酒店回复: Merci pour les mots gentils. À la réception, nous nous efforçons de faire en sorte que tout le monde se sente le bienvenu.Thank you for the kind words. We at the front desk strive to make everyone feel welcomed.
5.0分
其他
Very nice hotel Staff was very friendly and helpful. Breakfast was very good and something for everyone to enjoy.
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酒店回复: Thank you so much for your kind words! We're delighted to hear you enjoyed your stay, especially the warm service from our team and the variety at breakfast. It’s wonderful to know the experience felt welcoming and satisfying from start to finish. We truly appreciate your feedback and look forward to seeing you again!
2.0分
家庭亲子
Carpet torn in many places Heater extremely noisey hard to sleep with all heater noise Not the cleanest.
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酒店回复: Thank you for sharing your experience. I'm truly sorry to hear about the condition of the carpet, the noise from the heater, and the cleanliness concerns you encountered. This isn’t the standard we aim to uphold, and I appreciate you bringing these issues to our attention. Your feedback is being shared with our team so we can address these areas and improve the comfort and quality of our rooms. We hope to have the opportunity to provide you with a better stay in the future.
4.0分
商务出差
Staff was great, breakfast was good. Bed was completely uncomfortable and room felt dated.
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酒店回复: Thank you for sharing your experience with us. We're so glad to hear that our staff made a great impression and that you enjoyed breakfast—those are highlights we’re proud of!We’re sorry to learn that the bed and room comfort didn’t meet expectations. Your feedback is important, and we’re actively reviewing our room furnishings to ensure a more restful stay for future guests. We appreciate your honesty—it helps us grow.We hope to welcome you back again and provide a more comfortable experience next time.
4.0分
其他
Nice place
Was a really decent hotel, very clean, staff was friendly and had a great breakfast!! Would stay here again!!
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酒店回复: Thank you for sharing your experience with us! We're so glad to hear you enjoyed your stay—from the clean rooms and friendly staff to the breakfast that started your day off right. It’s wonderful to know you’d choose us again!We truly appreciate your kind words and look forward to welcoming you back whenever your travels bring you to Park Rapids.
3.0分
其他
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It's going to get better
My first impression was Jenny. She was kind, friendly, and accommodating. While I did not get the room I had booked, (small oversight, no big deal) the room I got was sufficient for my needs aside from the shower. Jenny called me almost right away in my room to say she had made a mistake and could move me. I had started putting my things away and had my shoes off. My first impression of the room was the smell. It smelled like a military foot locker. Musty/moldy. There were holes in the wall (housekeeping said it was from racks that were there before), the Air Conditioning worked when it wanted to. The shower did not have a bar for me to use when getting in and out and the floor was a little slick in it. That being said, the bottles of shampoo, conditioner, and body soap on attached to the wall were very nice, smelled nice, and were a convenient addition. I'm thinking about doing this in my own shower. The bed was uncomfortable, but not unbearable. Breakfast, THE BREAKFAST! That was outstanding and I was thankful for the croissant. While I do not intend to ever stay at this hotel again, the staff more than made up for the lack of upkeep the previous owners seemed okay with. I have high hopes for the new ownership at this location and am glad they're getting the right people in place to right the ship. Thank you.
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酒店回复: Thank you for your thoughtful and candid review. I'm truly grateful for your kind words and for recognizing the efforts of our team—it means a great deal. I also appreciate your detailed feedback about the room and amenities. While I'm sorry we missed the mark in several areas, your comments help us better understand where improvements are most needed.We're committed to making meaningful changes, and your optimism about the new ownership and direction is deeply encouraging. Thank you again for your honesty and for giving us the opportunity to learn and grow. Wishing you all the best in your future travels.Warm regards,Jenny
4.0分
其他
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Better than expected.
Person that checked us in was friendly. The room was decent and clean.
Breakfast was a little skimpy, but there was a hot breakfast sandwich available. No fruit, hard-boiled eggs, or toppings for oatmeal, which would have been nice.
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酒店回复: Thank you for sharing your experience with us. We're so pleased to hear that your check-in was welcoming and that your room was clean and comfortable—our team works hard to make sure every guest feels at home from the moment they arrive.We also appreciate your feedback on breakfast. While we're glad the hot sandwich was a helpful start to your day, we understand how additional options like fruit, hard-boiled eggs, or oatmeal toppings could have made it even better. Your suggestions are truly valued and will be considered as we continue refining our offerings.Thanks again for staying with us. We hope to have the chance to welcome you back and make your next visit even more enjoyable.
4.0分
其他
Nice stay for the price. Clean and quiet. The breakfast is nothing special but okay, will stay again.
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酒店回复: Thank you for staying with us and for sharing your thoughts! I’m glad to hear you found your room clean and quiet—those are two things we always strive to deliver. We appreciate your honest feedback about breakfast and will keep it in mind as we look for ways to improve.It’s great to know you’d choose us again. We look forward to welcoming you back for another comfortable stay!
5.0分
其他
Rented two rooms. The price was great. The stuff was very nice and accommodating accommodating
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you found great value in your stay and that our team made a positive impression with their friendliness and accommodating service. It’s always our goal to make guests feel welcome and well cared for, and it’s wonderful to know that came through during your visit.We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again soon!
这是一家不错的汽车旅馆。干净整洁，一切都符合我们的预期。
欢迎是非常愉快和热情的。
Very nice hotel Staff was very friendly and helpful. Breakfast was very good and something for everyone to enjoy.
Carpet torn in many places Heater extremely noisey hard to sleep with all heater noise Not the cleanest.
Staff was great, breakfast was good. Bed was completely uncomfortable and room felt dated.
Nice place
Was a really decent hotel, very clean, staff was friendly and had a great breakfast!! Would stay here again!!
It's going to get better
My first impression was Jenny. She was kind, friendly, and accommodating. While I did not get the room I had booked, (small oversight, no big deal) the room I got was sufficient for my needs aside from the shower. Jenny called me almost right away in my room to say she had made a mistake and could move me. I had started putting my things away and had my shoes off. My first impression of the room was the smell. It smelled like a military foot locker. Musty/moldy. There were holes in the wall (housekeeping said it was from racks that were there before), the Air Conditioning worked when it wanted to. The shower did not have a bar for me to use when getting in and out and the floor was a little slick in it. That being said, the bottles of shampoo, conditioner, and body soap on attached to the wall were very nice, smelled nice, and were a convenient addition. I'm thinking about doing this in my own shower. The bed was uncomfortable, but not unbearable. Breakfast, THE BREAKFAST! That was outstanding and I was thankful for the croissant. While I do not intend to ever stay at this hotel again, the staff more than made up for the lack of upkeep the previous owners seemed okay with. I have high hopes for the new ownership at this location and am glad they're getting the right people in place to right the ship. Thank you.
Better than expected.
Person that checked us in was friendly. The room was decent and clean.
Breakfast was a little skimpy, but there was a hot breakfast sandwich available. No fruit, hard-boiled eggs, or toppings for oatmeal, which would have been nice.
Nice stay for the price. Clean and quiet. The breakfast is nothing special but okay, will stay again.
Rented two rooms. The price was great. The stuff was very nice and accommodating accommodating