Plans changed and was unable to stay this time. Have stayed here before and very nice place with friendly staff
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酒店回复: Dear James, thank you for taking the time to share your kind words, even though your plans didn’t allow you to stay with us on this occasion. We truly appreciate your loyalty and are delighted to know you’ve enjoyed our friendly staff and welcoming atmosphere on previous visits. We look forward to hosting you again whenever your travels bring you back.Best Regards,Guest Experience Team
5.0分
情侣出游
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Property was clean and well kept. The room was very nice and the bed was exceptionally comfortable. The staff is some of the most friendly and professional I’ve encountered. I have no complaints at all.
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酒店回复: Dear John, thank you for your amazing feedback. We’re delighted to hear that you found our property clean, well-kept, and our rooms comfortable, and that our staff made such a positive impression. Your kind words motivate us to continue delivering exceptional experiences, and we look forward to welcoming you back for another flawless stay. Best Regards,Guest Experience Team
1.0分
其他
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The room was dirty and smelled like old cigarette smoke. The floors were dirty. We were only sleeping for a few hours or I would have requested to be moved or left the hotel entirely.
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酒店回复: Dear Christina, thank you for sharing your experience—we’re very sorry to hear that your room did not meet our cleanliness standards and that the lingering smoke odor and dirty floors left such a negative impression. This is not the level of comfort we want for our guests, and we’ve addressed your feedback directly with our housekeeping team to ensure stricter checks are in place so rooms are fresh and properly prepared. Should you choose to stay with us again, please don’t hesitate to let us know right away if something isn’t right so we can correct it immediately and make your visit more comfortable.Best Regards,Guest Experience Team
1.0分
其他
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Floors looked like they had not been swept. Covers on bed were stained and dirty. Hair under covers as if they were there from previous person. Air conditioner had thick dust on vent, the inside of vent that you could see had black mold or mildew on it.
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酒店回复: Dear Wanda, thank you for your valuable feedback. We deeply regret the unacceptable cleanliness issues you encountered and sincerely apologize for the discomfort they caused. Your detailed feedback has been shared immediately with our housekeeping and maintenance teams to conduct a thorough review and ensure these standards are rigorously upheld. Thank you for bringing this to our attention, as we need to provide a safe and clean environment for all our guests.Best Regards,Guest Experience Team
3.0分
其他
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4nite stay for rv repair
Room was decent and had been smoked in(had not requested nonsmoking). Great room except the wall AC unit needs a very thorough cleaning.
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酒店回复: Dear Mark, thank you for your feedback! We’re glad you found the room comfortable overall, and we appreciate your note regarding the wall AC unit. We’re addressing cleaning and maintenance to ensure a fresher, more comfortable experience for future guests. We hope you will give us another chance to restore your faith in our hotel and hospitality. Best Regards,Guest Experience Team
2.0分
家庭亲子
Hair on the towels. Crumbs on the bed. Weird smell in room. Blow dryer didn’t work.
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酒店回复: Dear Ann-Marie, thank you for sharing your experience with us. We sincerely apologize for the cleanliness and maintenance issues you encountered, including the towels, bedding, odor, and blow dryer. Your feedback has been shared with our housekeeping and maintenance teams to ensure rooms are thoroughly cleaned and fully functional, so future stays are comfortable and enjoyable. We hope you will give us another chance to restore your faith in our hotel and hospitality.Best Regards,Guest Experience Team
5.0分
其他
It was quiet, clean and walkable to restaurants, stores,and recreational items.
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酒店回复: Dear Eric, thank you for your feedback! We’re glad you enjoyed the quiet, clean accommodations and convenient walking access to restaurants, stores, and recreational activities. We look forward to welcoming you back for another enjoyable stay.Best Regards,Guest Experience Team
4.0分
其他
Safe area. Packed the truck and trailer easily outside the door. Clean and convenient.
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酒店回复: Dear Charles, thank you for your wonderful feedback. We’re glad you found our location safe, convenient for parking, and our rooms clean. Thank you for sharing your positive experience! Best Regards,Guest Experience Team
3.0分
其他
Staff was nice room was clean air didnt work the best and when shower more water was in the floor then the tub
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酒店回复: Dear James, thank you for noting our friendly staff and clean rooms, and we apologize for the inconvenience caused by the air conditioning and shower drainage issues. We are addressing these maintenance concerns to ensure a more comfortable and seamless experience for future stays.Best Regards,Guest Experience Team
4.0分
其他
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Great and budget friendly
The room was budget friendly, and really nice considering the cost! My only real issue was that the door wouldn’t lock properly, so I just jammed it with a chair. The parking lot was VERY well lit, and I was able to park right in front of my room.
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酒店回复: Dear Denise, thank you for your feedback! We’re glad you found the room budget-friendly and appreciated the well-lit parking right by your door. However, we apologize for the door lock issue and have alerted maintenance to ensure it’s promptly fixed for future guests. Your safety and comfort are important to us, and we hope to welcome you back soon.Best Regards,Guest Experience Team
Plans changed and was unable to stay this time. Have stayed here before and very nice place with friendly staff
Property was clean and well kept. The room was very nice and the bed was exceptionally comfortable. The staff is some of the most friendly and professional I’ve encountered. I have no complaints at all.
The room was dirty and smelled like old cigarette smoke. The floors were dirty. We were only sleeping for a few hours or I would have requested to be moved or left the hotel entirely.
Floors looked like they had not been swept. Covers on bed were stained and dirty. Hair under covers as if they were there from previous person. Air conditioner had thick dust on vent, the inside of vent that you could see had black mold or mildew on it.
4nite stay for rv repair
Room was decent and had been smoked in(had not requested nonsmoking). Great room except the wall AC unit needs a very thorough cleaning.
Hair on the towels. Crumbs on the bed. Weird smell in room. Blow dryer didn’t work.
It was quiet, clean and walkable to restaurants, stores,and recreational items.
Safe area. Packed the truck and trailer easily outside the door. Clean and convenient.
Staff was nice room was clean air didnt work the best and when shower more water was in the floor then the tub
Great and budget friendly
The room was budget friendly, and really nice considering the cost! My only real issue was that the door wouldn’t lock properly, so I just jammed it with a chair. The parking lot was VERY well lit, and I was able to park right in front of my room.