酒店回复: I am so very sorry! There is not much we can do with the weather. Luckily we are finally back on track and able to do business as usual.
5.0分
其他
原文
翻译提供方：Google
非常漂亮、干净的酒店，去特拉维斯县博览中心很方便
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酒店回复: Thank you! I am glad you enjoyed your stay and hope you had a great time in Austin!
3.0分
家庭亲子
原文
翻译提供方：Google
酒店内没有餐厅，步行距离内也没有餐厅。
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酒店回复: While we do not have a resaurant in the hotel, all rooms come equiped with a kitchen with all of the necessary utencils, pots, pans and dishes. The Candlewood Cupboard is well stocked with items for breakfase, lunch, dinner and snacks. We also have access to several food delivery services that service almost every restaurant in Austin. I wish I could have explained this to you during your stay. Hopefully you will be back to give it a Try!
5.0分
其他
Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less
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酒店回复: Thank you and you are right. The other hotels around us do provide a ready to eat breakfast, but they do not have the fully stocked kitchen or The Candlewood Cupboard with as many selections as we have.Please know that Staybridge Suites is another brand offered by IHG that is very much like us and they do offer a breakfast.If there is anything I can do to help you with your next visit to Austin, please do not hesitate to ask.
5.0分
情侣出游
Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.
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酒店回复: Sounds like you enjoyed your stay. We enjoyed having you with us and hope to see you again in the near future.
5.0分
其他
We stayed two nights, staff was very friendly and our room was clean and comfortable.
酒店回复: Thank you! We enjoyed your stay with us.
3.0分
其他
We were given a room which had not been made up when
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酒店回复: I am so very sorry! It looks like our communication with each other failed. I think this is the 1st time I have heard this since we opened in 2019. Please let me know what we can do to obtain your return business.
4.0分
其他
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As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue
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酒店回复: Thank you for taking the time to respond. We try to cover the issues you pointed out on our website so you are not disappointed when you arrive. We do try and keep a wide selection of breakfast items in the cupboard just for this purpose. We really enjoyed your visit!
2.0分
商务出差
I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.
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酒店回复: The reason for the key for common areas has to do with the safety and security for our guests. I am sorry you were inconvenienced.
4.0分
其他
Good stay overall, clean and nice room for a great price
很难评估。
很难评估：我是在冰冻暴雨过后才到达的。酒店没电了，洗澡是冷水，没有早餐。但我们无法对抗自然因素。员工们已经尽力了...
非常漂亮、干净的酒店，去特拉维斯县博览中心很方便
酒店内没有餐厅，步行距离内也没有餐厅。
Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less
Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.
We stayed two nights, staff was very friendly and our room was clean and comfortable.
We were given a room which had not been made up when
As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue
I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.
Good stay overall, clean and nice room for a great price