酒店回复: Hi Benjamin - Vielen Dank für Ihre tolle Bewertung und die Empfehlung! Es freut uns sehr, dass Sie mit dem Zimmer und dem freundlichen Personal zufrieden waren. Besonders schön zu hören ist, dass das Frühstück für diese Preiskategorie perfekt war – genau das ist unser Ziel. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 😊🥐🛏️Thank you for your great review and recommendation! We're very happy to hear that you were pleased with the room and found our staff to be friendly. Especially glad to know the breakfast was perfect for this price category—that’s exactly what we aim for. We hope to welcome you back again soon!
5.0分
商务出差
原文
翻译提供方：Google
柜台服务很好，房间干净，只是味道有点难受，但是很好，酒店整体干净
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酒店回复: Hello Francisco,We appreciate your positive feedback on the cleanliness of the rooms and the excellent service provided at the front desk. We will make sure to address the issue regarding the odor to enhance our guests' experience. Thank you for choosing to stay with us.
2.0分
其他
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There was no breakfast at 7am. When I inquired at the front desk (I had to wake up the person at the desk) they said they were out of food and waiting on a delivery.
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酒店回复: Hello Erinn,Thank you for sharing your experience regarding breakfast. We appreciate your feedback as it helps us understand our guests' needs better. It's unfortunate that the timing of the food delivery did not meet your expectations. Your comments have been noted for review, and we continuously strive to improve our service for future guests. Thank you for your understanding.
4.0分
其他
Basic good service and condition
Good basic service and condition. Wi-Fi was difficult to login. Took several tries. Staff was friendly.
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酒店回复: Hello Stephen,Thank you for your feedback regarding your recent stay. We're glad to hear you found our staff friendly and the service satisfactory. We appreciate your comments about the Wi-Fi login process, and we'll take this into account for future improvements. Your experience is important to us, and we hope to welcome you back on your next visit for an even better stay.
4.0分
商务出差
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You get what you pay for
Staff was friendly but the area was a little
sketchy. Room was okay. There was a stain on the bedding though. Breakfast was not the greatest.
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酒店回复: Hello Marium,Thank you for sharing your feedback about your recent stay. We appreciate your compliments about our friendly staff. We're continuously working to improve our guest experience and will take your comments regarding the bedding and breakfast into consideration. We hope you'll consider staying with us again in the future, as we'd love the opportunity to provide you with an even better experience.
2.0分
家庭亲子
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It was a nice two queen room but the sink water faucet had limited water flow and the bathroom also water ran slow, the Wi-Fi barley work. And the staff did not clean or changes our bed sheets once during our 4 days stay, they was trying to rush us to check out wasn’t even ready and the staff force me to pick Diderot wash rag and it was their job to do it,
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酒店回复: Dear Markeyta - Thank you for sharing your experience with us. We're glad to hear you found the two-queen room comfortable, but we’re truly sorry for the inconveniences you encountered during your stay.Regarding the housekeeping, due to updated COVID-19 safety protocols, stayover service is now provided upon request to minimize contact and ensure guest safety. We understand this may not have been clearly communicated, and we apologize for any confusion or frustration it caused.The issues with water flow, Wi-Fi connectivity, and the checkout experience are concerning, and we’re addressing them with our maintenance and front desk teams. No guest should feel rushed or be asked to handle tasks that are our responsibility, and we’re sorry that this happened.Your feedback is invaluable, and we’re taking it seriously to improve our service and communication. We appreciate you bringing these matters to our attention and hope you’ll consider giving us another chance to provide a better experience.
3.0分
家庭亲子
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The room had an unpleasant moldy smell as we first walked in. Maybe it was the cleaning product. The Breakfast area was unkempt. We got there at 8:30, breakfast ends at 9. No meats, a little eggs gravy empty, food and crumbs lined the counters. Bagels underside soggy. No plastic forks-we looked through cabinets till we found some. Trash full, floors messy, tables not cleared. A young man did bring sausage links out a few min later.
4.0分
其他
Stay was good. Comfortable and clean. Didn't like smoke alarm was hanging down from wall by the wires. Overall nice place. Very reasonable rate.
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酒店回复: Hi Connie - Thanks so much for the kind and honest review! We're really glad to hear your stay was comfortable and clean—that’s exactly what we aim for. And thank you for pointing out the issue with the smoke alarm. That’s definitely not something we want overlooked, and we’ll make sure it’s addressed right away.We’re happy you found the rate reasonable and the overall experience positive. Hope to welcome you back soon with everything in perfect shape!
5.0分
其他
George and JJ were very friendly and helpful. Great customer service. Bed was comfy. Breakfast helped start the day.
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酒店回复: Hello Nick - Thank you so much for the perfect 10/10 rating! 🌟 We're thrilled to hear that George and JJ made such a positive impression—I'll be sure to pass along your kind words. It's great to know you enjoyed the comfy bed and that breakfast gave your day a strong start. We truly appreciate your feedback and look forward to welcoming you back soon!
4.0分
其他
Great, friendly staff
Great and comfortable staff staff was really great and friendly room was OK but great staff
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酒店回复: Hi Anthony - Thank you for the kind words! We're thrilled to hear our staff made a great impression and helped make your stay comfortable. We'll keep working to make every part of the experience just as positive. Hope to welcome you again soon!
推荐
房间高于平均水平，员工非常友好，早餐价格合理
柜台服务很好，房间干净，只是味道有点难受，但是很好，酒店整体干净
There was no breakfast at 7am. When I inquired at the front desk (I had to wake up the person at the desk) they said they were out of food and waiting on a delivery.
Basic good service and condition
Good basic service and condition. Wi-Fi was difficult to login. Took several tries. Staff was friendly.
You get what you pay for
Staff was friendly but the area was a little
sketchy. Room was okay. There was a stain on the bedding though. Breakfast was not the greatest.
It was a nice two queen room but the sink water faucet had limited water flow and the bathroom also water ran slow, the Wi-Fi barley work. And the staff did not clean or changes our bed sheets once during our 4 days stay, they was trying to rush us to check out wasn’t even ready and the staff force me to pick Diderot wash rag and it was their job to do it,
The room had an unpleasant moldy smell as we first walked in. Maybe it was the cleaning product. The Breakfast area was unkempt. We got there at 8:30, breakfast ends at 9. No meats, a little eggs gravy empty, food and crumbs lined the counters. Bagels underside soggy. No plastic forks-we looked through cabinets till we found some. Trash full, floors messy, tables not cleared. A young man did bring sausage links out a few min later.
Stay was good. Comfortable and clean. Didn't like smoke alarm was hanging down from wall by the wires. Overall nice place. Very reasonable rate.
George and JJ were very friendly and helpful. Great customer service. Bed was comfy. Breakfast helped start the day.
Great, friendly staff
Great and comfortable staff staff was really great and friendly room was OK but great staff