酒店回复: Hello Andr,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Our team will address the issues raised to enhance our guests' experience. We aim to provide a comfortable and pleasant environment for all our guests moving forward.
2.0分
商务出差
原文
翻译提供方：Google
房间里的电话不能用，也没有吹风机，清洁人员来之前他们说不能拿。
展开
酒店回复: Hello Debra, We apologize for any inconvenience you experienced during your stay. Our team is constantly working to address maintenance issues promptly and efficiently. Please feel free to contact our management team directly to discuss your concerns further.
5.0分
其他
原文
翻译提供方：Google
我们在这里住过，因为儿子要去看棒球比赛。强烈推荐。距离棒球场仅 5 英里。
展开
酒店回复: Hello Leann,We are thrilled to hear that our hotel's convenient location enhanced your stay for your son's baseball game. Your recommendation is greatly appreciated, and we hope to welcome you back again in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
我喜欢一切💪💪🌟🌟🌟🌟🌟
展开
酒店回复: Hello Yolanda,We are delighted to hear that you had a wonderful stay with us! We strive to provide top-notch service to all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
3.0分
其他
展开
Room was clean and nice. Bed very comfortable. However, the walls are not well sound insulated between rooms. The person in the room next to us had a bad cough and coughed and talked all night so I didn’t get much sleep.
展开
酒店回复: Hello Janice,Thank you for sharing your feedback regarding your stay. We're glad to hear you enjoyed the cleanliness and comfort of your room. We understand that noise levels can impact your experience, and we appreciate your insight on this matter. Your comments will help us as we continuously work to improve our guest experience in the future. We hope you consider staying with us again.
5.0分
其他
Room was very clean. Staff were friendly. Even got me a cheaper price than originally booked for.
展开
酒店回复: Hello Delsie,Thank you for sharing your positive feedback about your stay. We're thrilled to hear that you found your room clean and our staff friendly. It's great that you were able to benefit from a better price as well. We appreciate your comments and hope to welcome you back on your next visit to enjoy another pleasant stay.
3.0分
其他
Ok for last minute need
Ice machine did not work and no way to get water at breakfast or anywhere in lobby.
展开
酒店回复: Hello Sara,Thank you for your feedback regarding the ice machine and water accessibility during your stay. We appreciate you bringing these matters to our attention, as guest comfort is our priority. Your comments will be shared with the team for future improvements to ensure a more enjoyable experience for all guests. We hope you consider staying with us again in the future.
2.0分
情侣出游
展开
The bathroom toilet leaked and was not that clean. None of the ice makers worked. We had an emergency back at home and needed to leave a day early and manager would not work with us to credit back the night.
展开
酒店回复: Hello Jan,Thank you for your feedback regarding your recent stay. We appreciate your comments about the condition of the bathroom and the ice makers, as they help us enhance our services. We understand how important flexibility is during unexpected situations, and your concerns about management will be noted for future reference. We hope that your next travel experience will be more satisfactory.
不好哎！！！
非常感谢 Nate 和 Ray 的善意和对最后一刻变更的理解以及愿意与我们合作……谢谢
厕所门坏了。
走廊地毯很脏。
非常简约的午餐
房间里的电话不能用，也没有吹风机，清洁人员来之前他们说不能拿。
我们在这里住过，因为儿子要去看棒球比赛。强烈推荐。距离棒球场仅 5 英里。
我喜欢一切💪💪🌟🌟🌟🌟🌟
Room was clean and nice. Bed very comfortable. However, the walls are not well sound insulated between rooms. The person in the room next to us had a bad cough and coughed and talked all night so I didn’t get much sleep.
Room was very clean. Staff were friendly. Even got me a cheaper price than originally booked for.
Ok for last minute need
Ice machine did not work and no way to get water at breakfast or anywhere in lobby.
The bathroom toilet leaked and was not that clean. None of the ice makers worked. We had an emergency back at home and needed to leave a day early and manager would not work with us to credit back the night.