Breakfast was good, sausage, boiled & Scrambled eggs, yogurt, waffels, muffins. Iced lemon water in lobby at all times. Friendly staff, convenient location. Elevator needs a good maintenance though
1.0分
其他
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My elderly mom, uncle and aunt were guests here on a reservation I made for them. When they got to the hotel they were told that they didn't have a reservation and they ended up giving them 1 room with one bed when I had paid for 2 separate rooms. They asked why only one bed and were moved to another room with 2 beds; again, the payment was made for TWO ROOMS NOT ONE. These are elderly people, they took what they got and when they came back and told me about it, I tried to get the reimbursement through ******* and ******* said they contacted the property and my request was denied, even though now they admitted that their records did show the original reservation but had one of the rooms as no show when my relatives were told initially that there was no reservation on file.
3.0分
家庭亲子
The parking lot had people hanging around in it. The neighborhood itself didn't feel safe. The room had a an old mildew smell. The carpet was stained and dirty.
很好,但是尽管广告中说游泳池关闭了,但它却关闭了。否则我就不会预订这家酒店。
工作人员很好。我通过 ******** 预订了房间,并支付了费用,准备和我的孙女一起去。她很期待游泳池,但游泳池坏了,所以他们告诉我可以取消预订,但我必须通过 ******* 才能拿回我的钱,所以我说好的,然后我在离市区较近的地方预订了一个房间,因为这家酒店比我想要的要远一点,所以当 ******* 试图给我退款时,酒店拒绝了,所以我损失了钱。这让我通过 ******* 预订酒店损失的钱翻了一番。我一直通过 ******* 享受到优质的服务,但最近我不会向任何人推荐他们。
需要翻新。
房间里充满潮湿的臭味
很长时间没有进行过翻修
房间里充满霉味,闻起来有霉点,而且我们入住前没有打扫。水槽排水很慢,地板很湿。
我房间的地板很湿,就像他们刚刚把地毯弄湿了一样。我家有小孩,会爬,所以我不喜欢这样。房间里的冰箱坏了。最糟糕的经历
床铺质量和舒适度、早餐
伟大的!
Breakfast was good, sausage, boiled & Scrambled eggs, yogurt, waffels, muffins. Iced lemon water in lobby at all times. Friendly staff, convenient location. Elevator needs a good maintenance though
My elderly mom, uncle and aunt were guests here on a reservation I made for them. When they got to the hotel they were told that they didn't have a reservation and they ended up giving them 1 room with one bed when I had paid for 2 separate rooms. They asked why only one bed and were moved to another room with 2 beds; again, the payment was made for TWO ROOMS NOT ONE. These are elderly people, they took what they got and when they came back and told me about it, I tried to get the reimbursement through ******* and ******* said they contacted the property and my request was denied, even though now they admitted that their records did show the original reservation but had one of the rooms as no show when my relatives were told initially that there was no reservation on file.
The parking lot had people hanging around in it. The neighborhood itself didn't feel safe. The room had a an old mildew smell. The carpet was stained and dirty.