This was a good hotel. There's a good variety of restaurants in the area and there was a decent selection for breakfast. Check in went smoothly as well.
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酒店回复: Dear John,Thank you for taking the time to share your experience with us. We’re glad to hear that your arrival was seamless and that our breakfast selection met your expectations.Our hotel’s location offers easy access to a variety of local dining options, and it’s wonderful to know you had the chance to enjoy some of the nearby restaurants during your visit.We truly appreciate your feedback as it helps us continue to enhance our guest experience. We look forward to welcoming you back in the future for another enjoyable stay.
5.0分
家庭亲子
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My room was a late night last minute booking. Had been driving for hours and was extremely exhausted. The staff were friendly. I felt safe. I slept. Breakfast was free and decent. My anxiety was put to rest.
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酒店回复: Dear Jessica,Thank you for sharing your experience and for the perfect rating. We understand how important it is to find a comfortable and welcoming place to rest after a long, tiring journey. I’m glad our team was able to provide a friendly atmosphere that helped you feel safe and at ease during your stay.I’m pleased that you were able to get a restful night and that our complimentary breakfast met your needs. Your comfort and peace of mind are very important to us, and we’re happy to have helped ease your anxiety.We appreciate you choosing to stay with us on such short notice and hope to welcome you back whenever your travels bring you this way again.
3.0分
家庭亲子
Staff helpful and kind. Breakfast good, Clean room. Bathroom mess, leaky faucet, toilet would not flush, key card not work
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酒店回复: Dear Linda, Thank you for sharing your experience with us. It’s wonderful to hear that our team made you feel welcome and that you enjoyed the breakfast during your stay. Providing friendly service and a comfortable environment is always our top priority, so I’m glad those efforts stood out to you.At the same time, I’m very sorry that some aspects of your room and stay didn’t meet expectations. We always want everything in perfect working order, and I regret that wasn’t the case during your visit. Please know that if we had been made aware at the time, we would have done everything we could to either resolve the issues quickly or move you to a room that offered a more comfortable stay. We’ll also be following up with our maintenance team to ensure these concerns are addressed so future guests have a smoother experience.We truly appreciate your feedback, as it helps us improve and serve our guests better. Thank you for choosing to stay with us, and we hope to have another opportunity to welcome you back and provide you with the seamless stay you deserve.
4.0分
其他
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The housekeepers did an excellent job on cleaning the room and the front desk folks were great! Their breakfast is really good and they vary the options nicely. We did hear a train whistle even though it was a good distance away. That is heard all through town though and it doesn't keep you awake at night.
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酒店回复: Dear David,Thank you for taking the time to share your experience and for giving us a great rating. We're so glad to hear that our housekeeping team did an excellent job and that you found our front desk staff to be welcoming and helpful. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments.We're also happy to know that you enjoyed our breakfast and appreciated the variety we offer. We aim to provide options that suit different tastes, so it’s great to hear that it made a positive impression.We appreciate you mentioning the sound of the train whistle. While it’s something that can be heard throughout the town, we’re glad to know it didn’t interfere with your rest.Thank you again for staying with us. We hope to have the opportunity to welcome you back on your next visit to the area.
5.0分
情侣出游
Nice size rooms. Like they have a couch seating area modern and updated
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酒店回复: Dear Donna,Thank you for the wonderful rating and for highlighting the comfort and style of our rooms. We’re thrilled to hear that the space and furnishings contributed to a pleasant stay. Our team is dedicated to providing a welcoming environment where guests can relax and feel at home.We’re also excited to be in the midst of renovations that are transforming the hotel. It’s an exciting time for us, and we look forward to sharing the refreshed experience with you on your next visit.Thanks again for choosing Comfort Inn & Suites. We hope to see you again soon.
2.0分
情侣出游
Property was tired. Toilets flushed poorly. Floor sloped badly. Noisy in hallways. Keys didn't work, Staff seemed bored.
