The staff was nice, but slow and a bit disorganized. The room was ok, but a bit disheveled. The entire facility smelled - like stale smoke.
展开
酒店回复: Thank you for taking the time to share your feedback. While we're glad to hear that you found our staff "nice," we sincerely apologize for the slow service and disorganization you experienced. This is certainly not the standard we aim for.We have also noted your comments regarding the room's condition and the issue of stale smoke smell throughout the facility. Please be assured that we are addressing these maintenance and cleanliness concerns with our team immediately. Your input is invaluable in helping us improve, and we hope you will consider giving us another chance in the future to provide a much better experience.
4.0分
家庭亲子
展开
Rooms were clean and quiet but needed some updates. Previous repairs for shower curtain rod were rough patch jobs. Door bracket had been replaced and was loosely installed on door without fixing old screw holes. Heat worked well. Would have expected better price for conditions but realize it was a football weekend so can ask any price.
展开
酒店回复: Thank you for your feedback regarding your recent stay. We are glad you found your room clean and quiet and that the heat worked well.We apologize that some maintenance issues, such as the shower curtain rod repairs and door bracket installation, did not meet our usual standards. We are addressing these specific concerns with our maintenance team immediately.We appreciate your comments regarding pricing relative to the room conditions and understand your concerns. Your detailed feedback is valuable as we work to improve our facility and guest experience. We hope to welcome you back in the future under better circumstances.
4.0分
情侣出游
展开
This property is rather isolated from other facilities and places to visit. The property needs some upgrading and room service was almost non-existent. The breakfast was fairly good but needed more variety. Scrambled eggs and link sausages were served all 4 mornings we were there. Finally, for some reason we were placed in a room which shared a wall with the elevator shaft. Noisy at times.
展开
酒店回复: We are sorry to hear about your experience and appreciate your feedback. We strive to provide exceptional service to all guests, and we apologize for any inconvenience caused. Your comments will be shared with the team for further review. We hope you may reconsider staying with us in the future.
3.0分
其他
展开
Nice staff, clean room, decent breakfast. I really wanted to relax in the hot tub that is shown in the pictures but it is no longer is existence which was disappointing.
展开
酒店回复: Thank you for sharing your feedback with us. We are delighted to hear that you found the room comfortable and enjoyed the breakfast overall. We appreciate your comments regarding friendly staff and will share this with our team.
4.0分
情侣出游
展开
The rooms are clean and doesn't smell. 50 inch tv was a nice touch. The rooms have a vintage feeling to them which i like. But the mattress needs to be upgraded, they were not comfortable. Besides thst, i enjoyed my stay.
展开
酒店回复: Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.
4.0分
其他
展开
It was decent for the money (cleanliness could have been better), but a very comfortable and safe stay. The overnight front desk lady provided excellent service and was so very kind. It was a little stuffy in the room and cold air wouldn’t kick on… but we found out next morning simply unplugging the unit 30 sec and powering on again got it working just fine!
展开
酒店回复: Thank you for sharing your feedback. We appreciate your comments regarding ac unit and the cleanliness . Your insights help us understand areas where we can improve our guest experience. It’s great to hear that you found our hotel comfortable and safe with excellent customer service. We hope to have the opportunity to serve you better in the future.
卫生服务都还不错
有礼貌又干净！
我已经在这家酒店住了四年了（每年五月都会参加自行车之旅）。说实话，自从我来这里以来，泳池区从来没有开放过。如果你不想维护泳池，那就关闭它吧。前台人员虽然很友善，但似乎对周边地区一无所知。无法提供附近餐馆或药店的信息。
我只是为了游泳池才订了酒店的房间，直到入住后才被告知游泳池不能用，所以我要求部分退款
The staff was nice, but slow and a bit disorganized. The room was ok, but a bit disheveled. The entire facility smelled - like stale smoke.
Rooms were clean and quiet but needed some updates. Previous repairs for shower curtain rod were rough patch jobs. Door bracket had been replaced and was loosely installed on door without fixing old screw holes. Heat worked well. Would have expected better price for conditions but realize it was a football weekend so can ask any price.
This property is rather isolated from other facilities and places to visit. The property needs some upgrading and room service was almost non-existent. The breakfast was fairly good but needed more variety. Scrambled eggs and link sausages were served all 4 mornings we were there. Finally, for some reason we were placed in a room which shared a wall with the elevator shaft. Noisy at times.
Nice staff, clean room, decent breakfast. I really wanted to relax in the hot tub that is shown in the pictures but it is no longer is existence which was disappointing.
The rooms are clean and doesn't smell. 50 inch tv was a nice touch. The rooms have a vintage feeling to them which i like. But the mattress needs to be upgraded, they were not comfortable. Besides thst, i enjoyed my stay.
It was decent for the money (cleanliness could have been better), but a very comfortable and safe stay. The overnight front desk lady provided excellent service and was so very kind. It was a little stuffy in the room and cold air wouldn’t kick on… but we found out next morning simply unplugging the unit 30 sec and powering on again got it working just fine!