酒店回复: Thank you for your feedback. We appreciate your recognition of the improvements and understand there’s still work to be done. Your comments will help us focus on areas that need attention as we continue to enhance the guest experience.
酒店回复: Merci pour votre retour et vos mots bienveillants. Nous sommes désolés que l’hôtel n’ait pas répondu à vos attentes, mais nous apprécions votre compréhension et votre reconnaissance des efforts en cours. Nous travaillons activement à améliorer l’expérience pour tous nos clients et espérons pouvoir vous accueillir dans de meilleures conditions à l’avenir.
酒店回复: Thank you for your detailed feedback. We sincerely apologize for the inconveniences you experienced and appreciate your understanding as we work on improving the property under new ownership. We’re glad you found our staff polite and accommodating. Your comments help us focus on areas needing immediate attention, and we hope to provide a much better experience during your next stay.
4.0分
情侣出游
原文
翻译提供方：Google
我们住的是新装修的房间，设施简陋，但很干净。工作人员非常友好。
5.0分
其他
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Rhe
The room was very clean no smell clean white sheets and towels no roaches no gaps in doors heat worked hot water was HOT . STAFF WERE FRIENDLY 1 thjng i use a cane to walk and in order for me to get a room downstairs I had to upgrade . If i was in a wheelchair would' I have to still
Climb the stars that wax the only problem i had eberything was lovely
Thw roo.a
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酒店回复: Thank you for your detailed review! We’re so glad you enjoyed the clean room, friendly staff, and comfortable amenities. We truly appreciate your feedback about accessibility and will review this to better accommodate guests with mobility needs. We look forward to welcoming you back soon!
3.0分
其他
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The room was clean but could use a remodel. Paint missing, spots on counters and bathtub. Purchased through Orbitz at listed price but at check-in was asked how I got it so cheap with comment that they were losing money. I partly chose this motel due to stated 2pm check-in time. I was told check-in was 3:00 but they did let me in at 2:30.
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酒店回复: Thank you for your feedback. We’re glad you found the room clean and appreciate your comments on areas that need updating. We also apologize for the confusion at check-in and will address this with our team. Your input is valuable as we continue working to improve the guest experience.
1.0分
家庭亲子
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Run! People hang around at night! The bed smelt like old bodies terrible odor the bathroom was very clean. The room was missing so much had nothing to hang your stuff up no
Coffee no nothing just a room lol anyways I decided we needed 2 more nights so I extended my stay I already rechecked in. The front desk woman comes to the room twice saying we did not rebook
I was irritated and had to show her so embarrassing 🙄
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酒店回复: Thank you for your feedback. We’re truly sorry to hear about the inconvenience and discomfort you experienced during your stay. While we’re glad you found the bathroom clean, we understand the importance of a fully equipped and fresh-smelling room. We also apologize for the miscommunication regarding your extended reservation and the resulting frustration.Your comments will be reviewed with our team to help us improve both service and communication. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future.
1.0分
商务出差
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The place was absolutely nasty. The pictures should tell you everything. Certainly not what was advertised. And when I tried to leave there to go somewhere else I was told I would not get a refund.
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酒店回复: Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We strive to provide accurate photos and descriptions of our property and regularly service our rooms with a professional housekeeping and pest control team. Regarding refunds, our policy typically follows the terms agreed upon at booking, but we always encourage guests to speak with the front desk during their stay so we can try to resolve any concerns promptly. We hope you’ll consider giving us another chance in the future.
4.0分
情侣出游
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Bed poorly made, but clean. Tub bottom very slippery. Shower curtain dirty at bottom. Poor workmanship on walls, baseboards, ceilings, etc. holes in wall in bathroom. Vents dirty. Wide crack under door. Floor dirty. Parking very convenient and a good night’s sleep. Very quiet!
酒店回复: Thanks for appreciation. Come next time!
1.0分
其他
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Couldn’t stay there bad smell in room , sheets dirty , trash still in the draws , no remote , lamp didn’t work and on top the that the pool was closed. Front desk wasn’t friendly
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酒店回复: Thank you for your feedback. We sincerely apologize for the condition of the room and your experience at the front desk. This is not the level of service we aim to provide. Your concerns will be addressed with our team to ensure immediate improvements.
努力尝试
前面和外面都很漂亮，但房间有异味，需要修补，床似乎很脏，有污渍。浴室很小，墙上的油漆洒得到处都是，冰箱很旧，生锈了，地板很漂亮，门坏了，房间的整体感觉就像哇，他们正在努力改善这一点，但还不够吸引人
注意力！ 尽管我们提前预订了，但我们最终没有入住这家酒店。但我想强调店主的善意，鉴于我们对这个地方的不满意，他主动提出补偿我们。 我想强调他的尊重和善意。我们甚至不需要问他，他自己提供了。
他已经成为主人两个月了，正在努力看到一切！第一个房间的床单显然很脏。装修已经完成，但这就像“修补”以使其看起来更好。
第二间卧室，床单有污渍。
我相信业主正在让这家酒店变得更加舒适，但这需要时间。
我真的想强调他对我们以及他的合作的支持和尊重。很珍贵！他想做得好，但你必须给他时间。
等一年装修完成。
第一个非吸烟房间分配到的房间散发着香烟味，空调拆开后散落在地板上。房间还没有准备好迎接客人。下一个房间准备好了，但空调过滤器和烤架很脏。我以为是前面的房间，结果却来自隔壁房间，房间有连通门。下面塞着毛巾，填补了 1 英寸的缝隙。旅馆的新主人试图一次性做很多事情。水槽上有瀑布式水龙头，但淋浴时水是温水。似乎至少有一位客人是房客。在这个价格下，我有点担心会有虫子，但什么也没看到。
前台工作人员很有礼貌，对给您带来的不便表示歉意。街对面的加油站有好咖啡，可以外带。
我们住的是新装修的房间，设施简陋，但很干净。工作人员非常友好。
Rhe
The room was very clean no smell clean white sheets and towels no roaches no gaps in doors heat worked hot water was HOT . STAFF WERE FRIENDLY 1 thjng i use a cane to walk and in order for me to get a room downstairs I had to upgrade . If i was in a wheelchair would' I have to still
Climb the stars that wax the only problem i had eberything was lovely
Thw roo.a
The room was clean but could use a remodel. Paint missing, spots on counters and bathtub. Purchased through Orbitz at listed price but at check-in was asked how I got it so cheap with comment that they were losing money. I partly chose this motel due to stated 2pm check-in time. I was told check-in was 3:00 but they did let me in at 2:30.
Run! People hang around at night! The bed smelt like old bodies terrible odor the bathroom was very clean. The room was missing so much had nothing to hang your stuff up no
Coffee no nothing just a room lol anyways I decided we needed 2 more nights so I extended my stay I already rechecked in. The front desk woman comes to the room twice saying we did not rebook
I was irritated and had to show her so embarrassing 🙄
The place was absolutely nasty. The pictures should tell you everything. Certainly not what was advertised. And when I tried to leave there to go somewhere else I was told I would not get a refund.
Bed poorly made, but clean. Tub bottom very slippery. Shower curtain dirty at bottom. Poor workmanship on walls, baseboards, ceilings, etc. holes in wall in bathroom. Vents dirty. Wide crack under door. Floor dirty. Parking very convenient and a good night’s sleep. Very quiet!
Couldn’t stay there bad smell in room , sheets dirty , trash still in the draws , no remote , lamp didn’t work and on top the that the pool was closed. Front desk wasn’t friendly