The hotel room we stayed in and looked nothing like the picture posted. It was dirty and there were seven roaches throughout.
We asked to be moved to a different room. Staff complied.
I will say that I wasn't expecting it to be spectacular. I did expect it to be clean though. It was a place to lay our heads for one night and we enjoyed the rest of our trip.
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酒店回复: Hello Brandi,Thank you for sharing your experience. We're glad to hear that the staff was able to assist with your room change and that you enjoyed the rest of your trip. Cleanliness is of utmost importance to us, and your feedback regarding the room condition will be taken into consideration for future improvements. We appreciate your understanding and hope to welcome you back for a better stay in the future.
1.0分
商务出差
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The room was nasty the floors was not clean. There was blood and hair in the pillow. Hair in the bed. It’s was very nasty and if it hadn’t been so late we would have went somewhere else. Prices right! But absolutely disgusting!!!
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酒店回复: Hello David,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and make it a priority to uphold high standards in our accommodations. Your comments regarding the room condition will be discussed with the appropriate team members to ensure we continue to improve our services. We appreciate your input and hope you will consider staying with us again under better circumstances.
1.0分
其他
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Roaches and would not refumd 1 night so stayed
They did spray but of course it makes them come out to run so yes for 2 days i had roaches
The rooms are very old and mold smelling also. The ******* pics are far from the truth.
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酒店回复: Hello Steffanie,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room conditions and understand your concerns. Our team continuously works to maintain standards and ensure a comfortable experience for all guests. Your insights will be shared for further evaluation as we strive to improve. We hope that you consider visiting again in the future for a better experience.
1.0分
其他
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The dirtiest hotel I’ve ever stayed at. Bugs everywhere. Sheets were stained. Hair in the shower and drain didn’t work, holes in the walls, connecting rooms don’t really connect cause there is no door handle and carpet between rooms. Only positive was mattress wasn’t horrible and they didn’t argue when we checked out early and didn’t charge us for the night we didn’t stay.
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酒店回复: Hello Jodi,Thank you for your feedback. We appreciate your comments and will ensure your concerns are addressed with the appropriate departments. Cleanliness and comfort are priorities, so we take your observations seriously. We hope you will consider giving us another chance in the future to provide you with a better experience that aligns with our standards.
2.0分
其他
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We booked our rooms several days/weeks before arrival indicating we needed a pet friendly room. Upon arrival they told us that they did not have any pet friendly rooms and it would be a $20 a day charge to add it to a regular room. Our door looked like it had been kicked in based on the loose lock panel. The outdoor stairwells/hallways had no lighting and felt very unsafe both because of the area as well as because it was hard to see the stairs. The area felt so unsafe that despite staying 4 days, we did not feel comfortable leaving our stuff there so we packed up the car every day upon exiting. The few times I had gone to the lobby, I had less than desirable experiences. I would not recommend.
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酒店回复: Hello Traci,Thank you for your feedback regarding your recent stay. We appreciate you sharing your concerns about the pet-friendly accommodations, security, and overall experience. Your insights are valuable and will be forwarded to the management for further review. We strive to provide a comfortable environment for all our guests, and it's unfortunate to hear about the issues you faced. We hope you consider us again in the future for a more positive experience.
1.0分
其他
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The hotel was in a bad part of town. The front door was obviously poorly repaired and painted over after clearly having sustained some damage in the past. The room stunk like a locker room. There was a blood stain on a chair. We walked out. My wife was upset so there was no point in even trying to get another room since she would not stay there after seeing the blood stain on the chair.
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酒店回复: Hello john, Thank you for sharing your concerns about your recent stay. We take guest feedback seriously, and we will address your comments regarding the condition of the hotel and the cleanliness issues. We strive to provide a pleasant experience for all our guests, and we appreciate you bringing this to our attention. Your feedback is valuable in helping us improve our services for future visits.
2.0分
家庭亲子
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The property was in need of major repair and update overall. Much of the repair should have been done 10 years ago.
The advertise include breakfast does not exist. A gallon of milk a quart of orange juice and two choices of cereal does not constitute as a breakfast.
