Staff was nice and helpful. There were a few places in walking distance. Kind of older hotel so there were quick fixes in the room. Not too bad for the price! Breakfast was good, big variety!
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酒店回复: Dear Bernice,We are glad to hear that you found our staff nice and helpful, enjoyed the breakfast variety, and appreciated the convenient nearby locations. We understand your note about the hotel being older and some quick fixes in the room, and we will continue to address these areas to improve guest comfort. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager
3.0分
其他
The key did not work. When my wife got a new one she opened the door and THE ROOM WAS OCCUPIED. We were then switched to another room
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酒店回复: Dear Carl,We are very concerned to hear about the issues you experienced with your room key and the initial room assignment. We understand how unsettling this must have been and sincerely regret the inconvenience. Your feedback is taken seriously, and we will review our procedures to ensure room assignments and key access are properly managed for all future guests.Sincerely,Hotel Manager
1.0分
其他
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Nice staff no good nearby. Taxi warned me to stay on one side of the bridge and cabs won’t come to the other side at night. Nothing convient. 100.00 in taxis from city to get there.. didn’t even stay
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酒店回复: Dear Jessica,We appreciate you mentioning our nice and welcoming staff. We understand your disappointment regarding the location and transportation challenges you encountered. Your feedback helps us provide clearer information to future guests about nearby amenities and travel options. We hope to have the opportunity to better serve you should you return to the area.Sincerely,Hotel Manager
1.0分
其他
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The room smelled moldy upon entering. The bathroom was especially damp and musty. The sink and shower tray edges were plastered with white silicone caulk that was so thick- probably covering mildew growth. Beware if you have allergies. This morning the hall smelled of pot. Check in and out was easy and they were kind but I wouldn't stay here again
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酒店回复: Dear Kathe,We appreciate you highlighting the positive aspects such as our smooth check-in and friendly team. However, we understand your concerns regarding the room odor and bathroom condition. Your detailed feedback is very helpful, and our housekeeping and maintenance teams will be addressing these issues immediately to ensure a fresher and more comfortable environment for future guests.Sincerely,Hotel Manager
3.0分
其他
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Hotel is certainly a value. Old, but clean and comfortable. We checked in late at night and there were 2 people at the front desk but one person seemed less experienced and needed help constantly. So check in was quite long. The staff were very nice though and apologetic.
In the room, the iron didn’t work and we really needed it. The front desk told me I’d have to wait an hour for a maintenance worker to come which was too late for us.
Breakfast was great!
Overall, food stay, right near Widener Univ
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酒店回复: Dear Rajita,We are glad to hear that you found our hotel clean, comfortable, and a great value, and that you enjoyed the breakfast and convenient location. However, we understand your concerns regarding the long check-in, the iron not working, and the delay for maintenance assistance. Your feedback is valuable, and we will review these matters with our team to improve the guest experience and ensure more efficient service in the future.Sincerely,Hotel Manager
5.0分
其他
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Comfort Inn Philadelphia Airport is a decent budget hotel for short stays or quick airport trips. The free shuttle service and friendly staff make travel easy, but some guests mention the rooms could be cleaner and the area feels a bit rough at night. Overall, it’s convenient and affordable if you just need a simple place to rest before or after a flight.
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酒店回复: Dear Mohamed,We are delighted to know that you had a pleasant stay and appreciated our convenient location, free shuttle service, and friendly staff. It is wonderful to see that you found our hotel a good choice for short stays and airport trips. We will continue to work on maintaining cleaner rooms and improving the overall experience for every guest.Sincerely,Hotel Manager
1.0分
商务出差
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The network has been disconnected，我订的一张大床只有1.5。而且只有靠近电梯，The staff told me that all gueen rooms are close to the elevator, and changing rooms is also on other floors close to the elevator. My reservation is non-refundable. So no refund.
2.0分
其他
Didn't like this hotel at all. Get what you pay for!
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酒店回复: Dear Tricia,We are concerned to hear that your stay did not meet your expectations. We understand your feedback and take it seriously as we work to improve our guest experience. Your comments help us identify areas for improvement, and we hope to have the opportunity to provide a more comfortable and enjoyable stay in the future.Sincerely,Hotel Manager
前台服务态度很好，Sagar很热情，房间很大，交通很方便，附近也有吃的餐厅，短期居住可以考虑住在这里，早餐也不错
这个酒店真是太差了，房门锁都破损了，感觉使劲一推就能打开，前台服务员更差劲，信用卡机器坏了要手动输入信用卡信息，他输错了号码说让我给银行打电话，真是无语，让他再试试一副不情愿的样子，然后再输一遍就通过了，酒店就在一个消防站旁边，美国的消防车出警次数特别多，窗户不隔音，半夜被和早晨都被消防车巨大的噪音打扰。给安排到电梯门口的房间，早上被电梯蜂鸣声吵醒，应该是有人长时间阻挡电梯，电梯警报声，太差劲了
Staff was nice and helpful. There were a few places in walking distance. Kind of older hotel so there were quick fixes in the room. Not too bad for the price! Breakfast was good, big variety!
The key did not work. When my wife got a new one she opened the door and THE ROOM WAS OCCUPIED. We were then switched to another room
Nice staff no good nearby. Taxi warned me to stay on one side of the bridge and cabs won’t come to the other side at night. Nothing convient. 100.00 in taxis from city to get there.. didn’t even stay
The room smelled moldy upon entering. The bathroom was especially damp and musty. The sink and shower tray edges were plastered with white silicone caulk that was so thick- probably covering mildew growth. Beware if you have allergies. This morning the hall smelled of pot. Check in and out was easy and they were kind but I wouldn't stay here again
Hotel is certainly a value. Old, but clean and comfortable. We checked in late at night and there were 2 people at the front desk but one person seemed less experienced and needed help constantly. So check in was quite long. The staff were very nice though and apologetic.
In the room, the iron didn’t work and we really needed it. The front desk told me I’d have to wait an hour for a maintenance worker to come which was too late for us.
Breakfast was great!
Overall, food stay, right near Widener Univ
Comfort Inn Philadelphia Airport is a decent budget hotel for short stays or quick airport trips. The free shuttle service and friendly staff make travel easy, but some guests mention the rooms could be cleaner and the area feels a bit rough at night. Overall, it’s convenient and affordable if you just need a simple place to rest before or after a flight.
The network has been disconnected，我订的一张大床只有1.5。而且只有靠近电梯，The staff told me that all gueen rooms are close to the elevator, and changing rooms is also on other floors close to the elevator. My reservation is non-refundable. So no refund.
Didn't like this hotel at all. Get what you pay for!