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酒店回复: Dear William,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. Please know that we are currently in the beginning stages of a major renovation to improve the overall guest experience and address many of the issues you mentioned.We appreciate you bringing the floor situation to our attention, and we will make sure maintenance looks into it promptly. Regarding noise in the hallways, we encourage guests to notify the front desk immediately so we can address the situation and ensure a more restful environment.Keys can sometimes demagnetize if placed near phones or other items with magnets, which may cause inconvenience. We’re happy to assist guests with reactivating their keys at any time.As for our staff, please know that we are always busy doing our best to assist our guests and ensure everyone has a great stay. We consistently receive praise for our team’s dedication and friendliness. We’re sorry if we gave any other impression during your visit and truly appreciate your understanding.We hope you will consider staying with us again so we can provide you with a much-improved experience.
4.0分
家庭亲子
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The main complaint we had is the doors to the rooms. They are very heavy and the closer apparatus is set so strong that they are very hard to handle and they close the door so hard it seems to shake the whole floor. We are early 70’s and struggled with the doors. The toilet in our room was very short. Other than these two items all was fine.
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酒店回复: Dear Michael,Thank you for taking the time to share your feedback and for giving us an overall rating of 8 out of 10. We are glad to hear that most aspects of your stay met your expectations, and we truly appreciate your kind remarks.We’re especially grateful that you brought the issues with the room door and toilet height to our attention. We understand how important comfort and ease of access are, particularly for our guests in their golden years. Your comments about the door closers and their impact on both usability and noise are valid and concerning, and we will be sharing this with our maintenance team to see if adjustments can be made to improve both safety and guest comfort. Similarly, we will review our bathroom fixtures to ensure they are suitable for a range of guest needs.Guest feedback like yours is essential as we work to improve the experience for everyone who stays with us. We hope to have the opportunity to welcome you back again and provide an even more comfortable and enjoyable visit next time.
4.0分
其他
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A good value and what you need for a few days stay
Good stay, fair price, but a little shy on towels. Breakfast was ok, but would be nice to offer a little more for diabetic guests.
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酒店回复: Dear John,Thank you for choosing to stay with us and for taking the time to share your experience. We’re pleased to know you had a comfortable stay overall and felt the pricing reflected good value — that’s something we work hard to offer our guests.Your comments about the towel availability and breakfast variety are especially helpful. We understand how important it is to feel fully accommodated during your stay, and we’re sorry to hear that these aspects didn’t quite meet expectations. We’ve already passed your notes along to our housekeeping and food service teams to ensure we’re more attentive going forward — particularly when it comes to dietary needs and replenishing essentials.We’re always looking to enhance the guest experience in meaningful ways, and feedback like yours helps guide those improvements. We do hope we’ll have the opportunity to welcome you back on a future visit and offer an even better stay.
4.0分
其他
Nice
Good hotel. Mostly clean. Some spots in the bathroom, but not bad. Not an updated room. Decent though.
价格适中，停车位很方便，前台服务态度很好，适合商务出差人士，或者长住。价格相对服务偏高，总的来说还不错
This was a good hotel. There's a good variety of restaurants in the area and there was a decent selection for breakfast. Check in went smoothly as well.
My room was a late night last minute booking. Had been driving for hours and was extremely exhausted. The staff were friendly. I felt safe. I slept. Breakfast was free and decent. My anxiety was put to rest.
Staff helpful and kind. Breakfast good, Clean room. Bathroom mess, leaky faucet, toilet would not flush, key card not work
The housekeepers did an excellent job on cleaning the room and the front desk folks were great! Their breakfast is really good and they vary the options nicely. We did hear a train whistle even though it was a good distance away. That is heard all through town though and it doesn't keep you awake at night.
Nice size rooms. Like they have a couch seating area modern and updated
Property was tired. Toilets flushed poorly. Floor sloped badly. Noisy in hallways. Keys didn't work, Staff seemed bored.
The main complaint we had is the doors to the rooms. They are very heavy and the closer apparatus is set so strong that they are very hard to handle and they close the door so hard it seems to shake the whole floor. We are early 70’s and struggled with the doors. The toilet in our room was very short. Other than these two items all was fine.
A good value and what you need for a few days stay
Good stay, fair price, but a little shy on towels. Breakfast was ok, but would be nice to offer a little more for diabetic guests.
Nice
Good hotel. Mostly clean. Some spots in the bathroom, but not bad. Not an updated room. Decent though.