The staff was good wasn’t nothing bad about my stay but when I entered the room it was flys already in the room other than that it’s was alright
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酒店回复: Hello Joshua,Thank you for sharing your experience. We're glad to hear that you found the staff attentive during your stay. We take cleanliness very seriously and your feedback regarding the flies in your room will be noted for further review. We appreciate you bringing this matter to our attention and hope that your future travels are more comfortable.
1.0分
朋友出游
The AC barely work 50% on the wall power outlets work the room phone didn't work the Continental breakfast was not was advertise
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酒店回复: Hello Steven,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room amenities and breakfast offerings, as they help us understand our guests' experiences better. Your insights will be relayed to the management team for their consideration in improving our services. We value your perspective and hope you had a good time exploring the area.
1.0分
家庭亲子
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Our room was supposedly the nicest room in the hotel. :/ the bathroom door wouldn't close totally, the sink faucet sprayed water from the bottom of the faucet when turned on and the room was hot, and the A/C didn't work! We were miserable all night long. After 9 hours in the car we just wanted to rest but it was horrible.
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酒店回复: Hello Jennifer,Thank you for sharing your feedback regarding your recent stay. We understand the importance of a comfortable environment after a long journey, and we apologize for the discomfort you experienced in your room. Maintenance issues can impact your overall stay, and your comments will be shared with the appropriate team for review. We appreciate your input and hope you'll consider us again in the future to experience a more enjoyable visit.
1.0分
家庭亲子
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Left a day early as property was so dirty, breakfast was terrible, hair dryer & bathroom door did not work, one of the worse hotels l have ever stayed in. On check in they had us in a smoking handicap room when we requested a non smoking room & didn’t need handicap. TV shows stopped at times & noise from the stairwell was terrible. Wouldn’t stay there again if it was free.
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酒店回复: Hello Kenneth,Thank you for sharing your feedback. We strive to provide our guests with a positive experience, and it is clear that we fell short during your stay. Your comments about cleanliness, amenities, and room allocation will be communicated to the relevant departments for further consideration. We understand how important these aspects are to our guests and appreciate you highlighting them. Your insights are valuable to us as we work to enhance our services in the future.
1.0分
其他
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Very unsafe area
I picked this hotel because it was on our route home but was unfamiliar with the city of Pine Bluff. This hotel is in a very unsafe area, which we did not realize until we arrived. While the check in process was fine, there was a disput between two men and a woman outside of the room near ours. Because most of our belonings were going to remain in our vehicle and cartop carrier for our brief stay, we did not feel comfortable remaining. Since I had already checked in, I was told it was too late to receive a refund. We left anyway.
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酒店回复: Dear Guest,Thank you for sharing your experience regarding your recent stay. We prioritize our guests' safety and understand the concerns you raised about the area. Your feedback is valuable, and we encourage all guests to review the surrounding area before their visit. We hope that despite this experience, you may consider us again in the future as we continually strive to improve and provide a comfortable stay for all our guests.
3.0分
家庭亲子
Chicken and fish across the street and great Mexican restaurant just down the road
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酒店回复: Hello arthur,Thank you for sharing your dining experiences! It’s wonderful to hear you enjoyed the nearby options. Our location aims to provide easy access to various cuisines to enhance your stay. We hope to see you again in the future to explore even more of the local flavor available in the area.
2.0分
家庭亲子
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Hotel was ok, the room wasn’t very clean, the beds were clean though. The bathroom was dirty. I cleaned it before we used it. The restaurants near by were all closed down and run down besides one, you had to drive up the road about a mile to get to one that wasn’t. The pool was green and couldn’t be used. Got to breakfast about 7 and there was toast, cereal, coffee, and waffle maker. There wasn’t any options.
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酒店回复: Hello Amanda,Thank you for taking the time to provide your feedback. We appreciate you noting that the beds were clean and will pass your comments on to the relevant teams. We strive to provide our guests with a comfortable experience and will look into your concerns regarding cleanliness and nearby dining options for future guests. We hope you had a pleasant journey home and appreciate your insights on breakfast options.
1.0分
其他
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NEVER AGAIN
I have stayed here for 10 days , they said I couldn’t split my payments so I had to go load money on my card . Well she like I have to wait until 3 to check back in
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酒店回复: Dear Guest,Thank you for sharing your experience. We are truly sorry to hear about the inconvenience you faced with the payment process and check-in. Your feedback is important and will be reviewed with our team to ensure better clarity and support for our guests moving forward.Sincerely, Hotel Manager
1.0分
其他
Nothing to like at this location 403 North Blake Street Pine Bluff Arkansas71601, Raggedy service and pest infestation....Stay at your own Risks....
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酒店回复: Hello Andrew P.,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Pest control is taken seriously, and we encourage guests to report any issues so they can be addressed promptly during their stay. We appreciate your insights as they help us to improve for the future. Your comments will be shared with the management team for further evaluation.
真是太干净了。
It was clean
The staff was good wasn’t nothing bad about my stay but when I entered the room it was flys already in the room other than that it’s was alright
The AC barely work 50% on the wall power outlets work the room phone didn't work the Continental breakfast was not was advertise
Our room was supposedly the nicest room in the hotel. :/ the bathroom door wouldn't close totally, the sink faucet sprayed water from the bottom of the faucet when turned on and the room was hot, and the A/C didn't work! We were miserable all night long. After 9 hours in the car we just wanted to rest but it was horrible.
Left a day early as property was so dirty, breakfast was terrible, hair dryer & bathroom door did not work, one of the worse hotels l have ever stayed in. On check in they had us in a smoking handicap room when we requested a non smoking room & didn’t need handicap. TV shows stopped at times & noise from the stairwell was terrible. Wouldn’t stay there again if it was free.
Very unsafe area
I picked this hotel because it was on our route home but was unfamiliar with the city of Pine Bluff. This hotel is in a very unsafe area, which we did not realize until we arrived. While the check in process was fine, there was a disput between two men and a woman outside of the room near ours. Because most of our belonings were going to remain in our vehicle and cartop carrier for our brief stay, we did not feel comfortable remaining. Since I had already checked in, I was told it was too late to receive a refund. We left anyway.
Chicken and fish across the street and great Mexican restaurant just down the road
Hotel was ok, the room wasn’t very clean, the beds were clean though. The bathroom was dirty. I cleaned it before we used it. The restaurants near by were all closed down and run down besides one, you had to drive up the road about a mile to get to one that wasn’t. The pool was green and couldn’t be used. Got to breakfast about 7 and there was toast, cereal, coffee, and waffle maker. There wasn’t any options.
NEVER AGAIN
I have stayed here for 10 days , they said I couldn’t split my payments so I had to go load money on my card . Well she like I have to wait until 3 to check back in
Nothing to like at this location 403 North Blake Street Pine Bluff Arkansas71601, Raggedy service and pest infestation....Stay at your own Risks....