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酒店回复: Hello James,Thank you for sharing your feedback about your stay. We appreciate your insights regarding the property's condition and the breakfast offerings. Your comments will be noted for our team's consideration as we continuously strive to enhance our guest experience. We hope you may consider staying with us again in the future.
5.0分
其他
The people were very friendly and nice and kind and I got rest good and it was very clean
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酒店回复: Hello Sammy,Thank you for your kind words about our friendly staff and the cleanliness of the hotel. We're delighted to hear that you were able to get a good rest during your stay. Your feedback is truly appreciated and helps us maintain our commitment to providing a welcoming environment for all our guests. We hope to welcome you back in the future for another pleasant experience.
1.0分
其他
The worst hotel i've ever stayed at in the USA price was criminal for conditions
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酒店回复: Hello john,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we take them seriously as we strive to improve our services and accommodations. For any specific concerns regarding your stay, we encourage you to reach out to hotel management directly. Thank you for sharing your perspective; it helps us work towards better experiences for all our guests.
3.0分
其他
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I could not get one 1 channel on the tv. And the screen wouldn't expand. Bathroom light bulb was dim. Put in maintenance request. Nothing was done. Stayed 2 nights.
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酒店回复: Hello Sherrie,Thank you for sharing your feedback regarding your recent stay. We understand that these issues with the TV and bathroom lighting may have affected your experience. Our maintenance team works diligently to address requests, and I regret that this was not resolved during your visit. Your comments will be shared with the appropriate departments to ensure we continue to improve our services. We appreciate your input and hope for the opportunity to serve you better in the future.
The hotel room we stayed in and looked nothing like the picture posted. It was dirty and there were seven roaches throughout.
We asked to be moved to a different room. Staff complied.
I will say that I wasn't expecting it to be spectacular. I did expect it to be clean though. It was a place to lay our heads for one night and we enjoyed the rest of our trip.
The room was nasty the floors was not clean. There was blood and hair in the pillow. Hair in the bed. It’s was very nasty and if it hadn’t been so late we would have went somewhere else. Prices right! But absolutely disgusting!!!
Roaches and would not refumd 1 night so stayed
They did spray but of course it makes them come out to run so yes for 2 days i had roaches
The rooms are very old and mold smelling also. The ******* pics are far from the truth.
The dirtiest hotel I’ve ever stayed at. Bugs everywhere. Sheets were stained. Hair in the shower and drain didn’t work, holes in the walls, connecting rooms don’t really connect cause there is no door handle and carpet between rooms. Only positive was mattress wasn’t horrible and they didn’t argue when we checked out early and didn’t charge us for the night we didn’t stay.
We booked our rooms several days/weeks before arrival indicating we needed a pet friendly room. Upon arrival they told us that they did not have any pet friendly rooms and it would be a $20 a day charge to add it to a regular room. Our door looked like it had been kicked in based on the loose lock panel. The outdoor stairwells/hallways had no lighting and felt very unsafe both because of the area as well as because it was hard to see the stairs. The area felt so unsafe that despite staying 4 days, we did not feel comfortable leaving our stuff there so we packed up the car every day upon exiting. The few times I had gone to the lobby, I had less than desirable experiences. I would not recommend.
The hotel was in a bad part of town. The front door was obviously poorly repaired and painted over after clearly having sustained some damage in the past. The room stunk like a locker room. There was a blood stain on a chair. We walked out. My wife was upset so there was no point in even trying to get another room since she would not stay there after seeing the blood stain on the chair.
The property was in need of major repair and update overall. Much of the repair should have been done 10 years ago.
The advertise include breakfast does not exist. A gallon of milk a quart of orange juice and two choices of cereal does not constitute as a breakfast.
The people were very friendly and nice and kind and I got rest good and it was very clean
The worst hotel i've ever stayed at in the USA price was criminal for conditions
I could not get one 1 channel on the tv. And the screen wouldn't expand. Bathroom light bulb was dim. Put in maintenance request. Nothing was done. Stayed 2 nights.