The room was clean. The pool was decent size. The staff were incredible!! Will likely return if we travel to the area again!
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酒店回复: Annamarie, thank you for the review you recently left us regarding your stay at our hotel. Our friendly, hardworking staff members are the glue keeping everything together. We hope to see you again!
2.0分
其他
Extremely noisy at night time. And it was coming from the different floors. I was on the third floor.
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酒店回复: Jeff, Thank you for sharing your feedback. We’re truly sorry that noise from other floors affected your stay. Please never hesitate to reach out to us if neighboring guests are being too loud during our quiet hours. We’re always here to help. We hope to have the chance to provide a quieter and more enjoyable experience on your next visit.
5.0分
其他
Stayed for 5 nights and this was def one of the better stays I’ve had at a hotel around this price point.
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酒店回复: Brady, we are glad to have made your stay with us delightful! We hope to be your go-to hotel in Gilbert!
5.0分
情侣出游
Rachael was totally welcoming and warm upon checking in. We loved the modern styling of the hotel and the pool felt great! Will definitely stay here again.
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酒店回复: Terry, I'm so glad to have met you guys! I wish you and your wife nothing but the best! We look forward to seeing you again during your next visit!
1.0分
其他
I had to check out early and they were completely unwilling to work with me. Charged me for 3 nights I wasn't even there.
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酒店回复: Clive, We sincerely apologize for any inconvenience this may have caused. Unfortunately, since your reservation was booked through a third party, we were unable to make adjustments on our end. We always recommend booking directly through the Hilton Honors app or the hotel directly for the most flexibility with reservations. You also receive an added benefit of earning points. We truly appreciate you choosing to stay with us. Again, we truly apologize for the inconvenience.
5.0分
商务出差
Rebecca (I think that’s what her name was) was absolutely amazing! Super inviting and friendly!! Would definitely stay here again!
酒店回复: Thank you so much for your review!
4.0分
其他
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Minimal room. Outstanding breakfast
The room was clean but very minimal. No couch, or chair. No microwave. Only one seat at a desk. Location of the hotel was great for our needs.
The breakfast was great, the best variety we have ever experienced.
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酒店回复: Duwane, thank you for taking the time to leave us a review regarding your recent stay here at Tru! We understand our minimalistic style isn't everyone's cup of tea. Here at Tru, we try our best to work with our guest's needs, whether it is providing an extra chair. coffee maker, or a microwave for convenience. We hope to see you again soon!
住得很愉快。房间干净，服务也很好。房间稍微有点小。
前台员工不是最热情的，他们需要改进。不过总经理很棒，如果你需要帮助请联系他。
干净友好的工作人员
The room was clean. The pool was decent size. The staff were incredible!! Will likely return if we travel to the area again!
Extremely noisy at night time. And it was coming from the different floors. I was on the third floor.
Stayed for 5 nights and this was def one of the better stays I’ve had at a hotel around this price point.
Rachael was totally welcoming and warm upon checking in. We loved the modern styling of the hotel and the pool felt great! Will definitely stay here again.
I had to check out early and they were completely unwilling to work with me. Charged me for 3 nights I wasn't even there.
Rebecca (I think that’s what her name was) was absolutely amazing! Super inviting and friendly!! Would definitely stay here again!
Minimal room. Outstanding breakfast
The room was clean but very minimal. No couch, or chair. No microwave. Only one seat at a desk. Location of the hotel was great for our needs.
The breakfast was great, the best variety we have ever experienced.