酒店回复: Edward, Thank you for being our guest, Again we apologize for the arrival of your room being at a lower temp. It is disheartening to know everything else was terrible for you, as I (GM) offered to change your room, but you declined, and as for the dinner vouchers. I'm showing your room was given and redeemed 60 in food/drinks. Again we thank you for staying with us, and we hope to see you again in the future to show this stay was an exception.
5.0分
家庭亲子
原文
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这里的每个人都很棒，帮我们办理退房的那位女士也非常棒，给她加薪吧！这就是我只住假日酒店的原因。A+
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酒店回复: Nick, Thanks for being our guest and leaving us a positive rating and review. We are thrilled you enjoyed your stay and that Kenyata was so helpful. We hope to see you again in the future.
酒店回复: Brad, Thank you for being our guest, and being very patient with us with we experienced the power outage, you understanding was very appreciated. We will look into the towels to make sure we have only fresh, soft ones placed in our rooms, thanks for informing us of this.
酒店回复: Amy, Thank you for being our guest, and leaving us positive feedback. We are thrilled you enjoyed your stay overall, thank you for bringing the ptac issue to our attention, we will look into this and have looked into immediately.
3.0分
其他
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有人搞错了，我的钥匙上写错了房间号，所以我不得不回到前台去更改。这是我遇到的唯一问题。
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酒店回复: Lori, Thank you for being our guest and leaving us feedback. We apologize for the double trip to the front desk, we are glad after the mix up you were able to enjoy the rest of your stay. We hope to see you again in the future.
5.0分
其他
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BGSU 迎新住宿
干净舒适。早餐优惠很棒。需要早点出发，非常感谢。八月还会再来。
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酒店回复: JoAnn, Thank you for being our guest and leaving us kind feedback. We are thrilled you enjoyed your stay and can't wait for your return in August.
1.0分
其他
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从来没有经历过这样的事。工作人员一句话也没跟我说过。夜班审计员盖着毯子，抱着枕头在沙发上睡着了。
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酒店回复: David, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at our hotel did not meet expectations. We are very sorry to hear that our staff was not communicative and that you found the night auditor asleep. This is not the standard of service we aim to provide.Please be assured that we are taking your comments seriously and will investigate these issues to ensure they are not repeated.
酒店对面就是超市,餐馆,非常方便.不过酒店早餐很一般.
晚上22点当我们准备入睡的时候，酒店工作人员突然敲响我们的房门询问我们的ID，对方解释说酒店当晚有两位姓王的入住，因为我们也姓王所以要确认哪个王住这个房间，但是空调始终很吵，虽然我们把它关闭了，但是这个机器还是非常吵，吵的我们无法入睡
这是我定的第一家不带早餐的holiday Inn，一般都免费带的，而且加早餐价格和实际酒店不一样，携程上写$10，实际是15
周围吃的定西不少，而且还有超市
我入住的房间开着空调，温度只有53华氏度（约10摄氏度）。我女儿要参加排球比赛，所以大约一个半小时后，开着暖气，房间温度升到了61华氏度（约16摄氏度）。我问他们能不能给我点东西作为晚餐的补偿，但他们什么也没答应。我的家人确实很不方便。
这里的每个人都很棒，帮我们办理退房的那位女士也非常棒，给她加薪吧！这就是我只住假日酒店的原因。A+
入住体验非常棒，即使停电了，工作人员也非常热情。唯一不满意的地方是毛巾。我很喜欢毛巾，不喜欢硬邦邦的毛巾。不过除此之外，一切都很好。
总体来说，住宿体验很棒
住宿体验很棒。工作人员非常友好。唯一的问题是，我们房间暖气系统的风扇噪音很大，整晚都会周期性地响，把我们吵醒。
有人搞错了，我的钥匙上写错了房间号，所以我不得不回到前台去更改。这是我遇到的唯一问题。
BGSU 迎新住宿
干净舒适。早餐优惠很棒。需要早点出发，非常感谢。八月还会再来。
从来没有经历过这样的事。工作人员一句话也没跟我说过。夜班审计员盖着毯子，抱着枕头在沙发上睡着了。