酒店回复: David, Thank you for completing our online survey regarding your recent Comfort Inn St. Robert/Fort Leonard Wood stay.On behalf of our entire team, I apologize for failing to exceed your expectations on our breakfast and the water pressure in your room. Your satisfaction is important to us as a valued guest.We will use your feedback to improve our guests' exceptional experiences.We hope for an opportunity to host you in the future properly.

酒店回复: Dear Amanda, Thank you for sharing your experience and for the kind words about our hotel! We're thrilled to hear that our 24/7 pool and proximity to restaurants contributed to a memorable stay. It warms our hearts to know that we could be a part of your family day and graduation celebration with your soldier. We're also glad you enjoyed the ease of commuting to FLW base and our complimentary breakfast. Your recommendation means the world to us, and we look forward to welcoming you back soon!

酒店回复: Dear Conner, Thank you for completing our online survey. During your stay in February, we regretfully encountered an issue with our fire alarm panel that we were previously unaware of. Please know that the problem was resolved promptly the following week.We sincerely apologize for the inconvenience this caused you and your family. Your feedback is invaluable to us, and we remain committed to ensuring a seamless and comfortable experience for all our guests.

酒店回复: Lloyd, thank you for taking the time to share your feedback! We're delighted to hear that you found your stay clean, comfortable, and reasonably priced.We appreciate your comments regarding our housekeeping schedule. While our current policy aligns with industry standards, we understand the value of daily housekeeping for our guests and will share your input. We hope to have the opportunity to welcome you back soon.

酒店回复: Thank you for sharing your feedback, Kim. We’re glad to hear that you found the room clean and comfortable. However, we’re sorry to learn that the common areas and pool did not meet your expectations. We appreciate you bringing this to our attention, as it helps us improve the experience for our guests. Your comments have been shared with our team for review, and we hope to provide a better stay should you choose to visit us again.

酒店回复: Rachael, Thank you for your kind words! We appreciate your stay and know you enjoyed a clean, comfortable stay. We look forward to seeing you again if your travels bring you back through St Robert/Fort Leonard Wood!

酒店回复: Lewando, I am happy to hear that. We are disappointed to hear about your other concerns. I know the color of the pool makes it seem darker, but we will investigate. Thank you for staying with us and filling out our online survey.

酒店回复: Aubrey, Thank you for sharing your experience with us! We’re glad to hear that you enjoyed our clean, warm pool and the breakfast. We truly appreciate your input regarding the shower water pressure and the slippery shower floor. We will certainly look into both of these issues to make improvements. We hope to have the opportunity to welcome you back soon!

酒店回复: Thank you, Virginia, for taking the time to share your experience. We're delighted to hear that you enjoyed the modern feel of our property and found our breakfast selection to be great! We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback means a lot to us. We look forward to welcoming you back soon!