酒店回复: Hello Ana,We value your feedback and regret to hear that your stay may not have met your expectations. Should you wish to discuss your experience further, please feel free to reach out to our management. We appreciate the opportunity to address any concerns you may have.
4.0分
其他
The price was right and the room was clean. There were empty beer bottles next to the parking area in the back.
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酒店回复: Hello Sammie,Thank you for sharing your feedback about your recent stay. We’re pleased to hear that you found the room clean and the price suitable. Your comments regarding the litter in the parking area have been noted, and we appreciate you bringing this to our attention. We strive to maintain a clean and pleasant environment for all guests, and we’ll ensure our team is aware of the situation. Your insights contribute to our ongoing improvement efforts, and we hope to welcome you back in the future for a more enjoyable experience.
1.0分
情侣出游
This was the worst hotel we have ever stayed in. It was disgustingly dirty and horrible. Do not stay here. You will be disappointed. Stay anywhere else.
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酒店回复: Hello Kenneth, Thank you for sharing your feedback. We take cleanliness and guest satisfaction seriously, and we will review your comments with our team to ensure we maintain our standards. We appreciate your insights and hope you find accommodations more suited to your expectations on your future travels. Your experience is important to us, and we wish you the best in your future stays.
3.0分
其他
Stairway carpets were dirty. Side door that said it should be locked at all times was not
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酒店回复: Hello Mary Sue,Thank you for sharing your feedback regarding your recent stay. We appreciate you bringing these observations to our attention as they play a vital role in maintaining our standards. Your comments about the stairway carpets and the side door security will be addressed with the appropriate departments to ensure our facilities reflect the quality we strive for. We hope to provide you with a more enjoyable experience should you decide to visit us again in the future.
1.0分
家庭亲子
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Lady at check-in was very rude. Rolled her eyes several times and made a few underhanded comments. Upon getting to our room, it overall was not very clean and there were bugs crawling all over the A/C. Literally stay anywhere else but here.
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酒店回复: Hello Dani,Thank you for sharing your experience with us. We take all guest feedback seriously as it helps us improve our services and accommodations. We appreciate your input regarding cleanliness and the interactions during check-in. Your comments will be forwarded to the appropriate departments for further review. We hope you find a hotel that meets your expectations in the future.
5.0分
情侣出游
Ac was great lady at front desk very nice and helpful
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酒店回复: Hello Rita,Thank you for your feedback! We're glad to hear that you enjoyed the AC and found our front desk staff to be helpful and accommodating. Your positive comments will certainly be shared with the team. We appreciate you taking the time to share your experience and hope to welcome you back in the future for another enjoyable stay.
2.0分
商务出差
It was in need of freshening. Things were broken, stained and dirty. We didn't bother trying the breakfast because the kitchen was filthy and stunk.
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酒店回复: Hello RONALD,We appreciate your feedback regarding your recent stay. Cleanliness and maintenance are important to us, and your comments have been noted for review. We strive to provide a pleasant experience for all our guests, and we will continue to work on improving our facilities. Thank you for sharing your experience with us, as it helps us enhance our services moving forward.
1.0分
其他
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I will avoid this location. The outside side door was not lockable. The room chair was torn. The shower head was missing most of its parts. This AM when I woke up I looked at the ceiling andrealized there was NO SMOKE DETECTOR! The carpet and towels have seen their better days.
The clerk who greeted me was friendly. It appeared they were updating heating/cooling units.
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酒店回复: Hello Barb,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest concerns seriously and will address these issues internally. Our team is committed to ensuring a comfortable and safe environment for all guests. Thank you for acknowledging our friendly staff and ongoing updates to our facilities. Your comments will help us improve for future guests.
作为一家戴斯酒店，这家酒店的表现低于预期。浴缸需要修理，浴室的灰泥也需要修补。浴室排风扇上没有格栅。
Trip.com的描述说有室内游泳池，但实际上并没有。洗衣房设在大堂。床上用品干净舒适。欧陆式早餐比我预想的要好。
扶手椅和凳子很脏，浴室墙壁和马桶很脏
别发表评论。
The price was right and the room was clean. There were empty beer bottles next to the parking area in the back.
This was the worst hotel we have ever stayed in. It was disgustingly dirty and horrible. Do not stay here. You will be disappointed. Stay anywhere else.
Stairway carpets were dirty. Side door that said it should be locked at all times was not
Lady at check-in was very rude. Rolled her eyes several times and made a few underhanded comments. Upon getting to our room, it overall was not very clean and there were bugs crawling all over the A/C. Literally stay anywhere else but here.
Ac was great lady at front desk very nice and helpful
..
It was in need of freshening. Things were broken, stained and dirty. We didn't bother trying the breakfast because the kitchen was filthy and stunk.
I will avoid this location. The outside side door was not lockable. The room chair was torn. The shower head was missing most of its parts. This AM when I woke up I looked at the ceiling andrealized there was NO SMOKE DETECTOR! The carpet and towels have seen their better days.
The clerk who greeted me was friendly. It appeared they were updating heating/cooling units.