The room had hair all over the bathroom, there was mold in the corner of the shower. The floor stuck to your feet, the couch was black from filth. The mirror hadn't been cleaned in a while. The floors hadn't been vacuumed. The breakfast was a joke, there was two muffins, 4 slices of bread, a waffle maker and coffee maker. Never will recommend this place.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you stayed with us, though we are truly sorry the cleanliness and breakfast did not meet your expectations. Your comments are taken seriously, and we are working to improve our housekeeping and dining experience to provide a more comfortable stay for all guests.Sincerely,Hotel Manager
1.0分
家庭亲子
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This was the dirtiest and least kept up hotel we have ever stayed in. Long dark hair on floor and in tub. Tub water handle loose and almost falling off. Hot tub in room dirty. Walked in white socks and bottoms were filthy after walking. If hadn't been so tired would have looked elsewhere for room. Am Never again staying in a Days Inn. The admitting clerk kept my Drivers License and if I hadn't checked we would have left without it..I will never trust ******* again
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酒店回复: Hello Michaele,We appreciate your feedback and regret to hear that your stay did not meet your expectations. Your concerns regarding cleanliness and maintenance will be duly noted and addressed. We also take guest safety seriously, and it's important that such matters are highlighted. Thank you for bringing this to our attention, and we hope your future travels will be more enjoyable and satisfactory.
4.0分
其他
The staff was good wasn’t nothing bad about my stay but when I entered the room it was flys already in the room other than that it’s was alright
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酒店回复: Hello Joshua,Thank you for sharing your experience. We're glad to hear that you found the staff attentive during your stay. We take cleanliness very seriously and your feedback regarding the flies in your room will be noted for further review. We appreciate you bringing this matter to our attention and hope that your future travels are more comfortable.
1.0分
朋友出游
The AC barely work 50% on the wall power outlets work the room phone didn't work the Continental breakfast was not was advertise
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酒店回复: Hello Steven,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room amenities and breakfast offerings, as they help us understand our guests' experiences better. Your insights will be relayed to the management team for their consideration in improving our services. We value your perspective and hope you had a good time exploring the area.
1.0分
家庭亲子
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Our room was supposedly the nicest room in the hotel. :/ the bathroom door wouldn't close totally, the sink faucet sprayed water from the bottom of the faucet when turned on and the room was hot, and the A/C didn't work! We were miserable all night long. After 9 hours in the car we just wanted to rest but it was horrible.
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酒店回复: Hello Jennifer,Thank you for sharing your feedback regarding your recent stay. We understand the importance of a comfortable environment after a long journey, and we apologize for the discomfort you experienced in your room. Maintenance issues can impact your overall stay, and your comments will be shared with the appropriate team for review. We appreciate your input and hope you'll consider us again in the future to experience a more enjoyable visit.
2.0分
其他
The room was alright for the cheap price, but the bathroom towels looked disgusting
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酒店回复: Hello Brianna,Thank you for your feedback regarding your recent stay. We're glad to hear you found the room satisfactory for the price. However, we take cleanliness very seriously and your comments about the bathroom towels will be shared with our housekeeping team for review. Your insights are valuable in helping us improve our guest experience and maintain our standards. We hope to have the opportunity to serve you better in the future.
1.0分
家庭亲子
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Left a day early as property was so dirty, breakfast was terrible, hair dryer & bathroom door did not work, one of the worse hotels l have ever stayed in. On check in they had us in a smoking handicap room when we requested a non smoking room & didn’t need handicap. TV shows stopped at times & noise from the stairwell was terrible. Wouldn’t stay there again if it was free.
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酒店回复: Hello Kenneth,Thank you for sharing your feedback. We strive to provide our guests with a positive experience, and it is clear that we fell short during your stay. Your comments about cleanliness, amenities, and room allocation will be communicated to the relevant departments for further consideration. We understand how important these aspects are to our guests and appreciate you highlighting them. Your insights are valuable to us as we work to enhance our services in the future.
1.0分
其他
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Very unsafe area
I picked this hotel because it was on our route home but was unfamiliar with the city of Pine Bluff. This hotel is in a very unsafe area, which we did not realize until we arrived. While the check in process was fine, there was a disput between two men and a woman outside of the room near ours. Because most of our belonings were going to remain in our vehicle and cartop carrier for our brief stay, we did not feel comfortable remaining. Since I had already checked in, I was told it was too late to receive a refund. We left anyway.
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酒店回复: Dear Guest,Thank you for sharing your experience regarding your recent stay. We prioritize our guests' safety and understand the concerns you raised about the area. Your feedback is valuable, and we encourage all guests to review the surrounding area before their visit. We hope that despite this experience, you may consider us again in the future as we continually strive to improve and provide a comfortable stay for all our guests.
真是太干净了。
It was clean
早餐很糟糕，只有华夫饼和麦片，别的什么都没有，而且只供应到早上8点。连咖啡都没有。房间里的顶灯只是闪烁，根本关不掉。淋浴水温温吞吞的，水压也很低；微波炉门打不开；电视画面扭曲，还有个黑点；网络很差；房间里还有一股难闻的气味，尽管我明明预订的是无烟房。
The room had hair all over the bathroom, there was mold in the corner of the shower. The floor stuck to your feet, the couch was black from filth. The mirror hadn't been cleaned in a while. The floors hadn't been vacuumed. The breakfast was a joke, there was two muffins, 4 slices of bread, a waffle maker and coffee maker. Never will recommend this place.
This was the dirtiest and least kept up hotel we have ever stayed in. Long dark hair on floor and in tub. Tub water handle loose and almost falling off. Hot tub in room dirty. Walked in white socks and bottoms were filthy after walking. If hadn't been so tired would have looked elsewhere for room. Am Never again staying in a Days Inn. The admitting clerk kept my Drivers License and if I hadn't checked we would have left without it..I will never trust ******* again
The staff was good wasn’t nothing bad about my stay but when I entered the room it was flys already in the room other than that it’s was alright
The AC barely work 50% on the wall power outlets work the room phone didn't work the Continental breakfast was not was advertise
Our room was supposedly the nicest room in the hotel. :/ the bathroom door wouldn't close totally, the sink faucet sprayed water from the bottom of the faucet when turned on and the room was hot, and the A/C didn't work! We were miserable all night long. After 9 hours in the car we just wanted to rest but it was horrible.
The room was alright for the cheap price, but the bathroom towels looked disgusting
Left a day early as property was so dirty, breakfast was terrible, hair dryer & bathroom door did not work, one of the worse hotels l have ever stayed in. On check in they had us in a smoking handicap room when we requested a non smoking room & didn’t need handicap. TV shows stopped at times & noise from the stairwell was terrible. Wouldn’t stay there again if it was free.
Very unsafe area
I picked this hotel because it was on our route home but was unfamiliar with the city of Pine Bluff. This hotel is in a very unsafe area, which we did not realize until we arrived. While the check in process was fine, there was a disput between two men and a woman outside of the room near ours. Because most of our belonings were going to remain in our vehicle and cartop carrier for our brief stay, we did not feel comfortable remaining. Since I had already checked in, I was told it was too late to receive a refund. We left anyway.