Staff was nice but rooms stunk of cigarette smoke.
I tried two rooms and they were both smelly.
Not worth the price
1.0分
其他
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We had reserved a non-smoking room months ago, but were forced to take a smoking room because it was the only one left and they were full for the night. The clerk offered to let us check out the room before paying. The door to the room was open, and there were dirty towels on the sidewalk. It was after 11 pm, and we were exhausted, so we had to take the room. We also had received an email around 8 pm asking about our check-in experience, but we had not checked in yet. Just before 10 pm, we received an email stating our reservation had been cancelled. When we called, we were told our credit card did not go through. We were assured our room was still available, and we could provide a different card. We were never offered compensation for having to take a smoking room, not having our room open, and the towels were still on the sidewalk when we left. There were also discarded tires stacked in the parking lot.
We had stayed at this hotel two weeks prior and had a positive experience.
3.0分
其他
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Door in bathroom and outside door has been damaged by dogs. There's suspicious stains on the bathroom wall. Also stains on the mattress and pillow case. The beds were comfortable, although one bed did not have a blanket on it. And only one cup for our drinks.
2.0分
其他
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Room was dirty. Dirty walls and dirty bathtub. Towels were not completely dry. No one came by to clean room after first day. No one brought extra towels or anything. Called the front office several times and no one answered. There was no room phone. Batteries in remote control were dead.
1.0分
家庭亲子
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The property was old and rundown. After we checked in and they gave us our keys, our door would not open. The woman at the desk told us the battery was going dead on our door lock and she said she would have it replaced. She never did and when we came back that evening at 10:45, our door would not open. She told us she would open the door and let us in, but basically then we would be locked in our room And if we came out, we would get locked out. So that to me was unacceptable and we had to have the manager come at 11 o’clock at night and come in our room and completely change out the lock. It just was a total disaster and not what you wanna do after a long day outside. I would never come to this property again. Horrible experience.
4.0分
其他
THE ROOM WAS CLEAN. THE STAFF WAS VERY FRIENDLY AND HELPFU. EXCEPTIONAL
1.0分
其他
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The staff was friendly, but it was not enough to get tho space more than one star. The room was WAY past needing a renovation. Plus, the room was dirty. They "cleaned" the room while I was out for the day. Cleaning consisted of making up my bed and taking the towels I used that morning. They didn't replace them, mind you. They did not put the toilet paper on the empty roller & the dead cricket in front of the a/c unit was still there AFTER they had "cleaned." It is abundantly clear the owner does not care at all about doing even the bare minimum.
2.0分
家庭亲子
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The first ‘non-smoking’ room they put us in smelled like someone had chain smoked in there for a year! The next room had mold growing in the shower/sink area because they used click together plank flooring in a wet area.
整体来说，清洁度可以再改进一下，但我还是很喜欢这里。
工作人员非常友善和专业。房间又旧又破。灯光闪烁，恒温器歪斜地挂在墙上，门也很难开关。门锁松动，即使上锁了门仍然能晃动大约四分之一英寸。
Staff was nice but rooms stunk of cigarette smoke.
I tried two rooms and they were both smelly.
Not worth the price
We had reserved a non-smoking room months ago, but were forced to take a smoking room because it was the only one left and they were full for the night. The clerk offered to let us check out the room before paying. The door to the room was open, and there were dirty towels on the sidewalk. It was after 11 pm, and we were exhausted, so we had to take the room. We also had received an email around 8 pm asking about our check-in experience, but we had not checked in yet. Just before 10 pm, we received an email stating our reservation had been cancelled. When we called, we were told our credit card did not go through. We were assured our room was still available, and we could provide a different card. We were never offered compensation for having to take a smoking room, not having our room open, and the towels were still on the sidewalk when we left. There were also discarded tires stacked in the parking lot.
We had stayed at this hotel two weeks prior and had a positive experience.
Door in bathroom and outside door has been damaged by dogs. There's suspicious stains on the bathroom wall. Also stains on the mattress and pillow case. The beds were comfortable, although one bed did not have a blanket on it. And only one cup for our drinks.
Room was dirty. Dirty walls and dirty bathtub. Towels were not completely dry. No one came by to clean room after first day. No one brought extra towels or anything. Called the front office several times and no one answered. There was no room phone. Batteries in remote control were dead.
The property was old and rundown. After we checked in and they gave us our keys, our door would not open. The woman at the desk told us the battery was going dead on our door lock and she said she would have it replaced. She never did and when we came back that evening at 10:45, our door would not open. She told us she would open the door and let us in, but basically then we would be locked in our room And if we came out, we would get locked out. So that to me was unacceptable and we had to have the manager come at 11 o’clock at night and come in our room and completely change out the lock. It just was a total disaster and not what you wanna do after a long day outside. I would never come to this property again. Horrible experience.
THE ROOM WAS CLEAN. THE STAFF WAS VERY FRIENDLY AND HELPFU. EXCEPTIONAL
The staff was friendly, but it was not enough to get tho space more than one star. The room was WAY past needing a renovation. Plus, the room was dirty. They "cleaned" the room while I was out for the day. Cleaning consisted of making up my bed and taking the towels I used that morning. They didn't replace them, mind you. They did not put the toilet paper on the empty roller & the dead cricket in front of the a/c unit was still there AFTER they had "cleaned." It is abundantly clear the owner does not care at all about doing even the bare minimum.
The first ‘non-smoking’ room they put us in smelled like someone had chain smoked in there for a year! The next room had mold growing in the shower/sink area because they used click together plank flooring in a wet area.