Hotel is very outdated, dirty. No regular coffee in the room. The stairway to the second floor was extremely dirty. The faucets and drains in the bathroom are rusted. The pool was closed which was not disclosed but I would not have swam in it the hotel is filthy. They should close it down. Not worth $200 a night. We might have paid $50.
3.0分
其他
Couldn't get TV to work, room wasn't clean as trash was under the desk and the hotel smelled like someone was cooking Indian food.
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酒店回复: Thank you for your feedback. We're sorry to hear about the issues with the TV, cleanliness, and odors during your stay. This is not the standard we aim to uphold, and we’ve addressed your concerns with our team. We appreciate your input and hope to offer you a better experience in the future.
1.0分
其他
Very run down. Dirty carpets in the hallways, the bathroom door was falling apart in the room
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酒店回复: THANK YOU FOR STAYING WITH US.WE TAKE YOUR FEEDBACK SERIOUSLY AND REST ASSURE WE WILL WORK ON YOUR CONCERN.
2.0分
商务出差
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Will not stay here again. Nor would I suggest anyone else staying, if cleanliness is of concern. I wish I took a picture of the shower/tub combo and all of the hair left in there along with the condition itself.
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酒店回复: We're very sorry to hear about the cleanliness issue you encountered. This is not the standard we aim to provide, and we’ve addressed it with our housekeeping team. Thank you for your feedback we appreciate you bringing it to our attention.
5.0分
其他
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We were just passing thru town and this hotel perfectly met our needs. It was what you would expect from a budget hotel. The beds were very comfy with nice bedding and the room was clean. Towels were a little thin, but adequate and the toilette seat was broken in our room, but useable. Good continental breakfast was included
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酒店回复: Thank you for your feedback! We're glad you had a comfortable stay and enjoyed the breakfast. We appreciate you pointing out the issues with the towels and toilet seat, we've shared this with our team to address. Safe travels, and we hope to see you again!
1.0分
家庭亲子
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Location of Property was fine. There is lack of maintenance. In our room the curved rod for the shower was pulling out from the wall such that the shower curtain which in the middle. Guess they can clean the floor on that one as how do you shower with the lack of a curtain. How do the cleaning people simply not see that and not report it so it can be fixed??
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酒店回复: Thank you for your feedback. We sincerely apologize for the maintenance issue you experienced with the shower curtain. This is certainly not the standard we aim to uphold, and we understand how it may have impacted your stay. We will be addressing this with our housekeeping and maintenance teams to ensure such issues are promptly reported and resolved in the future.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience next time.
5.0分
其他
Great place!
Updating looks going well.
We stayed on restaurant side and was still quiet. Will stay again!
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酒店回复: Thank you so much for your kind feedback! We're delighted to hear that the updates are going well and that you enjoyed a peaceful stay on the restaurant side. It's always our goal to provide a comfortable and quiet environment for our guests, even during improvements.We truly appreciate your understanding and look forward to welcoming you back again soon!
2.0分
其他
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Avoid if at all possible.
Most of the hotel seemed to be 'out of order'. The indoor pool is closed with furniture piled in the room, the only available room was on the second floor with no elevator, we booked a room with a king sized bed and the bathroom was unusable. We were switched to a room with a queen sized bed but refused a partial refund when requested.
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酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the closed amenities, room changes, and lack of elevator access. We understand your frustration and regret that we couldn’t fully meet your expectations. Your concerns have been noted and shared with management to improve future guest experiences.
3.0分
其他
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Room was clean and comfortable, but there was only one chair and the air conditioner, while it worked well, was ridiculously noisy. It was okay for a one night stay, but one would want a bigger room if you were staying longer.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found the room clean and comfortable. We appreciate your comments regarding the air conditioner and the room setup your input helps us improve.We’re sorry for any inconvenience caused by the noise from the AC and the limited seating. We hope to welcome you back soon and provide you with an even better experience.
4.0分
其他
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KS traveler.
The room was clean and comfortable. The bathroom needs new the old caulking replaced around the tub shower . The sink was missing the drain stopper and something could be dropped down the drain. The bed was very comfortable. I would probably stay there again.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found the room clean and the bed comfortable. We appreciate you bringing the bathroom maintenance issues to our attention, our team will look into the caulking and replace the missing sink stopper as soon as possible. Your comfort is important to us, and we’re happy to know you’d consider staying with us again. We look forward to welcoming you back!
Hotel is very outdated, dirty. No regular coffee in the room. The stairway to the second floor was extremely dirty. The faucets and drains in the bathroom are rusted. The pool was closed which was not disclosed but I would not have swam in it the hotel is filthy. They should close it down. Not worth $200 a night. We might have paid $50.
Couldn't get TV to work, room wasn't clean as trash was under the desk and the hotel smelled like someone was cooking Indian food.
Very run down. Dirty carpets in the hallways, the bathroom door was falling apart in the room
Will not stay here again. Nor would I suggest anyone else staying, if cleanliness is of concern. I wish I took a picture of the shower/tub combo and all of the hair left in there along with the condition itself.
We were just passing thru town and this hotel perfectly met our needs. It was what you would expect from a budget hotel. The beds were very comfy with nice bedding and the room was clean. Towels were a little thin, but adequate and the toilette seat was broken in our room, but useable. Good continental breakfast was included
Location of Property was fine. There is lack of maintenance. In our room the curved rod for the shower was pulling out from the wall such that the shower curtain which in the middle. Guess they can clean the floor on that one as how do you shower with the lack of a curtain. How do the cleaning people simply not see that and not report it so it can be fixed??
Great place!
Updating looks going well.
We stayed on restaurant side and was still quiet. Will stay again!
Avoid if at all possible.
Most of the hotel seemed to be 'out of order'. The indoor pool is closed with furniture piled in the room, the only available room was on the second floor with no elevator, we booked a room with a king sized bed and the bathroom was unusable. We were switched to a room with a queen sized bed but refused a partial refund when requested.
Room was clean and comfortable, but there was only one chair and the air conditioner, while it worked well, was ridiculously noisy. It was okay for a one night stay, but one would want a bigger room if you were staying longer.
KS traveler.
The room was clean and comfortable. The bathroom needs new the old caulking replaced around the tub shower . The sink was missing the drain stopper and something could be dropped down the drain. The bed was very comfortable. I would probably stay there again.