Same breakfast everyday. Scrambled eggs were burnt, oatmeal was missing one morning.they promised to serve omelette son Sunday but again had scrambled eggs.
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酒店回复: Dear Rahul, thank you for sharing your thoughts. We’re truly sorry to hear that your experience did not meet expectations. We know breakfast is the most important meal of the day. We have coached our breakfast staff so that this will no longer be an issue. Your feedback is essential to helping us provide better experiences, and we would love the chance to welcome you back for a stay that truly meets your expectations.
4.0分
家庭亲子
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Overall nice place to stay with your family.
Upkeep, cleanliness has room for improvement although wasn’t bad…
Pool overloaded with chlorine.
Staff was friendly
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酒店回复: Hi BrunoThank you for sharing your experience with us! We’re glad to hear you enjoyed your stay overall. We apologize for the pool and are actively working on improving this process to ensure a smoother experience for our guests. We hope to have the opportunity to welcome you back soon!Kind Regards,DeShera J.|Assistant General Manager
4.0分
其他
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Breakfast was great! Pool was terrible. Couldn't even be in the pool room because of the amount of chlorine they dumped in that pool.
Room was ok. Overall needs a good clean. I did like the location because it’s kind of hidden and also close to everything..but I didn’t because of the sketchy people hanging around and walking around in that area.
4.0分
其他
Would give a 5 star if they vacuum their carpets in the room and have a decent breakfast. Other than that I guess it was okay.
5.0分
家庭亲子
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Parking area seemed safe we had no issues. The workers there were excellent. Friendly and polite. Like to joke around and always smiling. Your pool was green and gross and ice cold . That was the only issue so we didn’t use the pool because of that. Otherwise it was an excellent stay.
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酒店回复: Hi Kimberly! We are so delighted to hear that you had a wonderful experience. Our staff here at the hotel go above and beyond to make sure that our guests feel comfortable. We are thrilled to see that our hard work is paying off. Unfortunately, our pool is painted green on the inside which makes the appearance of the water seem green. This is something that we are working on. We look forward to welcoming you back in the future. Best Wishes,Holiday Inn Express and Suites
5.0分
其他
The staff was very friendly and helpful as I navigated a house hunt and schedule change.
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酒店回复: Hello Sarah! I am overjoyed to know that you enjoyed your stay with us. Guests like yourself lets us know that our hard work is paying off. Thank you for choosing the Holiday Inn Express and Suites.
5.0分
家庭亲子
Everything was great. Pool could have been cleaner but we understand because busloads of young students were staying using that area.
免费自助早餐有点问题。食物很新鲜，但当早餐做好后，比如我的情况，早餐的鸡蛋要花一个多小时才能放回托盘上。
非常好，但是游泳池不干净，本来应该是干净的，因为那是 7 月 4 日的周末，预计会有很多人去那里。
我不喜欢早餐，房间很脏。
Same breakfast everyday. Scrambled eggs were burnt, oatmeal was missing one morning.they promised to serve omelette son Sunday but again had scrambled eggs.
Overall nice place to stay with your family.
Upkeep, cleanliness has room for improvement although wasn’t bad…
Pool overloaded with chlorine.
Staff was friendly
Breakfast was great! Pool was terrible. Couldn't even be in the pool room because of the amount of chlorine they dumped in that pool.
Room was ok. Overall needs a good clean. I did like the location because it’s kind of hidden and also close to everything..but I didn’t because of the sketchy people hanging around and walking around in that area.
Would give a 5 star if they vacuum their carpets in the room and have a decent breakfast. Other than that I guess it was okay.
Parking area seemed safe we had no issues. The workers there were excellent. Friendly and polite. Like to joke around and always smiling. Your pool was green and gross and ice cold . That was the only issue so we didn’t use the pool because of that. Otherwise it was an excellent stay.
The staff was very friendly and helpful as I navigated a house hunt and schedule change.
Everything was great. Pool could have been cleaner but we understand because busloads of young students were staying using that area.