. Our team works hard to ensure that every guest feels comfortable and valued, so it’s wonderful to know that you appreciated our efforts. We’re glad you enjoyed the amenities and found our location convenient. Your feedback means a lot to us, and we hope to welcome you back on your next visit to Sturgis! Safe travels! Best regards, Days Inn by Wyndham Sturgis
5.0分
家庭亲子
Nice location for the attractions in the Black Hills. Room was good size and quiet.
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酒店回复: Dear Elizabeth,Thank you for sharing your wonderful experience at Days Inn by Wyndham Sturgis! We're delighted to hear that our prime location allowed you to easily explore the stunning attractions of the Black Hills. It’s fantastic that you found your room to be spacious and peaceful — we strive to provide our guests with a comfortable retreat after a day of adventure.We can’t wait to welcome you back on your next visit to the area. Your perfect getaway awaits!Warm regards, Days Inn by Wyndham Sturgis
4.0分
朋友出游
Nice NEEDS A NEW TOILET
#1 A WATER GUSLER AND OLD STYLE you need a Comfort height Toilet
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay at our hotel. We appreciate your suggestion regarding the toilet height and will be sure to pass it along to our management team for consideration. Your comfort is important to us, and we are always looking for ways to improve our facilities.If you have any more suggestions or concerns, please feel free to reach out directly. We hope to welcome you back to Days Inn Sturgis on your next visit!Best regards, Days Inn by Wyndham Sturgis SD
3.0分
其他
Clean room but could use a little updating. It was safe and comfortable at a good price.
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酒店回复: Dear Keri,Thank you for taking the time to share your feedback about your recent stay with us. We’re glad to hear you found your room clean, safe, and comfortable, and we appreciate your comments regarding the need for updates.We’re excited to inform you that a full renovation of our property is scheduled for December. We are committed to enhancing our facilities and ensuring a great experience for our guests. We hope to welcome you back in the future to experience all the improvements firsthand.Thank you again for your feedback, and safe travels!Best regards, Days Inn by Wyndham Sturgis, SD
5.0分
其他
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Absolutely Amazing!
Room is very clean and updated. Beds are comfortable and offered a good night sleep. Air and heat worked perfect. Breakfast is your basic with options. Staff was super friendly and helpful. I’m always skeptical about reservations at Days Inn because I’ve had some bad experiences well traveling. Highly recommend Sturgies SD Days Inn!!! ❤️
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酒店回复: Dear Audrey,Thank you so much for your wonderful review! We’re thrilled to hear you had an amazing stay with us at the Days Inn by Wyndham Sturgis. It’s great to know that you found your room clean and comfortable, and that our staff made a positive impression on you.We're also glad you enjoyed the breakfast options we offer. Your kind words and recommendation mean the world to us, especially as we strive to provide a welcoming experience for all our guests. We truly appreciate your feedback and hope to welcome you back on your next visit to Sturgis!Safe travels,Days Inn by Wyndham Sturgis SD
3.0分
情侣出游
Staff was very nice. Bathroom was dirty around the tub and floor. You could see urine on the back of the toilet.
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酒店回复: Dear James,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be nice, as we strive to provide excellent service to all our guests.However, I sincerely apologize for the cleanliness issues you experienced in your bathroom. This is not the standard we aim to uphold, and I will be addressing your concerns with our housekeeping team to ensure that our facilities meet the highest standards moving forward.We appreciate your input and hope to have the opportunity to improve your experience during a future visit.Best regards,Days Inn by Wyndham Sturgis, SD
3.0分
其他
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Smoky
Front desk staff was great, but hotel room absolutely reeked of cigarette smoke. Maybe that’s to be expected with this level of hotel and location. Bed was very comfortable. Breakfast was marginal.
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酒店回复: Dear Jeremy, Thank you for taking the time to share your feedback about your recent stay at Days Inn by Wyndham Sturgis. We're glad to hear that you found your room nice. We sincerely apologize for the smoke odor you experienced. Please know that we take such concerns seriously and are working diligently to address this issue in order to enhance our guests' comfort. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Days Inn by Wyndham Sturgis
The location of the hotel looked a little suspect upon arrival, but inside it's clean, quiet and up to date. It came with a free breakfast (waffles, sausage, eggs, cereal, yogurt, juice, etc.). The location is conveniently located to explore the Black Hills area (easy access to Sturgis (5 minutes to downtown), the interstate highway, to Deadwood (15-20 minutes), and about 35 minutes from Rapid City which leads to Rushmore, Crazy Horse and the Badlands National Park.
There is no elevator at this hotel and the only room they could put us in was on the 2nd floor. I was there with my elderly father and he had a lot of issues getting up and down the stairs. Having to carry our bags up and down stairs really ******. When we were getting ready to check out in the morning, around 8am, I got my Dad and our bags out to car, I went back to do one last walk thru the room & use bathroom again before getting on the road, and it had already been cleaned. The hotel staff were foreigners who barely spoke English, they had been cleaning other rooms as I was carrying out our bags. When I asked why room had been cleaned when I had not checked out and we were not done with room, they kept repeating “it okay, no problem” Overall it was a very bad experience, would never stay there again.
We had an excellent stay all the way around. We found the breakfast in the morning to be enjoyable. We look forward to staying here again
Navy reunion
Clean rooms with some remodel needed,ceiling needs patch work. Quite rooms ,AC worked great. Breakfast was good.
Nice location for the attractions in the Black Hills. Room was good size and quiet.
Nice NEEDS A NEW TOILET
#1 A WATER GUSLER AND OLD STYLE you need a Comfort height Toilet
Clean room but could use a little updating. It was safe and comfortable at a good price.
Absolutely Amazing!
Room is very clean and updated. Beds are comfortable and offered a good night sleep. Air and heat worked perfect. Breakfast is your basic with options. Staff was super friendly and helpful. I’m always skeptical about reservations at Days Inn because I’ve had some bad experiences well traveling. Highly recommend Sturgies SD Days Inn!!! ❤️
Staff was very nice. Bathroom was dirty around the tub and floor. You could see urine on the back of the toilet.
Smoky
Front desk staff was great, but hotel room absolutely reeked of cigarette smoke. Maybe that’s to be expected with this level of hotel and location. Bed was very comfortable. Breakfast was marginal.