Not bad but receptionist did not show up for a long time and was not friendly.
Bathroom was below expectations for hotels of that level, closer to motels
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酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
1.0分
其他
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We tried to check it early because of a family emergency the person at the desk at about 11 AM was extremely rude and said he would not let us check in early in the come back later. Instead, we drove home and did not even stay at the hotel I would love to have someone contact me.You have my email please reach out to me
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酒店回复: We apologize your experience was anything less than completely satisfying. We are sorry but enforcing hotel policy does not make our staff rude. You arrived around 11am. Our guests do not check out until 11am. Then housekeeping needs to clean the rooms. The room type you reserved was not available until the inhouse guest checked out and the room was cleaned. We are sorry we could not meet your expectations.
2.0分
其他
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The bed sheets were stained and worn. The inside of the microwave had food particles from the last guest. The man at the front desk was unwelcoming. He didn’t offer any information about breakfast, or any signs that I was a person paying to stay at the hotel. If you can afford better, go somewhere better.
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酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
2.0分
其他
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One of the beds in our room had several bugs. Our pillows and sheets had stains on close inspection. The sink drained very slowly. Upon leaving, the manager just said since we pre paid on line we were S. o. L. We were very unsatisfied with accommodations with no recourse.
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酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
2.0分
其他
Staffs are not friendly and rude. Breakfast is poor. Facility is ok, but a little smell something.
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酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
4.0分
其他
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The hotel was ok. I didn't like the strong smell of bleach or whatever cleaning supply that was used. The bathroom shower curtsin was disgusting different on the bottom was was very stinky. Made the bathroom smell! I advise the to clean the base tile better. Very dirty!!!!
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酒店回复: Thank you for evaluating our hotel. We hope you will give us another opportunity to exceed your expectations.
1.0分
商务出差
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Shower didn’t work for first two days. The manager after the second day said he didn’t know what I was talking about and made me prove the drain wasn’t working.Was there 16 days and my room and bathroom were never cleaned. Complained multiple times to the manager and he just said it wasn’t their policy to service the rooms daily. Only be person I dealt with over the 15 days spoke enough English to have a discussion with
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酒店回复: Thank you for your evaluation and feedback. We appreciate the time you took to bring your concern to our attention. We hope you will give us another opportunity to exceed your expectations.
4.0分
其他
Rooms were clean but very small- bed said queen but small for a queen for the price we paid room not worth it
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酒店回复: Thank you for evaluating our hotel. We hope to see you again soon.
1.0分
情侣出游
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Our room was filthy! There was a bottle under one bed and a plastic cup under the other plus other yuk!! Sheets were bad!
No welcoming when I checked in and no comments from the gentleman when I checked out! Very rude!!!!!
I have stayed in many many places and this was the worst hotel ever!
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酒店回复: Thank you for your evaluation and feedback. We apologize your experience was anything less than completely satisfying. We appreciate the time you took to bring your concern to our attention. We hope you will give us another opportunity to exceed your expectations.
1.0分
朋友出游
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When we arrived to check in around 5:30p Saturday, Mr. Patel (name should have been a red flag) desk person said I had a reservation for one person for the night. There were 4 of us going to be staying in one room that had 2 double beds. Since when do you pay for the occupants that are going to be staying in room? He charged us an additional $45 to have 3 persons stay (4 total in the room) on top of the already $165.72. He said if the 3 persons would not be staying overnight that they could be at the hotel for 30 minutes and after that he was going to charge my card $150.00. If we hadn't been running late already we would have left. Sooo... our stay... the room has a terrible odor. The shower/tub has missing pieces out of it. We dared to try the so called continental breakfast (joke) you couldn't gag down the orange juice and the syrup for the waffles was sour! Picture on the website look ok is why we booked. They do not speak very good English. I would not recommend this place. And if you do decide to book it and had a person over to visit while you are in town, watch so your cc doesn't get charged. Never again!
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酒店回复: We apologize your experience was anything less than completely satisfying. Most hotels charge extra persons fees if you arrive at the hotel with more people than you booked for. Had you booked for more people the rate increases as well. We are sorry but that is a long standing hotel policy.
Not bad but receptionist did not show up for a long time and was not friendly.
Bathroom was below expectations for hotels of that level, closer to motels
We tried to check it early because of a family emergency the person at the desk at about 11 AM was extremely rude and said he would not let us check in early in the come back later. Instead, we drove home and did not even stay at the hotel I would love to have someone contact me.You have my email please reach out to me
The bed sheets were stained and worn. The inside of the microwave had food particles from the last guest. The man at the front desk was unwelcoming. He didn’t offer any information about breakfast, or any signs that I was a person paying to stay at the hotel. If you can afford better, go somewhere better.
One of the beds in our room had several bugs. Our pillows and sheets had stains on close inspection. The sink drained very slowly. Upon leaving, the manager just said since we pre paid on line we were S. o. L. We were very unsatisfied with accommodations with no recourse.
Staffs are not friendly and rude. Breakfast is poor. Facility is ok, but a little smell something.
The hotel was ok. I didn't like the strong smell of bleach or whatever cleaning supply that was used. The bathroom shower curtsin was disgusting different on the bottom was was very stinky. Made the bathroom smell! I advise the to clean the base tile better. Very dirty!!!!
Shower didn’t work for first two days. The manager after the second day said he didn’t know what I was talking about and made me prove the drain wasn’t working.Was there 16 days and my room and bathroom were never cleaned. Complained multiple times to the manager and he just said it wasn’t their policy to service the rooms daily. Only be person I dealt with over the 15 days spoke enough English to have a discussion with
Rooms were clean but very small- bed said queen but small for a queen for the price we paid room not worth it
Our room was filthy! There was a bottle under one bed and a plastic cup under the other plus other yuk!! Sheets were bad!
No welcoming when I checked in and no comments from the gentleman when I checked out! Very rude!!!!!
I have stayed in many many places and this was the worst hotel ever!
When we arrived to check in around 5:30p Saturday, Mr. Patel (name should have been a red flag) desk person said I had a reservation for one person for the night. There were 4 of us going to be staying in one room that had 2 double beds. Since when do you pay for the occupants that are going to be staying in room? He charged us an additional $45 to have 3 persons stay (4 total in the room) on top of the already $165.72. He said if the 3 persons would not be staying overnight that they could be at the hotel for 30 minutes and after that he was going to charge my card $150.00. If we hadn't been running late already we would have left. Sooo... our stay... the room has a terrible odor. The shower/tub has missing pieces out of it. We dared to try the so called continental breakfast (joke) you couldn't gag down the orange juice and the syrup for the waffles was sour! Picture on the website look ok is why we booked. They do not speak very good English. I would not recommend this place. And if you do decide to book it and had a person over to visit while you are in town, watch so your cc doesn't get charged. Never again!