酒店回复: Hello Andr,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Our team will address the issues raised to enhance our guests' experience. We aim to provide a comfortable and pleasant environment for all our guests moving forward.
2.0分
商务出差
原文
翻译提供方:Google
房间里的电话不能用,也没有吹风机,清洁人员来之前他们说不能拿。
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酒店回复: Hello Debra, We apologize for any inconvenience you experienced during your stay. Our team is constantly working to address maintenance issues promptly and efficiently. Please feel free to contact our management team directly to discuss your concerns further.
5.0分
其他
原文
翻译提供方:Google
我们在这里住过,因为儿子要去看棒球比赛。强烈推荐。距离棒球场仅 5 英里。
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酒店回复: Hello Leann,We are thrilled to hear that our hotel's convenient location enhanced your stay for your son's baseball game. Your recommendation is greatly appreciated, and we hope to welcome you back again in the future.
5.0分
家庭亲子
原文
翻译提供方:Google
我喜欢一切💪💪🌟🌟🌟🌟🌟
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酒店回复: Hello Yolanda,We are delighted to hear that you had a wonderful stay with us! We strive to provide top-notch service to all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
2.0分
情侣出游
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The bathroom toilet leaked and was not that clean. None of the ice makers worked. We had an emergency back at home and needed to leave a day early and manager would not work with us to credit back the night.
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酒店回复: Hello Jan,Thank you for your feedback regarding your recent stay. We appreciate your comments about the condition of the bathroom and the ice makers, as they help us enhance our services. We understand how important flexibility is during unexpected situations, and your concerns about management will be noted for future reference. We hope that your next travel experience will be more satisfactory.
5.0分
其他
We were able to check in earlier than we believed we were going to be able to. Everyone was very nice and friendly.
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酒店回复: Hello Stacey,Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed an early check-in and found our staff to be friendly. Your feedback motivates our team to continue providing exceptional service for all our guests. We hope to welcome you back in the future!
3.0分
其他
Even though I would not walk barefoot, the floors could have been cleaner. They forget to clean out the fridge and remove items from the previous guests.
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酒店回复: Hello Chrissy,Thank you for sharing your feedback regarding the cleanliness of the floors and the fridge. It's always our intention to maintain high standards for our guests. Your comments will be shared with our housekeeping team for review and improvement. We appreciate you bringing this to our attention, and we hope your next stay will exceed your expectations.
5.0分
家庭亲子
very clean and in a good area. the price for the night was reasonable...
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酒店回复: Hello Edward,Thank you for your feedback! We're glad to hear you enjoyed our cleanliness and location. Your comments on pricing are also appreciated as we strive to offer great value to our guests. We hope you consider staying with us again in the future to experience more of what we have to offer.
不好哎!!!
非常感谢 Nate 和 Ray 的善意和对最后一刻变更的理解以及愿意与我们合作……谢谢
厕所门坏了。
走廊地毯很脏。
非常简约的午餐
房间里的电话不能用,也没有吹风机,清洁人员来之前他们说不能拿。
我们在这里住过,因为儿子要去看棒球比赛。强烈推荐。距离棒球场仅 5 英里。
我喜欢一切💪💪🌟🌟🌟🌟🌟
The bathroom toilet leaked and was not that clean. None of the ice makers worked. We had an emergency back at home and needed to leave a day early and manager would not work with us to credit back the night.
We were able to check in earlier than we believed we were going to be able to. Everyone was very nice and friendly.
Even though I would not walk barefoot, the floors could have been cleaner. They forget to clean out the fridge and remove items from the previous guests.
very clean and in a good area. the price for the night was reasonable...