酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future.
Convenient location but not worth the safety concerns. We were awoken at 1am to guests yelling in the hallway and lobby, this went on for at least an hour even after the police came. Police were questioning a guest in a room next to us while the screaming drama continued. After a day of travel this impacted our sleep and following day travel. Whatever was happening the screaming lady should have been removed quickly to address her issue and not impact all the guests in the hallway. Mold from a repaired leak in the bathroom ceiling showed the quality of work and the hallway needs some serious attention. Front staff didn't even acknowledge the drama grom the night on checkout. Would not recommend.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future.
5.0分
其他
Nice place to stay for a night while traveling. A little dated, but clean and comfortable. Appreciated the restaurant on site.
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酒店回复: Thank you for completing our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We are so glad you had a good stay. It is always a pleasure to receive positive feedback. We hope you will visit us again!
5.0分
其他
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The room was spacious and clean and it had a comfortable chair. That’s actually a huge + for me. The front desk was friendly. Breakfast was very good, and the young lady who handled breakfast was a Star!!! She either deserves a raise or a helper. She handled everything to keep a large crowd happy like a champ.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4.0分
其他
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Everything was great except for the mattress that was very uncomfortable. The doors are heavy as well so when someone closes it you can hear it in your room. Could use paint on the doors.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future.
4.0分
情侣出游
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The hotel was nice, great location. A bit worn down, carpets pretty stained. Staff was nice, but there was no ice machines working, they said that they are working on getting them fixed, but we had no ice....would stay again if in the area.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4.0分
其他
Room great hotel good with a good restaurant connected , close to Harper’s ferry visitor center good one stay to visit Harper’s ferry , a great historic site
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
这只是两个朋友为期两晚的短途旅行，目的就是放松身心，摆脱日常工作和压力的烦恼。
虚假宣传无疑，根本没有
这些文件夹很旧而且有点脏。
这里安静又放松。新鲜的绿色植物很美丽。
Convenient location but not worth the safety concerns. We were awoken at 1am to guests yelling in the hallway and lobby, this went on for at least an hour even after the police came. Police were questioning a guest in a room next to us while the screaming drama continued. After a day of travel this impacted our sleep and following day travel. Whatever was happening the screaming lady should have been removed quickly to address her issue and not impact all the guests in the hallway. Mold from a repaired leak in the bathroom ceiling showed the quality of work and the hallway needs some serious attention. Front staff didn't even acknowledge the drama grom the night on checkout. Would not recommend.
Nice place to stay for a night while traveling. A little dated, but clean and comfortable. Appreciated the restaurant on site.
The room was spacious and clean and it had a comfortable chair. That’s actually a huge + for me. The front desk was friendly. Breakfast was very good, and the young lady who handled breakfast was a Star!!! She either deserves a raise or a helper. She handled everything to keep a large crowd happy like a champ.
Everything was great except for the mattress that was very uncomfortable. The doors are heavy as well so when someone closes it you can hear it in your room. Could use paint on the doors.
The hotel was nice, great location. A bit worn down, carpets pretty stained. Staff was nice, but there was no ice machines working, they said that they are working on getting them fixed, but we had no ice....would stay again if in the area.
Room great hotel good with a good restaurant connected , close to Harper’s ferry visitor center good one stay to visit Harper’s ferry , a great historic site